Netspend double charges

[Lisa10xxx]

Ok, so after being gone for the weekend I did stick to my guns and called Netspend letting them know I was reluctant to use their card because so many complaints about double charges. This is what they told me... Netspend DOES NOT overcharge on a prepaid card that it was impossible to overcharge because the transaction would be declined if the funds were not in the account. (that is what I said awhile ago) and they said most likely the charges if doubled the system catches the dual transactions and takes one off and they said it lies on the merchant side, they said sometimes even when the transaction was put in the system if it falls within a time that the system is processing to next cycle it will go in ONCE but shows up as a double transaction without actually going through twice (meaning the casino or Netspend didn't put it through twice but the timing was bad) That would coincide with so many saying Netspend says it's not them and casinos saying it's not them, it really isn't either one but the time frame it went through. (like a ghost charge) That is why if it does show up doubled you see the negative balance falls off WHEN the system catches up and sees it. If you have a double charge I would give the system, I would say, a two week period to give the system time to catch up and I wouldn't use the card within that time frame, if it still doesn't fall off I would call Netspend that's just my opinion. I spoke to Mike at Netspend and he was very sweet and he even reversed charges for me because he said me being a new customer and a first time caller he could do this as a courtesy but after that day if I called I would be charged, that was fine with me. So I told him thank you and I hope I never have to call him related to me being double charged! Remember, if you don't agree with this I am just the messenger don't freak out on me call Mike! lol

 

[RobWin]

Ok, so after being gone for the weekend I did stick to my guns and called Netspend letting them know I was reluctant to use their card because so many complaints about double charges. This is what they told me... Netspend DOES NOT overcharge on a prepaid card that it was impossible to overcharge because the transaction would be declined if the funds were not in the account. (that is what I said awhile ago) and they said most likely the charges if doubled the system catches the dual transactions and takes one off and they said it lies on the merchant side, they said sometimes even when the transaction was put in the system if it falls within a time that the system is processing to next cycle it will go in ONCE but shows up as a double transaction without actually going through twice (meaning the casino or Netspend didn't put it through twice but the timing was bad) That would coincide with so many saying Netspend says it's not them and casinos saying it's not them, it really isn't either one but the time frame it went through. (like a ghost charge) That is why if it does show up doubled you see the negative balance falls off WHEN the system catches up and sees it. If you have a double charge I would give the system, I would say, a two week period to give the system time to catch up and I wouldn't use the card within that time frame, if it still doesn't fall off I would call Netspend that's just my opinion. I spoke to Mike at Netspend and he was very sweet and he even reversed charges for me because he said me being a new customer and a first time caller he could do this as a courtesy but after that day if I called I would be charged, that was fine with me. So I told him thank you and I hope I never have to call him related to me being double charged! Remember, if you don't agree with this I am just the messenger don't freak out on me call Mike! lol

So where did you go for the weekend ???

 

[jas2587]

Rob you flirt lol


Lisa I would have asked them to send you that info
in a email as so many are getting different stories


Cindy

 

[Lisa10xxx]

Rob you flirt lol


Lisa I would have asked them to send you that info
in a email as so many are getting different stories


Cindy

That would have been a good idea had I thought about it! Sorry, and Rob I went to Mountaineer Casino in WV. Don't ask how I did, I'm just glad I made it home!

 

[RobWin]

That would have been a good idea had I thought about it! Sorry, and Rob I went to Mountaineer Casino in WV. Don't ask how I did, I'm just glad I made it home!

Damn, I didn't even realize that WV had Casinos...is that one on an Indian Reservation ??

OK, I won't ask how you did,, but I am glad you made it home safe...

 

[bb28]

OH Rob........behave thyself!

 

[wanda5]

So basically, if you dont mind having your funds available at RANDOM then this is a GREAT service. OR you deposit and you get to gamble to as to whether you get your money today or in two weeks OR we just enjoy the power we have of squeezing your balls in our hands till you have to beg for us to let go.

If I had balls they would be black and blue by now....gotta love netspend

 

[Lisa10xxx]

Damn, I didn't even realize that WV had Casinos...is that one on an Indian Reservation ??

OK, I won't ask how you did,, but I am glad you made it home safe...

No, it is in Chester WV. bordering East Liverpool, Ohio. Thanks for your concern on me getting home. <wink>

 

[Lisa10xxx]

So basically, if you dont mind having your funds available at RANDOM then this is a GREAT service. OR you deposit and you get to gamble to as to whether you get your money today or in two weeks OR we just enjoy the power we have of squeezing your balls in our hands till you have to beg for us to let go.

