I am an alcoholic player (apparently)

[psyman]

A casino I have been playing at recently questioned a minor discrepancy between my account details and my id provided.
I jokingly replied that I had probably had a beer when I signed up which accounts for the typo.
The casino immediately closed my account accusing me of gambling whilst drunk!
I have asked them to get real and reopen my account but I don't have much hope that they will do so.
Can they do this? Should I ask them to refund my deposits as according to them I was not in control of my faculties whilst playing there?

 

[Spikie]

Many streamers drink alcohol on stream (Fruity Slots is one ) so it is a bit much if it is ok for some and not others .


I’m sure many people here ( me included ) have a nice glass or 3 of something whilst playing.

 

[irish-ranger]

A casino I have been playing at recently questioned a minor discrepancy between my account details and my id provided.
I jokingly replied that I had probably had a beer when I signed up which accounts for the typo.
The casino immediately closed my account accusing me of gambling whilst drunk!
I have asked them to get real and reopen my account but I don't have much hope that they will do so.
Can they do this? Should I ask them to refund my deposits as according to them I was not in control of my faculties whilst playing there?

Sounds like something one of the Gamesys sites would do .
You told them (jokingly) u had a problem with beer IMHO they done the right thing excluding you 3 months down the line you take a real hammering you are then on chat telling them you informed them that u had a drink problem and they let you play on ETC.
The chances of you getting your despoits back are about as much chance as me getting 5 scatters and a double wild line on the one spin.

 

[irish-ranger]

Many streamers drink alcohol on stream (Fruity Slots is one ) so it is a bit much if it is ok for some and not others .


I’m sure many people here ( me included ) have a nice glass or 3 of something whilst playing.

The streamers ain't on live chat telling them they had a drink problem when explaining why they put the wrong details in on sign up.

 

[SlotGrinder]

Having a beer = drink problem ? sounds like a big overreaction

 

[psyman]

The thing is I hadn't had anything to drink when signing up or any subsequent times I played they, I rarely drink at home.

 

[irish-ranger]

The thing is I hadn't had anything to drink when signing up or any subsequent times I played they, I rarely drink at home.

Prob not but they don't know that they are just protecting their own interests.

 

[goatwack]

I guess there's no margin for humour when it comes to these things with casinos. So serious and responsible.

Shows how much they care about their responsibilities and Responsible Gambling. Good to see them keep that moral candle lit brightly

 

[Chipkin9]

Sounds like something one of the Gamesys sites would do .
You told them (jokingly) u had a problem with beer IMHO they done the right thing excluding you 3 months down the line you take a real hammering you are then on chat telling them you informed them that u had a drink problem and they let you play on ETC.
The chances of you getting your despoits back are about as much chance as me getting 5 scatters and a double wild line on the one spin.

Utter bullshit.

Online casino's have no right what so ever to close or lock a persons account because they drink. No right!

What next, no pot smoking for those who do? People can do whatever they like in thier own homes while slotting...for gods sake there's even a site where people can jerk off while they play

I'm 100% certain you're trolling mate, because there's no way you're being serious

 

[Jono777]

I was playing the other day whilst enjoying a cheeky ciggie at the keyboard, where I usually go outside.

Partially day dreaming, the hot end slipped towards my mouse hand and I felt the pain, my hand jerked and I accidentally clicked Bonanza instead of Extra Chilli.

Distracted by the burning sensation, I also forgot to change the bet size and my £10 deposit was gone in 5 spins

Have currently submitted a PAB and waiting for Max to get back to me

 

[goatwack]

Not quite on the same alcohol topic, but I recently had a mass orgy in my living room whilst registering at an unnamed casino.

Needless to say, my jizz-covered screen resulted in all sorts of errors, so now I've got 5 accounts but can't remember the passwords on any of them!

I would PAB but I'm a glass half-full kinda guy

 

[pinnit2014]

Utter bullshit.

Online casino's have no right what so ever to close or lock a persons account because they drink. No right!

What next, no pot smoking for those who do? People can do whatever they like in thier own homes while slotting...for gods sake there's even a site where people can jerk off while they play

I'm 100% certain you're trolling mate, because there's no way you're being serious

Good authority that it is what Nutnut does when he gets a 22 spin Bonanza bonus. Apparently it’s for luck.

