Okay,
So I basically got up to 600 euros today, withdrew 400 and lost the other 200.
I cant lock withdrawals there so I did what I do every time.
I took a cooling period for one week so I dont cancel my WD and lose it.
I just logged in and saw they returned money to my account ans canceled my WD on their own.
Contacted support, they told me whenever you take a cooling period, all withdrawals are canceled.
I have to wait 7 days now for them to delete that cooling off period.
Is this a common thing? Any reps that can help about this?
I have played on 20 sites, not a single one did this.
If they cant lock withdrawals, then you go cooling off and you cant cancel your WD.
This here sounds like a way to make players lose their money back.
Feels unfair.
So I basically got up to 600 euros today, withdrew 400 and lost the other 200.
I cant lock withdrawals there so I did what I do every time.
I took a cooling period for one week so I dont cancel my WD and lose it.
I just logged in and saw they returned money to my account ans canceled my WD on their own.
Contacted support, they told me whenever you take a cooling period, all withdrawals are canceled.
I have to wait 7 days now for them to delete that cooling off period.
Is this a common thing? Any reps that can help about this?
I have played on 20 sites, not a single one did this.
If they cant lock withdrawals, then you go cooling off and you cant cancel your WD.
This here sounds like a way to make players lose their money back.
Feels unfair.