Today I made a deposit at Betspin of £100, and used a bonus code from their current promotion.
The deposit was added to my account. But no bonus was added.
So i went to live chat where i was told that bonuses weren't available for Neteller deposits, and that there was a clause in the General Bonus T&C.
Ok, maybe I should have read through ALL the T&C, rather than just the terms listed on the promotion page.
But why can their system decide AFTER a deposit is made, whether to add a bonus or not. But can't make that decision BEFORE the transaction is processed?
It's not like it's an automatic bonus. I had to enter a bonus code on the Neteller deposit page.
Why is there no warning message when you enter a bonus code on the Neteller deposit page?
Why is there even a field to enter a bonus code on the Neteller deposit page?
At least there was some consolation, in that I doubled my deposit fairly quickly, and Withdrew £200
The deposit was added to my account. But no bonus was added.
So i went to live chat where i was told that bonuses weren't available for Neteller deposits, and that there was a clause in the General Bonus T&C.
Ok, maybe I should have read through ALL the T&C, rather than just the terms listed on the promotion page.
But why can their system decide AFTER a deposit is made, whether to add a bonus or not. But can't make that decision BEFORE the transaction is processed?
It's not like it's an automatic bonus. I had to enter a bonus code on the Neteller deposit page.
Why is there no warning message when you enter a bonus code on the Neteller deposit page?
Why is there even a field to enter a bonus code on the Neteller deposit page?
At least there was some consolation, in that I doubled my deposit fairly quickly, and Withdrew £200