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Jono777 said:
Totally clear mate, this is how I thought it worked :thumbsup:

Its my posts that are far from clear these days, as a good friend mentioned recently, old age seems to be catching up with me :p

All the best!
Click to expand...
If that was a reference to me i am honoured that someone sees me as a friend.

But then again at your age maybe your mind is going so i better not take it as to much of a compliment.
 
paul7388 said:
If that was a reference to me i am honoured that someone sees me as a friend.

But then again at your age maybe your mind is going so i better not take it as to much of a compliment.
Click to expand...

I am at my peak of perfection and have an IQ of almost 130, so enjoy the compliment, it is genuine one, intended and not a hint of sarcasm to be seen, really, I do see you as a friend, despite the regular insults (which I secretly enjoy, so keep them coming!)
 
Jono777 said:
I am at my peak of perfection and have an IQ of almost 130, so enjoy the compliment, it is genuine one, intended and not a hint of sarcasm to be seen, really, I do see you as a friend, despite the regular insults (which I secretly enjoy, so keep them coming!)
Click to expand...
Thanks Jon enjoy the insults whike you can as once i hit 50 next year for some unknown reason i will not be making anymore references to age lol.

Anyway better stop derailing Marks generous thread.
 
Hey @Mark_Lottomart

Just a quick query please, If I sign up as a UK player, is the majority of the KYC done automatically or will I need to send in a load of docs?

Know that UK have to verify before playing these days but want to get some sort of idea of how many hoops :p

*Have drivers licence and recent utility bill, that's about it.
 
Jono777 said:
Hey @Mark_Lottomart

Just a quick query please, If I sign up as a UK player, is the majority of the KYC done automatically or will I need to send in a load of docs?

Know that UK have to verify before playing these days but want to get some sort of idea of how many hoops :p

*Have drivers licence and recent utility bill, that's about it.
Click to expand...
It’s electronic verification no docs are required. Unless you win enormous then you might need to provide something. But I’ve had withdrawals of almost 1k with no issues…
 
dave1888 said:
It’s electronic verification no docs are required. Unless you win enormous then you might need to provide something. But I’ve had withdrawals of almost 1k with no issues…
Click to expand...

Like all UK regulated businesses I can’t say you won’t ever be asked for documentation, but there isn’t any requirement on registration if we can verify you electronically.

Once you hit specific limits, be it loss or value of deposits, you will have to provide more info manually I’m afraid. There’s no getting away from that wherever you play.

Cheers!
Mark
 
Mark_Lottomart said:
Like all UK regulated businesses I can’t say you won’t ever be asked for documentation, but there isn’t any requirement on registration if we can verify you electronically.

Once you hit specific limits, be it loss or value of deposits, you will have to provide more info manually I’m afraid. There’s no getting away from that wherever you play.

Cheers!
Mark
Click to expand...

Cheers Mark.

Well that was probably the quickest and easiest registration I've ever done! :thumbsup:

Deposit will follow in next few days....
 
paul7388 said:
Just thought i would say after Mark making this thread thought it would only be right if I signed up.

So just signed up and made first £25 deposit.
Click to expand...
Good luck sir let me know if anything doesn’t go smooth! Welcome.
 
Morning all!

I'm all up to date with crediting the £10 bonuses so far, but a heads-up that I'll be out of the office from midday today and not back until Monday. I appreciate your patience for any requests over the weekend where I won't have access to credit. :)

Mark
 
hogexd said:
I can’t play there I think, as I’m from Finland so I’ll #PayItForward to @pinnit2014 as a few others have done
Click to expand...

There's an international and UK version of Lottomart, and trying to sign up to UK will just take you to the international page anyway. On registration your country is automatically detected as Finland, your address can be found and is accepted, phone number etc.. Plus I could not find any terms that Finland isn't allowed to make an account there.
 
I dont play in the UK anymore in fact dont play anywhere anymore aside from the occasional dep into 3dice. But Kudos to @Mark_Lottomart - this is how Casinos online used to be. He is a real credit to the industry and UK Facing casinos should sit up and take note! Always remember the glory days of 32red with Mark around there was never an issue. If I was to play back in the UK it would be at this Casino :thumbsup: - no account so cant pay it forwards but GL all - and Happy Christmas :)
 
Deeplay said:
I dont play in the UK anymore in fact dont play anywhere anymore aside from the occasional dep into 3dice. But Kudos to @Mark_Lottomart - this is how Casinos online used to be. He is a real credit to the industry and UK Facing casinos should sit up and take note! Always remember the glory days of 32red with Mark around there was never an issue. If I was to play back in the UK it would be at this Casino :thumbsup: - no account so cant pay it forwards but GL all - and Happy Christmas :)
Click to expand...
Thanks for the kind words Deeplay. FYI you don't need an account to pay it forward. :)

Mark
 
Okay deposited 25 yesterday took bonus and lost it as expected but lasted a while and everything was smooth.