 

[Chipkin9]

Good authority that it is what Nutnut does when he gets a 22 spin Bonanza bonus. Apparently it’s for luck.

Probably the only excitement he'd get from triggering a 22 spin bonus to be fair

 

[pinnit2014]

Probably the only excitement he'd get from triggering a 22 spin bonus to be fair

And probably over quicker

 

[Jono777]

Not quite on the same alcohol topic, but I recently had a mass orgy in my living room whilst registering at an unnamed casino.

Needless to say, my jizz-covered screen resulted in all sorts of errors, so now I've got 5 accounts but can't remember the passwords on any of them!

I would PAB but I'm a glass half-full kinda guy

Lmao! - You had to go and make me look like an amateur lol

Wait until you see my stand up routine on tomorrows BGT!

 

[Chipkin9]

And probably over quicker

He's not called nutnut for nothing...he does things twice as fast

 

[Borgie]

Not quite on the same alcohol topic, but I recently had a mass orgy in my living room whilst registering at an unnamed casino.

Needless to say, my jizz-covered screen resulted in all sorts of errors, so now I've got 5 accounts but can't remember the passwords on any of them!

I would PAB but I'm a glass half-full kinda guy

Only you ......

 

[irish-ranger]

Utter bullshit.

Online casino's have no right what so ever to close or lock a persons account because they drink. No right!

What next, no pot smoking for those who do? People can do whatever they like in thier own homes while slotting...for gods sake there's even a site where people can jerk off while they play

I'm 100% certain you're trolling mate, because there's no way you're being serious

No bullshit about it they can choose who they want and don't want playing on their platform.

He said he had a BEER problem and that was the reason he made an error on his sign up.

Weather it's true or not he said it and they obviously have a duty of care as I said 3 months down the line he's back on chat looking his despoits back using the line I told you's I had a drink problem.

 

[L&L-Jan]

Just stopped working, popped a beer and did a deposit at RP to start a session.

Ill tell them in live support I just opened a beer, shall we have a look at the outcome of that chat?

I think its a bit lame, the number of typo's I've seen in my life is insane. If its on purpose, while havign a beer or not, all doesnt matter.
As long as the typo wasnt inserted to bypass a check, but luckily for that you have logs

You are always welcome to drink a beer and gamble with us As long as you consume both in a responsible way

Kr. Jan

 

[TheAddict]

Utter bullshit.

Online casino's have no right what so ever to close or lock a persons account because they drink. No right!

What next, no pot smoking for those who do? People can do whatever they like in thier own homes while slotting...for gods sake there's even a site where people can jerk off while they play

I'm 100% certain you're trolling mate, because there's no way you're being serious

thx chip.

saved me the trouble lol.
I've mentioned having had a few beers a few times on various casinos while asking cs something and making a catastrophic typo while talking to them, so jokingly blaming it on that . most staff were envious because they had to wait till after work.
this reaction is ridiculous.

just had to edit this, it made me so mad that this reply was effing well full of typos as well ...

 

[EkJR]

Mental. Gambling issues or fraud should be the only reasons for closing an account by the casino.

 

[snorky510238]

Sounds like something one of the Gamesys sites would do .
You told them (jokingly) u had a problem with beer IMHO they done the right thing excluding you 3 months down the line you take a real hammering you are then on chat telling them you informed them that u had a drink problem and they let you play on ETC.
The chances of you getting your despoits back are about as much chance as me getting 5 scatters and a double wild line on the one spin.

No he didn’t jokingly say he had a problem with beer. He jokingly said he had probably had “A” beer. The 2 are far from being the same. If having “A” beer and gambling is not permissible then land based casinos are in for a whole host of bother. By the way you can have 2 pints and still drive, slightly more dangerous than playing a slot.

 

[goatwack]

No he didn’t jokingly say he had a problem with beer. He jokingly said he had probably had “A” beer. The 2 are far from being the same. If having “A” beer and gambling is not permissible then land based casinos are in for a whole host of bother. By the way you can have 2 pints and still drive, slightly more dangerous than playing a slot.

Yeah, landbased. Don't they ply punters with booze so that they, how to put this, hmmm.....oh yes, get shit-faced and spend a ton of money, preferably more than they can afford.

