Hi guys and gals
Despite not posting here for ages, I still enjoy coming in for a read. However I just thought I'd post a little warning if any of you consider playing at G's casino...It's more a warning about questioning their integrity than anything else.
Despite not playing online casinos rarely these days - for the type of reasons G's casino have showed - I played a little bit of poker with them and, being a typical gambler, got dragged into playing at their casino games. I've always enjoyed the expanding wilds slots and Amazon Wild is one of theirs. I played it for a few thousand spins varying my stakes as I went. The expanding wilds, as it transpired, only ever appeared on reels one and three -so I checked the paytable details and it says: 'Any 2 wilds found on a reel expand to fill the entire reel with wilds.' (I have a screen print).
A little confused I wrote them an email, asking if there's a possible technical fault because of the expanding wilds only appearing on reels one and three. In addition I asked that if there is no fault (and this is how the game plays) can they give me an explanation as to why the details are somewhat misleading to players. If they couldn't do this, I wrote, then perhaps it'll be best they closed my account as I felt it is very wrong to dupe customers. I got a short sharp reply that didn't state categorically there was no fault and didn't even mention being misleading...This a small part of that reply:
...we would not jeopardise our position as a respectable company, by seeking such narrow minded short term gains by cheating players.
Overall it was awful customer service, they closed my account and basically told me to P off...So just a word of warning...play there if you must but their customer service is bloody terrible.
Despite not posting here for ages, I still enjoy coming in for a read. However I just thought I'd post a little warning if any of you consider playing at G's casino...It's more a warning about questioning their integrity than anything else.
Despite not playing online casinos rarely these days - for the type of reasons G's casino have showed - I played a little bit of poker with them and, being a typical gambler, got dragged into playing at their casino games. I've always enjoyed the expanding wilds slots and Amazon Wild is one of theirs. I played it for a few thousand spins varying my stakes as I went. The expanding wilds, as it transpired, only ever appeared on reels one and three -so I checked the paytable details and it says: 'Any 2 wilds found on a reel expand to fill the entire reel with wilds.' (I have a screen print).
A little confused I wrote them an email, asking if there's a possible technical fault because of the expanding wilds only appearing on reels one and three. In addition I asked that if there is no fault (and this is how the game plays) can they give me an explanation as to why the details are somewhat misleading to players. If they couldn't do this, I wrote, then perhaps it'll be best they closed my account as I felt it is very wrong to dupe customers. I got a short sharp reply that didn't state categorically there was no fault and didn't even mention being misleading...This a small part of that reply:
...we would not jeopardise our position as a respectable company, by seeking such narrow minded short term gains by cheating players.
Overall it was awful customer service, they closed my account and basically told me to P off...So just a word of warning...play there if you must but their customer service is bloody terrible.