So did small deposit today. Played for ages and eventually made a withdrawal at 4.04 PM . Got the email at 5.08PM to say withdrawal processed and winnings on way to bank. So checked bank as it was withdrew to Mastercard and sure enough already in bank.

So about an hour from requesting withdrawal to being in bank. Really quick and all went smooth so will definitely play there more often.
 
paul7388 said:
Okay deposited 25 yesterday took bonus and lost it as expected but lasted a while and everything was smooth.

So did small deposit today. Played for ages and eventually made a withdrawal at 4.04 PM . Got the email at 5.08PM to say withdrawal processed and winnings on way to bank. So checked bank as it was withdrew to Mastercard and sure enough already in bank.

So about an hour from requesting withdrawal to being in bank. Really quick and all went smooth so will definitely play there more often.
Click to expand...
I’m disappointed this took so long, an hour is simply not good enough! ?
 
Mark_Lottomart said:
I’m disappointed this took so long, an hour is simply not good enough! ?
Click to expand...
I can live with that lol.

If it had been at 32Red would not have saw it till Wednesday probably .

Was not sure if it would take while to reach bank as Mastercard used to take a day or two till early this year when it went instantly to bank from bookies. And pleased to see worked the same here.

Anyway Credit where it is due which is why posted the positive feedback. But just realised should probably have used your other thread not this one.
 
paul7388 said:
I can live with that lol.

If it had been at 32Red would not have saw it till Wednesday probably .

Was not sure if it would take while to reach bank as Mastercard used to take a day or two till early this year when it went instantly to bank from bookies. And pleased to see worked the same here.

Anyway Credit where it is due which is why posted the positive feedback. But just realised should probably have used your other thread not this one.
Click to expand...
I’m happy with the praise regardless of which thread buddy! :)
 
Morning all!

Quick note to say all bonuses requested over the weekend have now been paid. Apologies for the delay and thanks for your patience. :)

Mark
 
This isn't a comment to bump the thread, this is a genuine post to say just a couple of days left to play. :)

Remember, you don't need an account with Lottomart to Pay it forward to a fellow forum member. Go on...

Cheers,
Mark
 
Mark_Lottomart said:
This isn't a comment to bump the thread, this is a genuine post to say just a couple of days left to play. :)

Remember, you don't need an account with Lottomart to Pay it forward to a fellow forum member. Go on...

Cheers,
Mark
Click to expand...
Great promotion really! I’ve not seen something like this before. It’s really nice of you to let people who can’t / don’t play there, to pay it forward to those who do play there :)
 
In a sea of mediocrity, decent to see a casino/rep engage. They don't have the highest RTP's on the market (then again, bar a few places in the UK, who does) but their relatively frequent offers make a dent in it

And, based on current experience, you click cashout and you don't start sweating that your 50 quid deposits will invoke a random SOW/weird request.

Check out the Meister's full Lottomart review at this link.
 
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pinnit2014 said:
In a sea of mediocrity, decent to see a casino/rep engage. They don't have the highest RTP's on the market (then again, bar a few places in the UK, who does) but their relatively frequent offers make a dent in it

And, based on current experience, you click cashout and you don't start sweating that your 50 quid deposits will invoke a random SOW/weird request.
Click to expand...
Cheers pal. Let’s be realistic, one of those requests will indeed trigger the dreaded docs request - that’s the game these days. But we hopefully make it easier until that happens!
 
Mark_Lottomart said:
Cheers pal. Let’s be realistic, one of those requests will indeed trigger the dreaded docs request - that’s the game these days. But we hopefully make it easier until that happens!
Click to expand...
Quick question Mark but why should it? It’s been said before that arbitrary thresholds should be nothing more than markers to assign risk of customers, not an automatic trigger for documentation requests. It’s entirely feasible for someone to hit a threshold and also be deemed a low risk customer. Why lose yourself custom needlessly when a customer is obviously little risk?

Obviously affordability is also a consideration but it also remains somewhat at your discretion. A lot of casinos are setting net loss limits to customers based on their willingness to provide documentation. E.g no documentation and you’re capped at 2k net loss limit per year, for example.

