MG Casino: withdrawal/deposit history issue

[Mirvel]

Hi all,
i got a question about the deposit/withdrawal history u get to see in the MG casino's
in my case the amount they show i deposit since opening the acount is lower than what i see in my own bank acount.
the amount in withdrawals is bigger than all withdrawals i see in my bank acount.
I asked live chat if they could show me proof of the withdrawals i made because i could not find any proof of some. and that i saw more payments in my bank than they claim i made.
I do remember i canceld a few withdrawals but NEVER a payment and told them that. they confirmed.
so that could not be it.
they told me they would send me proof asap.
waited for a few days received nothing.
talked to live chat again and they told me that the matter was escalated.
as if i would know what that means....
turns out they send it for an audit?
that was last week..... stil no awnser.....
its not a huge list so whats the problem?
what i see in my history is exactly the same as what live chat told me.
but not the same as my bank shows.......
could it be they use the same (wrong)data for my acount/gameplay/payout etc.....
it certainly looks like that, and could also explain why i have had a few bad streak's there.
anyone knows for sure?

 

[3mptyseat]

Are you saying that there is the same amount of deposits from ur bank to the casino in both the bank log and the casino log, but the amounts of each/some of the deposits are greater than the amount noted in the casino? Or are you saying that there are more deposits listed in ur bank statement than there are listed in the casino deposit summary? The former sounds like it could be service charges or ach fees, and if not, and the latter is true, it would not be the first time a casino (or any other merchant) made multiple charges on an acct they only had certain authorizations for...

Some merchants probably make most of their revenue from these secondary, non-auth'd, and fraudulent charges...And if they are different amounts, then its just smart criminality I guess you would say... I know I would be more likely to over look an extra charge if it didn't mirror a previous debit to the numbers.

When I was still a glutton for punishment and enjoyed having my pockets turned out, I used to make small deposits at AP and played their blackjack in an attempt to cheap-roll into some of their larger poker tourneys. At least 3 times the cashiers software told me my CC deposit had failed, funds were never put in my account... Days later I checked my bank statement, and there was the charge they claimed had 'failed' Now obvi., the Cereus network is bout as dirty and dishonest as they come(

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), but I would imagine places with more integrity and actual standards besides poor CSR'ing still have done the same sort of double jeopardy on client acct's... It could even be a rogue employee...

Here are a couple links on the shady nature of AP/UB bc I think statements {esp. pejorative ones that could hurt ppls livelihood and stability} should be backed with evidence, footnoted as eccentric opinion or denounced as such, or kept under bated breath...

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[Rogerb]

Hi all,
i got a question about the deposit/withdrawal history u get to see in the MG casino's
in my case the amount they show i deposit since opening the acount is lower than what i see in my own bank acount.
the amount in withdrawals is bigger than all withdrawals i see in my bank acount.
I asked live chat if they could show me proof of the withdrawals i made because i could not find any proof of some. and that i saw more payments in my bank than they claim i made.
I do remember i canceld a few withdrawals but NEVER a payment and told them that. they confirmed.
so that could not be it.
they told me they would send me proof asap.
waited for a few days received nothing.
talked to live chat again and they told me that the matter was escalated.
as if i would know what that means....
turns out they send it for an audit?
that was last week..... stil no awnser.....
its not a huge list so whats the problem?
what i see in my history is exactly the same as what live chat told me.
but not the same as my bank shows.......
could it be they use the same (wrong)data for my acount/gameplay/payout etc.....
it certainly looks like that, and could also explain why i have had a few bad streak's there.
anyone knows for sure?

Well i can at least confirm to you that on some MG casinos the "transaction history" is not accurate AT ALL.
Deposits are missing and so do also withdrawals.

So basically that´s not a bible.
But i have never experienced any unauthorized or wong deposits.