Kind of a creative spam.

[chayton]

Ray got this today, I found it slightly amusing at first that they would come up with this whole back and forth thing with the 'supervisor' and then on second thought it creeped me out a bit - like those couple forum members we had around here with multiple accounts to talk to themselves. I suppose it's just like the used car salesman who says, "I don't know, let me go and check with my manager" and all he's really doing is taking a leak and flirting with the receptionist, but still, it's more creative than most.

Hi there Ray,

I can see you have signed up with one of our casinos in the past and didn't claim your welcome bonus... so I've been told by my supervisor to look after you!

To begin with, you will need to click on the below link I have generated for you:
(link removed)

Then follow the steps on the page to claim your new €£$1200 sign up bonus.

I'm glad to be of service and hope you enjoy the rest of your day! If you have any technical issues don't hesitate to contact our support team.

Kind regards,

CasinoRewards Loyalty Team

---------------------------------------------------------------------------------------------

From: Paul - CasinoRewards Loyalty Supervisor
Sent: 26/09/2012
To: Loyalty CasinoRewards
Subject: RE: Ray *** sign up offer authorization

Hi,

I've had a look at Ray's account and i think you're right, it's a shame they'll miss out on a bonus just because they didn't get to chat with you!

Can you do me a favour and get back to Ray ASAP?

Also what email address have you been trying? I can see two email address entries in the system. Have you tried this one - ***@***?

Regards

Paul
CasinoRewards Loyalty Supervisor

---------------------------------------------------------------------------------------------

From: Loyalty CasinoRewards
Sent: 26/09/2012
To: Paul - CasinoRewards Loyalty Supervisor
Subject: Ray *** sign up offer authorization

Hey Paul,

Hope you're well. Just a quick mail with regards to one of my existing players - I tried to contact a player called Ray the other day because they never claimed their sign up bonus.
I didn't really manage to talk to them and i think it's unfair that they won't get it now! I've had a look at their CasinoRewards account and I think they deserve the €£$1200 sign up bonus.

Just wanted to double check with you that I could authorize a new €£$1200 sign up bonus for Ray?

Kind regards,

CasinoRewards Loyalty Team

 

[Tropicana50]

I got this exact same email

- T

 

[chayton]

ahahaha....that's funny.

 

[Jennifer]

LOL I got this too

 

[Tropicana50]

ahahaha....that's funny.

To make it worse, I actually downloaded it and had a prod at the live chat. They told me I would need to email 'Risk Management' in order to process my 'claim' at which point I gave up.

- T

 

[chayton]

Funny, I just went to throw that mail out and just now noticed this in Thunderbird.

 

[conker]

So lazy and stupid in my opinion. This kind of marketing is just alienating decent customers....

 

[Slotster!]

Ha ha - I was going to post this exact same thing a couple of weeks back. Properly made me laugh.

If I'm not mistaken, it was from a pretty reputable outfit as well.

Do they honestly think ANYONE gets dragged in by this sort of thing!? I suppose at least it beats the flashing GIF of a winning cheque and £/$/Euro 2000 FREE DEPOSIT blah blah blah.

 

[vinylweatherman]

So, everyone is addressed as "Ray", but if that is your name, the email would look genuine.

It seems they have stooped to a new low. If anything, this wanders into the realms of fraud, as it doesn't just advertise the offers, but invents a false exchange between hosts over retaining an existing player. This is "obtaining a pecuniary advantage through deception", which is one definition of criminal fraud by deception. The "pecuniary advantage" is the deposit the player makes on the back of this offer, and the "deception" is that the offer has resulted from a discussion between casino hosts or management, and is a personal invite to the player, not a mass mailing.

This is the kind of thing that would generate an official "scam alert" from Trading Standards or Action Fraud. If I get one, I will forward it to both agencies, explaining to them why it is a scam.

 

[Slotster!]

So, everyone is addressed as "Ray", but if that is your name, the email would look genuine.