Customers should not be completely alienated because they do not wish to be intruded upon by a casino and if things are going to get better for UK players, surely casinos can’t keep bending over backwards to the whims of the regulator forever. Otherwise the bottom will completely fall out of the industry and that’ll be terminal for both the casinos and the ability of the customer to casually gamble.
 
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Mr_Slot5 said:
Quick question Mark but why should it? It’s been said before that arbitrary thresholds should be nothing more than markers to assign risk of customers, not an automatic trigger for documentation requests. It’s entirely feasible for someone to hit a threshold and also be deemed a low risk customer. Why lose yourself custom needlessly when a customer is obviously little risk?

Obviously affordability is also a consideration but it also remains somewhat at your discretion. A lot of casinos are setting net loss limits to customers based on their willingness to provide documentation. E.g no documentation and you’re capped at 2k net loss limit per year, for example.

Customers should not be completely alienated because they do not wish to be intruded upon by a casino and if things are going to get better for UK players, casinos can’t keep bending over backwards to the whims of the regulator forever. Otherwise the bottom will completely fall out of the industry and that’ll be terminal for both the casinos and the ability of the customer to casually gamble.
Click to expand...
Thanks for the question, but I feel like a throwaway comment I made has ended up with me expected to answer an industry-wide question that me or anyone else I know in the industry can’t answer? At least not yet?

I fully appreciate your position and reasoning but my comment was merely stating, without understanding the personal account status or financial risk etc, that at some point you will hit a documentation request at a UK casino. That’s my understanding!

Don’t get me wrong, I’m sure there are exceptions if you deposit small amounts infrequently over a long period, but my comment was made based on the experience I have with players in the forum who like to play frequently. I’m sure even recreational players will be tasked to provide SOW docs too if they hit triggers, depending on the casino.

Apologies for the vague response but each casino is different and as I mentioned it was purely a throw-away comment based on my personal opinion.

Mark
 
No shit, can I play in lottomart casino Novomatics if I'm ready to drop 1k a day? All fully legit, but I won't provide fuck all to anyone? Simply yes or no. No offence to anyone.

Some added shit here:

No piss about with my cash outs in Casumo or N1 Casino style.
 
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Mark_Lottomart said:
Thanks for the question, but I feel like a throwaway comment I made has ended up with me expected to answer an industry-wide question that me or anyone else I know in the industry can’t answer? At least not yet?

I fully appreciate your position and reasoning but my comment was merely stating, without understanding the personal account status or financial risk etc, that at some point you will hit a documentation request at a UK casino. That’s my understanding!

Don’t get me wrong, I’m sure there are exceptions if you deposit small amounts infrequently over a long period, but my comment was made based on the experience I have with players in the forum who like to play frequently. I’m sure even recreational players will be tasked to provide SOW docs too if they hit triggers, depending on the casino.

Apologies for the vague response but each casino is different and as I mentioned it was purely a throw-away comment based on my personal opinion.

Mark
Click to expand...
Completely understand why it needs to be vague Mark, but my (and a lot of others) comments on this issue across the forum are born out of fear for the future of the online gaming industry. It’ll surely come to a point where it’s no fun for anyone and the industry just eventually dies a death. No one wants that.

Anyway enough digression. You and your casino are awesome and that’s all that needs to be said.

Merry Christmas ?
 
Guntis said:
No shit, can I play in lottomart casino Novomatics if I'm ready to drop 1k a day? All fully legit, but I won't provide fuck all to anyone? Simply yes or no. No offence to anyone.
Click to expand...
No. No offence taken.
 
Guntis said:
No shit, can I play in lottomart casino Novomatics if I'm ready to drop 1k a day? All fully legit, but I won't provide fuck all to anyone? Simply yes or no. No offence to anyone.
Click to expand...
I’d say that dropping 1k into a casino in the space of 24 hours would be the exact circumstance to request documentation…and if I was running a casino that’s exactly what I’d do. That isn’t casual low roller money.
 
Mr_Slot5 said:
I’d say that dropping 1k into a casino in the space of 24 hours would be the exact circumstance to request documentation…and if I was running a casino that’s exactly what I’d do. That isn’t casual low roller money.
Click to expand...
Yeah I know mate... that's why once a month spinning slots and hitting tables in rel casino, but would like at times to have a spin on some not lowered shit Book of Dead
 
If you really wanted to run dirty money through a casino, you wouldn't pick a licensed joint - it's be offshore Crypto's all the way. Still to see all the stats around casino's being the equivalent of HSBC hoarding Mexican drug money to warrant asking players for SOW's for 50 quids. Probably because it's disproportionate at best.

