Lottoland

[Marcburgum]

Anyone else had issues with lottoland?

I've been waiting 3 days without any response from customer service,live chat is a complete joke and just cancels your chat session with out connecting to an agent.

Do we have any reps on here?

Playing roulette I would place my bets then would get the dreaded error message Bet Rejected
Tried again, same message only this time my jackpot numbers comes in. Gutted

Try again same message and again my number comes in. Log out of the game open up new page and log back in to see my balance is £8.

 

[HD231]

Did you ever hear back from them? They have closed my account with a balance of around a grand and I can’t get hold of anyone

 

[GourdFollower]

Did you ever hear back from them? They have closed my account with a balance of around a grand and I can’t get hold of anyone

Hello @HD231,

You submitted a PAB with us less than an hour before posting the above.

As you will know from having read the Player Arbitration Policies and Procedures this is a violation of your PAB obligations. We have this rule because public posting derails our efforts.

As you've decided to pursue your case here on the forums we have closed your PAB.

In future, if you wish us to handle a complaint issue for you, we ask that you respect our procedures.

Regards,
GourdFollower
Casinomeister PAB Manager

 

[HD231]

Hello @HD231,

You submitted a PAB with us less than an hour before posting the above.

As you will know from having read the Player Arbitration Policies and Procedures this is a violation of your PAB obligations. We have this rule because public posting derails our efforts.

As you've decided to pursue your case here on the forums we have closed your
In future, if you wish us to handle a complaint issue for you, we ask that you respect our procedures.

Regards,
GourdFollower
Casinomeister PAB Manager

Apologies @GourdFollower I have replied on my PAB, I am really sorry I didn’t realise you couldn’t discuss at all I just thought you couldn’t make a new thread, my fault