I PMed the Canbet rep here but he hasn't replied yet, apparently too busy posting his offers in the other forum section...
My problem:
I had a $410 balance in the RTG casino when it was shut down. The balance consisted of:
-$250, my own deposit
-$150 bonus (60% of the deposit, offer "CSMIDWEEK6")
-$10 winnings as I was up meeting the playthrough
First problem:
-I had no notification of you moving to another platform whatsoever
-When I learned this has happened, I noticed my balance was not transferred anywhere.
Should I have not payed attention, I simply would of lost my money!
Your CS answer: "Thanks for your email. As your RTG account was made up of a $410 bonus balance, your new Canbet Casino MGS account has been credited with $410 bonus balance."
Second problem:
This is not a good solution, because,
a) first of all, only $150 of this is bonus
b) the CSMIDWEEK6 bonus I was credited with to begin with, had a wagering requirement of 25x(d+b) on blackjack, that is $10 000 on blackjack that I had partially met anyways.
Now what I have is a wagering requirement of 30x400= $12 000 in your new casino, but blackjack only counts 10%, making it $120 000, a sudden 1200% increase!
My problem:
I had a $410 balance in the RTG casino when it was shut down. The balance consisted of:
-$250, my own deposit
-$150 bonus (60% of the deposit, offer "CSMIDWEEK6")
-$10 winnings as I was up meeting the playthrough
First problem:
-I had no notification of you moving to another platform whatsoever
-When I learned this has happened, I noticed my balance was not transferred anywhere.
Should I have not payed attention, I simply would of lost my money!
Your CS answer: "Thanks for your email. As your RTG account was made up of a $410 bonus balance, your new Canbet Casino MGS account has been credited with $410 bonus balance."
Second problem:
This is not a good solution, because,
a) first of all, only $150 of this is bonus
b) the CSMIDWEEK6 bonus I was credited with to begin with, had a wagering requirement of 25x(d+b) on blackjack, that is $10 000 on blackjack that I had partially met anyways.
Now what I have is a wagering requirement of 30x400= $12 000 in your new casino, but blackjack only counts 10%, making it $120 000, a sudden 1200% increase!