GUTS Question

[chayton]

I've been playing at Guts a bit lately and so far I like everything, but I'm wondering about something. Occasionally they'll toss some free spins in a game but you don't always get an email or even know it's there until you open the game. Since my deposits lately are gone before I get a chance to open ALL the games I'm wondering if there's some indicator that you have some free spins waiting in a game? Then on those days when you're broke you can see if there are some spins you missed waiting for you somewhere.

Like with RedBet usually when you log in, there's a thing that shows up that says "You've got spins!" and then you click and it tells you which game and how many spins or whatever.

Ben, any chance of doing something like that at Guts? Even if it's listed under the bonus tab or a little icon next to the game name or something? Or is there something like that already and I'm just not seeing it?

 

[dunover]

I've been playing at Guts a bit lately and so far I like everything, but I'm wondering about something. Occasionally they'll toss some free spins in a game but you don't always get an email or even know it's there until you open the game. Since my deposits lately are gone before I get a chance to open ALL the games I'm wondering if there's some indicator that you have some free spins waiting in a game? Then on those days when you're broke you can see if there are some spins you missed waiting for you somewhere.

Like with RedBet usually when you log in, there's a thing that shows up that says "You've got spins!" and then you click and it tells you which game and how many spins or whatever.

Ben, any chance of doing something like that at Guts? Even if it's listed under the bonus tab or a little icon next to the game name or something? Or is there something like that already and I'm just not seeing it?

Yes, that happened to me at Guts a few times. I found free spins I wasn't aware I had. Usually I had an e-mail though. Nice surprise when it happens. Doesn't affect anything as all returns are withdrawable cash. As you say Redbet and others have an indicator.

 

[Tirilej]

I've been wondering the same since I started playing there, and tried to ask, but no answer.
I hope I will find out now so thanks for bringing it up again

 

[CasinoBen]

I've been playing at Guts a bit lately and so far I like everything, but I'm wondering about something. Occasionally they'll toss some free spins in a game but you don't always get an email or even know it's there until you open the game. Since my deposits lately are gone before I get a chance to open ALL the games I'm wondering if there's some indicator that you have some free spins waiting in a game? Then on those days when you're broke you can see if there are some spins you missed waiting for you somewhere.

Like with RedBet usually when you log in, there's a thing that shows up that says "You've got spins!" and then you click and it tells you which game and how many spins or whatever.

Ben, any chance of doing something like that at Guts? Even if it's listed under the bonus tab or a little icon next to the game name or something? Or is there something like that already and I'm just not seeing it?

Hello Chayton,

We always send out emails if we add free spins unless it is part of a promotion that we advertise on the website as I am sure you get enough emails so we don't want to spam you. For example if you deposited yesterday you would have received 15 free spins on EggOMatic today as part of the free spin weekend which we will run for a while. If you deposit on Wednesday you get free spins on Thursday on the game of the week. All info can be found on our promo page www.guts.com/promotions.

A notification system is a great idea and I have an idea but with every amazingly brilliant idea I have IT looks at me like I have lost my mind so that is still being investigated.

Have a nice evening!!!

Ben

 

[chayton]

...but with every amazingly brilliant idea I have IT looks at me like I have lost my mind...

Are you sure you haven't?

Thanks for the info though, I knew about the weekend spins (as you know) but I wasn't aware of the Wednesday promo. That's probably where those odd free spins in my account are appearing from.

EDIT: Is it just me or is the promotions page looking weird? I'm not seeing any graphics and no scrollers on the text boxes....??

 

[CasinoBen]

Are you sure you haven't?

LOL, well a long time ago, but as long as just you and I know everything should be fine.

Promo page looks fine to me. I tested on all browsers and I see all images and the scroll bar. I have sent an internal email to have everyone test the page so lets see if anyone else has problems.

Cheers,

Ben

 

[Tirilej]

You have been open a while now. What happens to free spins that we miss to claim just because we didn't know we were suppose to get them?
I have just a few favorit games and the spins are mostly on games I never play at. Will they disappear after some time?

I never could get my free spins today at Eggomatic. I got $3 instead which is ok, but sadly I still haven't played that game. Next time maybe

 

[refre]

EDIT: Is it just me or is the promotions page looking weird? I'm not seeing any graphics and no scrollers on the text boxes....??

Promo page looks fine to me. I tested on all browsers and I see all images and the scroll bar. I have sent an internal email to have everyone test the page so lets see if anyone else has problems.

It does look strange indeed.
That link lists old content, and no pictures.
When navigating through the front page, it's looking OK.
I noticed the links are different though.
Ben, it seems your one is is missing /page/.

Freddy

 

[Andy Walker]

Hello Chayton,

We always send out emails if we add free spins unless it is part of a promotion that we advertise on the website as I am sure you get enough emails so we don't want to spam you. For example if you deposited yesterday you would have received 15 free spins on EggOMatic today as part of the free spin weekend which we will run for a while. If you deposit on Wednesday you get free spins on Thursday on the game of the week. All info can be found on our promo page www.guts.com/promotions.

A notification system is a great idea and I have an idea but with every amazingly brilliant idea I have IT looks at me like I have lost my mind so that is still being investigated.

Have a nice evening!!!

Ben

If I remember correctly the I.T. guys are politely called in industry as the "Profit Prevention Officers"

 

[chayton]

It does look strange indeed.
That link lists old content, and no pictures.
When navigating through the front page, it's looking OK.
I noticed the links are different though.
Ben, it seems your one is is missing /page/.

Freddy

That's what it is, I used the link that Ben posted and when it looked weird I clicked on the promotions link on top of that page (which went to the same page) but yes from the main site it works fine. Perhaps you should have them put a redirect on that old page so that it goes to the new one though.

 

[CasinoBen]

It does look strange indeed.
That link lists old content, and no pictures.
When navigating through the front page, it's looking OK.
I noticed the links are different though.
Ben, it seems your one is is missing /page/.

Freddy

Thanks Freddy!

Sorry, as Freddy mentioned I left some of the link out. It should have been

You do not have permission to view link Log in or register now.

.

Sorry about that.

Ben