So again all this highlights is the blatant hypocrisy in the industry

 

[irish-ranger]

No he didn’t jokingly say he had a problem with beer. He jokingly said he had probably had “A” beer. The 2 are far from being the same. If having “A” beer and gambling is not permissible then land based casinos are in for a whole host of bother. By the way you can have 2 pints and still drive, slightly more dangerous than playing a slot.

You can't have 2 pints and still drive they are guild lines I'm 18stone and 6ft4 make no mistake after 2 pints I'm feeling it.
No way on this planet would I risk anybody's or my own life for that matter, to get behind the wheel after 2 pints.
Away and have 2 Stella and get yourself breathalysed and let's see how you get on,Jesus mate your village is missing one tonight.
Or maybe use google before you post idiotic statements.

 

[snorky510238]

You can't have 2 pints and still drive they are guild lines I'm 18stone and 6ft4 make no mistake after 2 pints I'm feeling it.
No way on this planet would I risk anybody's or my own life for that matter, to get behind the wheel after 2 pints.
Away and have 2 Stella and get yourself breathalysed and let's see how you get on,Jesus mate your village is missing one tonight.
Or maybe use google before you post idiotic statements.

My apologies for letting you drag me down to your level.

 

[Jono777]

I once drove home after about 8 pints, 5 or 6 bottles of Pils and about 4 double JD n cokes and not once during my journey was I asked for an SOW request or any ID docs

Was in 1998 tho

 

[dunover]

 

[Jono777]

His ash tray is way too empty

 

[goatwack]

I get wasted after two, maybe three pints

If that helps

 

[Borgie]

The drink-driving limit for drivers in England, Wales and Northern Ireland is 80 milligrams of alcohol per 100 millilitres of blood, 35 micrograms per 100 millilitres of breath or 107 milligrams per 100 millilitres of urine.

That helps ??? does it

 

[psyman]

Thanks for all the responses folks. I'm still waiting for a response from the casino to see if they will re-open my account - maybe I should point them to this thread! Actually, I better not send them a message right now, I just had a twix bar and they might accuse me of having a sugar rush.
BTW I definitely have more of a problem with chocolate than I do with alcohol!

 

[Playford7]

When I used to play regular at ikibu as a so called vip, used to speak to my regular agent, tell him my beers where opened and could I have a nice match offer.
Seconds later my match was added and told to enjoy my slotting and my beers also, as it should be.
Slots are a hobby, you can enjoy them as you see fit.
It’s utterly absurd to stop anyone playing as you like to mix having a session and a few beers. I mean who’s call is it to make that your to drunk to gamble responsibly?.
This utter insanity is only going to get worse, it’s not the fault of the Maltese lot either, just the pathetic rules and guidelines they exaggerate to the max.
No wonder so many are closing down.

 

[EngrishJonny]

I had the same thing with Mr Green Last year - I reside in Canada; and was a bank holiday at the time [Labor Day] - was dealing with a chat rep, must of been 10:30 / 11:30 pm Malta time he was being increasingly nonchalant about my query; and somehow earlier when we were being "pals" I mentioned I was enjoying a glass of wine.

Soon after he decided that he had answered my query - not to my satisfaction; they were not accepting my money... - he wanted me off the chat so gave me a 24 hour BAN - that ended up being 7 days long; going through the nightmare of re-opening account.

Assured to say - pretty much shut down my account after withdrew / spent funds

So I no longer Bet at Mr Green; But they have nothing on How BetVictor has treated me - check other thread......

Also before re-opening I had to send a "contract" to them they wanted

1. Request to re-open account
2. Confirm I am in Control of Gambling
3. Promise not to drink and gamble

these were my replies

1. 24 Has passed please re-open my account - thank you
2. Yes in control of gambling, been trying to at your site you don't make it easy to do so
3. I hardly drink while gambling; but fail to see where a written promissory agreement is required - I was banned for 24 hours for stating I had two glasses of wine - I personally feel this is excessive

 

[irish-ranger]

Sure casinos don't have a problem with punters getting pissed whilst playing then waking up £10k down a whacking a PAB or complaint in looking their money back so I stand by my original post.

As for comparing online with bricks and mortar out fits there's no comparison how many high street casinos ask customers to KYC??