Ny spins suprnation rep?

[kennygamerboy]

Is there a rep on here for ny spins? Or anybody play on there on here? I've used duelz and all verfied but they are taking the biscuit now with the pending withdrawals and giving me the run round. I verified before I even deposited and it said it was all accepted. Now got withdrawals pending and they are appearing to stall and say relevant department has to check my documents despite me already verifying and it being accepted before I deposited and played.

 

[sircrapsalot]

Hey Kenny

Worrying you are saying this. I have two pending withdrawals now from 21st that have still not been processed on Duelz. Granted one is rather large but I have not normally had any issues until then. I spoke to someone on their live support last night and they said they have a huge backlog to deal with and that "the weekend does not help". Like you I am all fully verified so not sure what the hold up is this time.

Had a withdrawal on 20/02/25 at 11:05 and it was all processed that day at 16:19

Then another on 21/02/25 at 11:14 which I am still waiting on
Also 22/02/25 at 16:07 which I am waiting on

Hope you get this sorted soon

 

[kennygamerboy]

Hey Kenny

Worrying you are saying this. I have two pending withdrawals now from 21st that have still not been processed on Duelz. Granted one is rather large but I have not normally had any issues until then. I spoke to someone on their live support last night and they said they have a huge backlog to deal with and that "the weekend does not help". Like you I am all fully verified so not sure what the hold up is this time.

Had a withdrawal on 20/02/25 at 11:05 and it was all processed that day at 16:19

Then another on 21/02/25 at 11:14 which I am still waiting on
Also 22/02/25 at 16:07 which I am waiting on

Hope you get this sorted soon

Hi mate it came through this morning so 72 hours which is quite long this day in age. Duelz They used to pay out within 30 mins but it's gone downhill on there sites with timings last duelz withdrawl was 2 days and this ny spins was 3 days. I won't be using them again cos I dont trust if I hit a large win they'll be timely and it's unnecessary aggro. Hope u get it soon and if i was you dont bother once its paid to play there again cos we aren't the only ones having issues. Something is definitely off with suprnation

 

[sircrapsalot]

Glad you got yours. Hopefully mine will come through today. Like I said it is fairly large (£5.2k) so I can understand it taking a little longer than usual.

However yeah like you said I am avoiding this after I get it as something feels a little off.

 

[kennygamerboy]

Congrats on the win

 

[conker]

I've checked and Suprnation does not have a rep at the forum, which is a bit disappointing. Keep this thread updated if you have further problems.

 

[sircrapsalot]

I managed to get my withdrawal this morning which is a plus. However they did also email me to say I am now permanently excluded cross brand.

 

[conker]

I managed to get my withdrawal this morning which is a plus. However they did also email me to say I am now permanently excluded cross brand.

Wow! Sounds like something is up at Suprnation

 

[kennygamerboy]

I managed to get my withdrawal this morning which is a plus. However they did also email me to say I am now permanently excluded cross brand.

I'm so glad u got it but bizzare behaviour to exclude u

 

[kennygamerboy]

Wow! Sounds like something is up at Suprnation

Agree!!!

 

[sircrapsalot]

Wow! Sounds like something is up at Suprnation

Unfortunately I fear you are correct. I always got my money pretty quickly using Trustly but I had noticed over the last month the time frames to get winnings swung massively.

Shame really as I thought they were one of the better online sites

 

[mulven]

I'm so glad u got it but bizzare behaviour to exclude u

Depending on his player behaviour, might not be. It's at their discretion to allow you to play

Sometimes you do get axed for seemingly no apparent reason but it's possible that sircrapsalot was only/mainly playing with deposit bonuses (like myself), he might have said some rude things to a support agent whilst trying to get the recent withdrawal.(I don't think he did, just listing types of things).

What I will say is I only ever used bonuses and they just made those unavailable to me but left my account open.

 

[sperron]

NYSpins were fine with me. I just won 11,800 on royal potato 2 and withdrew 3000 which got paid the same day. I then withdrew the other 8,800, got a little anxious as this one took a few days but they paid it today.

 

[kennygamerboy]

I closed all my accounts on there group. Too many reports of none payment