If I had balls they would be black and blue by now....gotta love netspend

And the saga continues, what choice do we have?

 

[RobWin]

So basically, if you dont mind having your funds available at RANDOM then this is a GREAT service. OR you deposit and you get to gamble to as to whether you get your money today or in two weeks OR we just enjoy the power we have of squeezing your balls in our hands till you have to beg for us to let go.

If I had balls they would be black and blue by now....gotta love netspend

OUCH...my stomach is hurting now...

 

[Lisa10xxx]

OUCH...my stomach is hurting now...

no comment! ROFLMAO

 

[bryand]

OUCH...my stomach is hurting now...

LOL....notice how a guy would never say "squeezing your balls in our hands till you have to beg for us to let go"? The imagery is painful!

 

[winbig]

....actually, no comment as well.


....and why did Pina come to mind when I read that???

 

[classymom]

I have never checked my netspend account as much as I have this past week in the whole year I've had it This really blows if we lose this deposit method.. I have a QT account but the fees for depositing are kinda high.

 

[wanda5]

Sorry guys, I will try to be more considerate with my metaphors.

Anyway, I think we can all agree that this sucks but I'm not doing it any other way. I have had problems with every method of payment so I guess I was spoiled until now with netspend. I just wont get my hopes up that the money will be there.
Miraculously my money was returned to my account. Guess if I am warned I dont really have anything to bitch about if it happens...IT STILL SUCKS THOUGH!!!

 

[pacers31]

I'm not tying my money up with these guys for possibly two weeks just to use my own money. The couple of times this has happened to me, I call, I complain, they fix it right then. So, I don't know what to think either. Maybe the emails they answered to me were the standard, blah, blah, blah stuff, but on the phone I've always gotten them to work it out quickly.

I'm glad you made it home safely too Lisa. Got any more detailed/larger photos?? Kind of looks like you must of sneezed cause God Blessed You!! LOL I know, that's an old one. HAHA

 

[pacers31]

And you don't really LOVE Keno do you?? Sorry but, BORING!!

 

[classymom]

And you don't really LOVE Keno do you?? Sorry but, BORING!!

Tell me about it - That is the only game my husband played when we lived in Vegas - He would play 1 quarter at a time, my alotted money would be gone and I had to sit and watch him play that boring game. He loved it though
UGH

 

[mysticjoz]

Extra Fees!!

Hi Everyone....

for my all access visa/netspend card... I pay to reload (a fee..... ) AND I pay a fee PER transaction!!

Please check all of your accounts!
When I inquired they said "unless I PAY monthly for the "no fee" card"
I will continue to pay a reload fee AND[/U]transaction fee" But.... for another "fee" I can direct deposit and eliminate those "per" transaction fees...
consider the extra $$ .... I reload $50.00 that is a $3.95-$4.95 "reload fee"... total..... $53.95-$54.95
I deposit to favorite casino.... $20.00 but I get charged... $20.00 + $1.00=$21.00
etc, etc....
I love QT but you need a significant amount to "wire" to your bank and they will not put the funds on reloadable cards?!!! Any suggestions?
Just how many times should we pay? really??????

 

[anniemac]

I use Netspend Visa and pay $ month fee and I have to pay if I reload it. I use direct deposit for a weekly check I get and that covers the other fees. However, to fund and get withdrawals from my Quicktender account, I use my Wired Plastic card. They will fee you to death but it takes about a week to get money from QT to WP and they only charge about $7.00 to receive the wire. And so far, knock on wood, WP hasn't screwed up anything. WP also works at all the casinos I play at.

 

[pacers31]

Yeah Mystic, thats how it works. I only use it for gambling and only a few times a month, so the $1 a transaction is a better deal for me. If you are going to make over 10 transactions with the card per month, go with the $9.95 flat fee.

 

[Lisa10xxx]

lol

I'm not tying my money up with these guys for possibly two weeks just to use my own money. The couple of times this has happened to me, I call, I complain, they fix it right then. So, I don't know what to think either. Maybe the emails they answered to me were the standard, blah, blah, blah stuff, but on the phone I've always gotten them to work it out quickly.

I'm glad you made it home safely too Lisa. Got any more detailed/larger photos?? Kind of looks like you must of sneezed cause God Blessed You!! LOL I know, that's an old one. HAHA

Thank You, and I have never heard that one! lol I eventually will get more pics just I am sporatic not enough time in the day for all I do! And, I LOVE KENO, ok, so it's not poker or slots where I push a button and wait for pictures to line up but hey, keeps me interested I still have to pick numbers! lol