I haven't played in a while so I thought I should try a new one.
Live Chat worked well when I got a bogus bonus the other day.
https://www.casinomeister.com/forums/threads/lucky-red-spam-from-support-bookcasecasino-com.31586/
I got live chat again and asked about the 400%
Please wait for a site operator to respond.
You are now chatting with 'Jordan'
Jordan: Hello
Jordan: How are you?
catrina : Hi Jordan
catrina : Fine, and you?
Jordan: You can claim the welcome bonus in the cashier on your account, the coupon codes can be found on our promotions page on the website.
Jordan: I am well thank you
catrina : I could not find a code, can you give it to me?
Jordan: What bonus were you after?
catrina : The 400% welcome, I just made an account the other day
catrina : I saw you on casinomeister
Jordan: That is not in your account
Jordan: Sorry, That is now in your account*
catrina : I havent claimed it because I do not know the code
Jordan: I have just put that in your account for you.
catrina : Oh, you activated it?
catrina : Thank You!
Jordan: Yes
catrina : What documents are required before a cashout?
catrina : Do you have a faxback form?
Jordan: Faxback forms, The faxback itself, A copy of the card you used to deposit, ID and a recent utility bill.
catrina : That is the usual, Thank you so much Jordan!
Jordan: No problem, Have fun!
Very Nice that support was this helpful in live chat!
Then while playing I got a pop up message ( this is new)!!!
Contact support live chat or phone.
I had a phone call I was waiting on. So to live support.
Live chat took a little time, but it's friday night , probably a little busy
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Jordan'
Jordan: Hello
catrina melvin: Hello I was requested to come to chat?
Jordan: how are you?
catrina melvin: Fine, how are you?
Jordan: We just need to confirm some details with you about youtr first deposit with us, would it be possible for you to call us on 1866 513 0857
catrina melvin: I can call you in a few minutes, I am waiting on an important call right now
Jordan: Thats no problem, Thank you
catrina melvin: I will call as soon as I receive my other call
I called and they asked a few questions about my account, my deposit , how much and how did I deposit. I was then told my faxback was emailed to me in case I need to withdraw.
I must say, I like the way they operate. Checked right up and gave me all the details.
Not a complaint but the money went fast!
Now we need to see how they are with cashouts, I didn't get close
Even with the 400% deposit play time was over quick with very few bonus rounds that paid practically nothing.
Lets see how they do, I will deposit once more for the benefit of the doubt!
Live Chat worked well when I got a bogus bonus the other day.
https://www.casinomeister.com/forums/threads/lucky-red-spam-from-support-bookcasecasino-com.31586/
I got live chat again and asked about the 400%
Please wait for a site operator to respond.
You are now chatting with 'Jordan'
Jordan: Hello
Jordan: How are you?
catrina : Hi Jordan
catrina : Fine, and you?
Jordan: You can claim the welcome bonus in the cashier on your account, the coupon codes can be found on our promotions page on the website.
Jordan: I am well thank you
catrina : I could not find a code, can you give it to me?
Jordan: What bonus were you after?
catrina : The 400% welcome, I just made an account the other day
catrina : I saw you on casinomeister
Jordan: That is not in your account
Jordan: Sorry, That is now in your account*
catrina : I havent claimed it because I do not know the code
Jordan: I have just put that in your account for you.
catrina : Oh, you activated it?
catrina : Thank You!
Jordan: Yes
catrina : What documents are required before a cashout?
catrina : Do you have a faxback form?
Jordan: Faxback forms, The faxback itself, A copy of the card you used to deposit, ID and a recent utility bill.
catrina : That is the usual, Thank you so much Jordan!
Jordan: No problem, Have fun!
Very Nice that support was this helpful in live chat!
Then while playing I got a pop up message ( this is new)!!!
Contact support live chat or phone.
I had a phone call I was waiting on. So to live support.
Live chat took a little time, but it's friday night , probably a little busy
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Jordan'
Jordan: Hello
catrina melvin: Hello I was requested to come to chat?
Jordan: how are you?
catrina melvin: Fine, how are you?
Jordan: We just need to confirm some details with you about youtr first deposit with us, would it be possible for you to call us on 1866 513 0857
catrina melvin: I can call you in a few minutes, I am waiting on an important call right now
Jordan: Thats no problem, Thank you
catrina melvin: I will call as soon as I receive my other call
I called and they asked a few questions about my account, my deposit , how much and how did I deposit. I was then told my faxback was emailed to me in case I need to withdraw.
I must say, I like the way they operate. Checked right up and gave me all the details.
Not a complaint but the money went fast!
Now we need to see how they are with cashouts, I didn't get close
Even with the 400% deposit play time was over quick with very few bonus rounds that paid practically nothing.
Lets see how they do, I will deposit once more for the benefit of the doubt!
