Red Flush Casino (site off line)

[italianplayer]

Hi to everybody

I have problem whit Red flush casinò, the web site appears Off line, and the casino software has some problems...( casino support off line ecc ecc)

Do you have same problem, or it is only for me?

 

[PegeeSue]

Is it okay now for you. Everythings ok for me. Both the website and casino seem fine as well as live chat.

 

[italianplayer]

Is it okay now for you. Everythings ok for me. Both the website and casino seem fine as well as live chat.

Many thanks...now the casino does not have any problem, but chat is off line!
My problem is that last friday i requested a whitdraw....
From Monday, my cashout is being processed .... I had already sent the documents and the operator told me that today I received the money...but i have received any money!!

I have also sent a mail to casino support, but i have not received a reply


what can i do?

 

[Vegasbum]

I would give it one more day to receive your money. You could also contact the Red Flush Host here at Casinomeister at:

Link Outdated / Removed

 

[vinylweatherman]

It depends on what withdrawal method was used. Also, Monday was a bank holiday in some parts of the world, so this could have added an extra day if the funds went through a country that had this as a holiday (the UK for example).

It would be worth thinking of today as if it were Monday, and then seeing if the money is still unacceptably late taking this into account. Probably not, as today would potentially be the first business day after the withdrawal, and so it may arrive tomorrow, possibly Thursday.

 

[italianplayer]

Thanks To all!
In my country, No holiday on monday, then working!
last Night, i was able to contact chat support and they told me, that Today i would have received my money..
At moment, nothing!

I'm very disappointed..too much time for accredit my win!

 

[italianplayer]

I'm confused...
I just contacted chat, he told me that moneybooker accredit take 3 working days

But what do they say?? The accredit is immediate......non after 3 working days!!!!!

 

[italianplayer]

:

I just contacted chat support....the operator Told me that my payment was made
But it can take up to 3 days for viewing on moneybookers

I know that, accredit is immediate....all time, whit other casinò and book, i had immediately, my founds on moneybookers, Not after 3 working days!!!

This is incredible!

Now i sent mail to moneybooker to ask if the accredit can be take up to 3 days

 

[italianplayer]

From Moneybooker FAQ

How long does it take to send money?
Payments with Skrill (Moneybookers) are instant, however if the recipient is not yet a Skrill customer, they will be notified by email to sign up at www.skrill.com in order to receive the payment.

 

[italianplayer]

Finally, money in my account!

 

[fortunelounge]

Response From RedFlush Casino Host

Dear Italianplayer,

Thank you for your posting.

Please note that we do inform players that the payments to SkrillMoneyBookers accounts do take 1-3 working days to process as we do not wish to mislead our valued players with incorrect payment periods. We do say 1-3 days which allows for any delays at the processor or the SkrillMoneyBookers to be resolved and the funds paid to you within the time. We do always try to use the most efficient method and processor so that you get your winnings from the casino quickly and safely. If you would like to come in on chat or send an email for my attention, I will gladly review your account to check for any reasons for delays or misinformation.

We had also undergone some scheduled maintenance in the last 24 hours to further improve your gaming experience and ease of use of our website. This had lead to some downtime however I can assure you that we are up and running now with a faster and most efficient website that gives you more.

Should you have any further queries, suggestion or any feedback, please do not hesitate to contact my team or myself at any time via email, telephone or Live Chat. We are available for assistance 24/7.

Regards

Rithen
RedFlush Host

 

[akrus88]

If I have understood right (and I really dont have any idea if I know what Im talking about). Moneybookers payouts are sent out in patches. Few/day. one at 11am, second at 5pm. Or something like that for example.
But it never should take more then one day if it has been "processed".

 

[vinylweatherman]

Dear Italianplayer,

Thank you for your posting.

Please note that we do inform players that the payments to SkrillMoneyBookers accounts do take 1-3 working days to process as we do not wish to mislead our valued players with incorrect payment periods. We do say 1-3 days which allows for any delays at the processor or the SkrillMoneyBookers to be resolved and the funds paid to you within the time. We do always try to use the most efficient method and processor so that you get your winnings from the casino quickly and safely. If you would like to come in on chat or send an email for my attention, I will gladly review your account to check for any reasons for delays or misinformation.

We had also undergone some scheduled maintenance in the last 24 hours to further improve your gaming experience and ease of use of our website. This had lead to some downtime however I can assure you that we are up and running now with a faster and most efficient website that gives you more.

Should you have any further queries, suggestion or any feedback, please do not hesitate to contact my team or myself at any time via email, telephone or Live Chat. We are available for assistance 24/7.

Regards

Rithen
RedFlush Host

The problem is that if a customer asks Skrill about this 1-3 days, Skrill tell them this is BS, everything is instant. It's the same with Neteller. Unless there are exceptional circumstances, it SHOULD be at most 1 day to reflect. Any more means something has gone wrong somewhere. Plenty of players know this, so they don't pay much attention to this 1-3 days, if it's not there on day 1, they want to know what went wrong, and what you are going to do about it.