QuickTender Live Support: Welcome to QuickTender Live Support, you are chatting with Julia. How can I help you?
me: Hello, I just made a $40 deposit and it is in the "uncleared" part? This is from my credit card, I am wondering why it's not in the "cleared" part?
QuickTender Live Support: Please wait a few moments; I’ll look into this for you.
me: ty
me: i just checked my credit card online.,it didn't get taken out
QuickTender Live Support: Please be informed that your CC deposit is still pending on our processor side thus the funds are under Uncleared Balance. If it is successfully completed, your QT account will be credited. In case it fails, the amount will be reversed.
me: why isn't it instant?
QuickTender Live Support: Usually it is, but in some cases, due to the prosessors, there may be a delay.
me: how long of a delay
QuickTender Live Support: Most probably the funds will clear or be reversed within a few hours.
me: few hours? wow that's a long time for something that's supposed to be instand
me: instant*
QuickTender Live Support: It is instant in most cases.
me: but just not today?
QuickTender Live Support: But just not for your particular card today.
me: Hello, I just made a $40 deposit and it is in the "uncleared" part? This is from my credit card, I am wondering why it's not in the "cleared" part?
QuickTender Live Support: Please wait a few moments; I’ll look into this for you.
me: ty
me: i just checked my credit card online.,it didn't get taken out
QuickTender Live Support: Please be informed that your CC deposit is still pending on our processor side thus the funds are under Uncleared Balance. If it is successfully completed, your QT account will be credited. In case it fails, the amount will be reversed.
me: why isn't it instant?
QuickTender Live Support: Usually it is, but in some cases, due to the prosessors, there may be a delay.
me: how long of a delay
QuickTender Live Support: Most probably the funds will clear or be reversed within a few hours.
me: few hours? wow that's a long time for something that's supposed to be instand
me: instant*
QuickTender Live Support: It is instant in most cases.
me: but just not today?
QuickTender Live Support: But just not for your particular card today.