WelshChappie
Banned User
- Joined
- Apr 7, 2015
- Location
- NEWPORT
Hi, I am new here. My Names Alex and I want to complain about one of the biggest, if not the biggest, betting providers out there: Ladbrokes Casino.
Over the past 2 years give or take, I have deposited in excess of two and a half grand and as such, became a VIP player (20 quid here, 50 there, 10 here, 30 there etc.) In total I have made two cashouts and one was a 500 withdrawal after depositing 600 so not really a win. The only win per say I had was on a deposit of a single fiver, cashing out 120.
I got so fed up with deposit, lose, deposit, lose constantly that I jumped onto live chat. I asked the agent what the hell is going on and stated that the laws of averages and random chance don't seem to be at work here in my case at all. To para-phrase what the live agent responded: "I know, sometimes it's like, no matter what you do, it's as if there is something there stopping you winning LOL."
That was the comment he/she made and the capitalised LOL at the end made me think they are having a laugh at my expense here and I wondered for a moment if the VIP member status I had stood for Very Idiotic Pratt to keep playing there.
The final straw came when I asked a live agent post deposit could he offer me any free spins, 20 to 50 on whichever slot he decided. He replied that he could offer me 5 spins on The Three Musketeers. I said, quote "Five? I will be lucky to win 30 pence from 5 free spins." But I went ahead ad accepted. Played them, and won exactly 30 pence. Now this may be deemed coincidence to some, to me after my experience there, it was a deliberate and rigged insult.
After tht episode I asked for them to close my account, to which the 'suspended' it. Any similar stories? I was seriously considering printing out my deposit vs win/withdrawal history andor full gaming history and taking it to an independent 3rd party who knows the actual odds of random number generators etc and asking them to give a professional opinion because the chances of not winning if it were random is not right from my amateur view. I signed up to Coral Casino that runs the same gaming platform and third 20.00 deposit and I had won and cashed out 500.
Over the past 2 years give or take, I have deposited in excess of two and a half grand and as such, became a VIP player (20 quid here, 50 there, 10 here, 30 there etc.) In total I have made two cashouts and one was a 500 withdrawal after depositing 600 so not really a win. The only win per say I had was on a deposit of a single fiver, cashing out 120.
I got so fed up with deposit, lose, deposit, lose constantly that I jumped onto live chat. I asked the agent what the hell is going on and stated that the laws of averages and random chance don't seem to be at work here in my case at all. To para-phrase what the live agent responded: "I know, sometimes it's like, no matter what you do, it's as if there is something there stopping you winning LOL."
That was the comment he/she made and the capitalised LOL at the end made me think they are having a laugh at my expense here and I wondered for a moment if the VIP member status I had stood for Very Idiotic Pratt to keep playing there.
The final straw came when I asked a live agent post deposit could he offer me any free spins, 20 to 50 on whichever slot he decided. He replied that he could offer me 5 spins on The Three Musketeers. I said, quote "Five? I will be lucky to win 30 pence from 5 free spins." But I went ahead ad accepted. Played them, and won exactly 30 pence. Now this may be deemed coincidence to some, to me after my experience there, it was a deliberate and rigged insult.
After tht episode I asked for them to close my account, to which the 'suspended' it. Any similar stories? I was seriously considering printing out my deposit vs win/withdrawal history andor full gaming history and taking it to an independent 3rd party who knows the actual odds of random number generators etc and asking them to give a professional opinion because the chances of not winning if it were random is not right from my amateur view. I signed up to Coral Casino that runs the same gaming platform and third 20.00 deposit and I had won and cashed out 500.