Worst meltdown i had i think, or one of em lol
So made a deposit and took non sticky 100% bonus how much, not sure but kinda much. Around 400-500£ got my 100% bonus i think with 35x wager bonus only if real money gone. Great! only needed to wager bonus 35 times, play with real first then bonus money, terms it clearly stated that "play with real money first, if you lucky you can withdraw and forfeit bonus money" NOT exact word but similar
Won 900£ first spin got 5 scatter and rest on wins i feature at 5$ bet playing Bloodsuckers when game still was fun and great game imo.
So played 3-4 hours maybe with different bets 1,25-2,5-5$ back only Bloodsuckers and not above 5$. Didn't lose nor win more so went for withdraw total balance 1900 or so with bonus. So real ~1400£ i thought...
Saw ALL money were bonus money. WTF so of to live chat.Told them that i wanted to withdraw and forfeit bonus money as terms stated told her i won first spin i made. So did not come close to play with bonus money.
She says! "Congratulation to your win! Im sorry to inform you this! But you are not allowed to withdraw, you still have wager to do first. Showed her PrtScr of bonus i took, I got this from YOU GUYS. She told me to wait while she double check this. 10-15 min later. No im sorry but we dont have bonus with those terms later. Sorry for this inconvenience it may caused you! But happy to inform that your wager is going great as far i see 9000 of 35000£ you already wager something like that she writing to me.
WHAAAAAAAAT i said did you read the TERMS???? NON STICKY Bonus it says???? Now i need bonus and deposit wager to do? so 500+500*35 = 35000£ before withdraw???? Yes she said but you already wager 90xx so you have good chance to complete wager, and Congrats to your win in first spin keep it going. END OF THAT played and played that fucking bonus money. Wager done i made it. YOU know how much left? 1$ fucking ONE 1$...... Went to chat, got same person as before so wrote without saying ugly words and so, tried to keep my calm, but were furious. Just wrote similar to
"THANK YOU, THANK YOU SO MUCH FOR THE NEW TERMS I GOT. Just after i won 900£ first spin. Good work keeping the money. But forgot to take my 1$ its ALL wager free, not sure about rest u already took. BUT THIS whooole 1$ is WAGER ZERO. So i say now that rest 1899 comes with wagerpuzzle* that requires higher IQ than you to solve. Might need to get whole team to solve that or get help. Please close my account forever are you kind!
So from happy and going for withdraw, This meltdown i remember yet. FYI this was maybe 6 years ago.
EDIT: Forgot to mention that "their manager, boss or what shit she made up while writing was on site to get this sorted out for me, me thats right they were helping me they said
"
Edit again,Sorry but forgot to hit post after completed last sentence