It seems they have stooped to a new low. If anything, this wanders into the realms of fraud, as it doesn't just advertise the offers, but invents a false exchange between hosts over retaining an existing player. This is "obtaining a pecuniary advantage through deception", which is one definition of criminal fraud by deception. The "pecuniary advantage" is the deposit the player makes on the back of this offer, and the "deception" is that the offer has resulted from a discussion between casino hosts or management, and is a personal invite to the player, not a mass mailing.

This is the kind of thing that would generate an official "scam alert" from Trading Standards or Action Fraud. If I get one, I will forward it to both agencies, explaining to them why it is a scam.

No - mine was addressed to me, with the right name and email address. I'm guessing Chayton is called Ray

 

[vinylweatherman]

No - mine was addressed to me, with the right name and email address. I'm guessing Chayton is called Ray

This means they don't just have a spammers list of email addresses, they have been sold your contact details by someone. This would dramatically increase their success rate as every recipient would see this addressed to them by name, whereas one of the signs of spam is a generic "Dear valued customer" or "Dear player" greeting.

 

[Slotster!]

This means they don't just have a spammers list of email addresses, they have been sold your contact details by someone. This would dramatically increase their success rate as every recipient would see this addressed to them by name, whereas one of the signs of spam is a generic "Dear valued customer" or "Dear player" greeting.

Yeah - it does have all the correct info - just a hilarious 'fake' exchange as detailed above.

 

[jetset]

Clumsy and amateurish is my perseption of this email - it doesn't look as if it was fully thought through.

 

[chayton]

I'm guessing Chayton is called Ray

And you would be WRONG! But this mail came to my BFF who IS called Ray.

Chances are that if you've ever signed up at any Microgaming casino besides 32Red, they've been absorbed into the Casino Rewards group and that's how come they've got your name and contact details. Of course that means that you're not eligible for this promo anyhow, but what does honesty have to do with marketing?

The marketing budget might have shrunk though since tossing out a bunch of emails doesn't cost anything - I remember a few years back where several times a week I'd be receiving snail mails with CDs and offers that I also wasn't eligible for. It's always been the way with Casino Rewards.

 

[vinylweatherman]

And you would be WRONG! But this mail came to my BFF who IS called Ray.

Chances are that if you've ever signed up at any Microgaming casino besides 32Red, they've been absorbed into the Casino Rewards group and that's how come they've got your name and contact details. Of course that means that you're not eligible for this promo anyhow, but what does honesty have to do with marketing?

The marketing budget might have shrunk though since tossing out a bunch of emails doesn't cost anything - I remember a few years back where several times a week I'd be receiving snail mails with CDs and offers that I also wasn't eligible for. It's always been the way with Casino Rewards.

If CR are giving out your name and email address to their affiliates in order for them to spam like this, it is very naughty indeed. One way spam is detected is the lack of personal information shown by generic "dear valued customer" type greetings. However good the deception elsewhere, starting "dear valued customer" is a dead giveaway that it did NOT come from the business claiming your account has been discussed between hosts and this offer granted especially for you.

I suspect this deception is because all CR spam now gets snared by spam filters, but this type is likely to slip through, and appear genuine. Only the headers give the game away, but most users will not spot this.

 

[chayton]

I've been blasted with spam in the last week, I've been reporting spams to several of the accredited casinos affiliate programs to hopefully put a stop to some of it. In most spam mails they greet me with something stupid like "Valued customer" or even "Dear myemail@whateverdotcom" because they may have my email but they don't have my name. That's why I kinda have a feeling that this particular CR spam isn't coming from affiliates at all, but directly from CR marketing. Although I could be wrong. I usually am.

 

[GrandMaster]

I've been blasted with spam in the last week, I've been reporting spams to several of the accredited casinos affiliate programs to hopefully put a stop to some of it. In most spam mails they greet me with something stupid like "Valued customer" or even "Dear myemail@whateverdotcom" because they may have my email but they don't have my name. That's why I kinda have a feeling that this particular CR spam isn't coming from affiliates at all, but directly from CR marketing. Although I could be wrong. I usually am.

The really clueless send out e-mail beginning with "Dear %firstname".