Hi,
After having my winnings stolen along with my deposit from Winner333 Casino(this casino subsequently Rogued!) I started a complaint about them with Neteller as suggested by casinomeister in the vain hope of getting at least my deposit back!
Well i may as well not have bothered as they are not willing to do anything about this fraud. I am 2 months in to my discussion with neteller and all they have done is contact the casino on my behalf to which they reply it is a private matter between me and the casino(who i cannot contact anymore because they took down their site and ran off into the wilderness!)
Neteller are supposed to be a legitimate online banking facility who we are supposed to trust our money with???? I certainly dont anymore! Had i depsoited to this casino via my bank or a credit card then i am 100% sure i would have received my deposit back, i could have charged it back on my credit card!
Neteller have done an internal investigation and their findings were they have done nothing wrong? i never said they had but i would have hoped they would be bothered about a customer of theirs having money stolen from them!
Finally as i said i am unable to contact this casino and they are not contacting me even though neteller have asked them 2 on numerous occasions, neteller state they are no longer servicing them as a merchant but they will not give me the contact details they have (that obviously still work) so i can take this up with the casino again!
Take this as a word of warning with using Neteller, i for one will now be using my credit card for all my future depsoits!!
After having my winnings stolen along with my deposit from Winner333 Casino(this casino subsequently Rogued!) I started a complaint about them with Neteller as suggested by casinomeister in the vain hope of getting at least my deposit back!
Well i may as well not have bothered as they are not willing to do anything about this fraud. I am 2 months in to my discussion with neteller and all they have done is contact the casino on my behalf to which they reply it is a private matter between me and the casino(who i cannot contact anymore because they took down their site and ran off into the wilderness!)
Neteller are supposed to be a legitimate online banking facility who we are supposed to trust our money with???? I certainly dont anymore! Had i depsoited to this casino via my bank or a credit card then i am 100% sure i would have received my deposit back, i could have charged it back on my credit card!
Neteller have done an internal investigation and their findings were they have done nothing wrong? i never said they had but i would have hoped they would be bothered about a customer of theirs having money stolen from them!
Finally as i said i am unable to contact this casino and they are not contacting me even though neteller have asked them 2 on numerous occasions, neteller state they are no longer servicing them as a merchant but they will not give me the contact details they have (that obviously still work) so i can take this up with the casino again!
Take this as a word of warning with using Neteller, i for one will now be using my credit card for all my future depsoits!!