NeoSurf vouchers

neon claws

Non-Gambler
Joined
Jan 5, 2020
Location
Australia
Anyone have any experience with these?
I sent $100 EURO's worth to MyNeosurf's French bank account, with significant fees, and after a week they credited $100AUD :/ and never responded to support emails.

I can buy them elsewhere at the moment but stock is low and markup is >15%

Pretty sure there's no physical stores to buy them in this country despite what their website says whenever you check one of the stores they've never heard of them.

Wondering if anyone's bought any from myneosurf with credit card, which has 0% fees, but asks if it's for gambling.. I assume there's then no way to use them at casinos?

If anyone's able to get some maybe we can work out an ongoing arrangement? :)
 
I guess I'll try a few more places. I tried three on their reseller map (newsagent, service station and weirdly enough an auto parts store) and none had ever heard of it, so I just assumed all the locations were the same..
 
I guess I'll try a few more places. I tried three on their reseller map (newsagent, service station and weirdly enough an auto parts store) and none had ever heard of it, so I just assumed all the locations were the same..

Its better to physically go to their shops, BP sells the vouchers too. You just ask $50 or $100 Neosurf and they print you out a voucher and done.
 
what do you mean?
I mean so you pay $100 for a $100 voucher, or are they like, $104.95 or something..

Suppose it doesn't really matter since I can't find anywhere with them :/ I'll try the big servo on the highway sometime, but it's not on their website as a reseller, but the five places that are, aren't.
 
I mean so you pay $100 for a $100 voucher, or are they like, $104.95 or something..

Suppose it doesn't really matter since I can't find anywhere with them :/ I'll try the big servo on the highway sometime, but it's not on their website as a reseller, but the five places that are, aren't.

I pay only $50 and no fees nothing extra because you're buying it from the store.

All you have to say is can I get a $100 Neosurf voucher please not Myneosurf. So the best service stations that have them are BP, Caltex and Metro. Its in their system under Epay and they do sell them.

Are you in the city or town? I am in Newcastle :)
 
I pay only $50 and no fees nothing extra because you're buying it from the store.

All you have to say is can I get a $100 Neosurf voucher please not Myneosurf. So the best service stations that have them are BP, Caltex and Metro. Its in their system under Epay and they do sell them.

Are you in the city or town? I am in Newcastle :)
I'm rural :/
 
Well, I was able to buy a bunch of vouchers.. but now can't spend them! :/

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This looks pretty grim.

I wouldn't use the Neosurf Cards only the vouchers.

Just give it a bit of time and might come back on again, it has happened to me once before.

Let me know if its back up again, I was going to get Neosurf today but now I won't.
 
Should've known I was playing with fire with this lot.

Deposited 5 x $100 vouchers into myneosurf account - went to use the spend voucher and it says "must be activated", which doesn't make any sense. Went to log in to the account, account is blocked.
And of course no reply from 'support' - same as the last email I sent them months ago.

There trustpilot reviews are filled with people having the same problem, they deposit money, get banned and then ignored. It's borderline criminal. Actually to hell with that; it is criminal.
 

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