Marks just confirmed: deposit £49.99 and you'll be grand :p
 
Okay Mark you were looking for feedback on your site.

So far everything i posted was great about running smoothly , fast withdrawals etc.

Now time for a bit of negative feedback. No big deal for me but really don't think the bonus structure is great or particularly fair.

I deposited £25 last night and was not particularly looking for a bonus but somehow accepted the £5 bonus. No big deal as it says 40x wagering so £200. All fair enough. But way it is set up each spin is 89% cash 11% bonus.

So been playing Happy Holidays for hours. Had lot of playtime. But basically every 30p spin it takes 3p off the bonus wagering. So for a 1000 spins at 30p a spin costing £300 it really only takes £30 from bonus wagering. So a £5 bonus with 40x wagering at £200 will actually take you about £2000 in wagering to clear the bonus if you are winning. Just does not seem a great system.

Not a major complaint but having played for hours you would expect a £5 bonus to be well clear not still have £140 wagering left.
 
paul7388 said:
Okay Mark you were looking for feedback on your site.

So far everything i posted was great about running smoothly , fast withdrawals etc.

Now time for a bit of negative feedback. No big deal for me but really don't think the bonus structure is great or particularly fair.

I deposited £25 last night and was not particularly looking for a bonus but somehow accepted the £5 bonus. No big deal as it says 40x wagering so £200. All fair enough. But way it is set up each spin is 89% cash 11% bonus.

So been playing Happy Holidays for hours. Had lot of playtime. But basically every 30p spin it takes 3p off the bonus wagering. So for a 1000 spins at 30p a spin costing £300 it really only takes £30 from bonus wagering. So a £5 bonus with 40x wagering at £200 will actually take you about £2000 in wagering to clear the bonus if you are winning. Just does not seem a great system.

Not a major complaint but having played for hours you would expect a £5 bonus to be well clear not still have £140 wagering left.
Click to expand...

Thanks for the feedback Paul.

What you describe is, as far as I am aware (I don't play with bonuses personally), how all dual-wagering systems work. When you're playing with cash and bonus only the bonus part counts towards wagering. I agree it's a not the best when taking a low percentage bonus, but what's the alternative? Have cash counting towards the bonus wagering too? Happy to look at other options but we obviously need to protect ourselves from bonus abuse. :)

Mark
 
Mark_Lottomart said:
Thanks for the feedback Paul.

What you describe is, as far as I am aware (I don't play with bonuses personally), how all dual-wagering systems work. When you're playing with cash and bonus only the bonus part counts towards wagering. I agree it's a not the best when taking a low percentage bonus, but what's the alternative? Have cash counting towards the bonus wagering too? Happy to look at other options but we obviously need to protect ourselves from bonus abuse. :)

Mark
Click to expand...
Fair enough Mark i don't play with bonuses on deposits normally either only because i had accepted it i realised. So i am no expert just think it seems crazy but will make sure not to accept bonuses in future. But even with dual bonuses if it was 20% bonus would at least expect 20% bonus money each spin not 10%. Anyway no big deal i never use bonuses normally and will be making sure not to again.

On a positive note who would expect to actually play happy holidays for hours ans still have double starting balance. certainly giving playtime.
 
Good afternoon guys.

Firstly, thanks to everyone for taking part. We've given out bucket loads of £10 bonuses, I hope some of you made a nice cashout from it.

On the #PayItForward aspect, my quick calculations suggest @pinnit2014 got 7 nominations for a £35 cash bonus.... well, f*ck it, it's almost Christmas.. there's £100 cash in your account buddy. Play it, or withdraw it and buy beer and cakes. Whatever floats your boat. :)

Merry Christmas everyone!

Mark
 
Mark_Lottomart said:
Good afternoon guys.

Firstly, thanks to everyone for taking part. We've given out bucket loads of £10 bonuses, I hope some of you made a nice cashout from it.

On the #PayItForward aspect, my quick calculations suggest @pinnit2014 got 7 nominations for a £35 cash bonus.... well, f*ck it, it's almost Christmas.. there's £100 cash in your account buddy. Play it, or withdraw it and buy beer and cakes. Whatever floats your boat. :)

Merry Christmas everyone!

Mark
Click to expand...
what an amazing christmas gift! @pinnit2014 congratz and merry christmas in advance y’all!
 
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