CM Announcement Genesis Global have UKGC License Suspended!

Problem with them getting suspended is more stuff is coming out which may well result in them going bust. They were delaying payments for up to a month as they were under investigation for a while and there is a number of players from the UK still trying to get withdrawals. One poor fool is waiting for 22k!
 
I have very high tolerance for the usual bullshit that comes with online gambling. Lies, more lies, false advertising, hidden terms and the art of being just right on the line to being the worst humans possible. I deal with that pretty well and I never forget.

i never ever deposited in their casinos. Even before a deposit right after sign up, couple questions to chat support was way more than enough to realize these guys were dishonest, lied more than a crack addict and seemed to be very comfortable thinking gamblers where inhumane scumbags anyway.

sorry sir i cant verify Accounts before withdrawals...
Oh... for payments stalling for a month?
no sir for your own security
Not kidding. Since that moment, never did anything but unsuscribe from their scum spam emails about 400 times but you cant unsuscribe before withdrawals i think? Obviously dangerous.
 
They're pending periods were so atrocious that, especially if you'd made a withdrawal from using a bonus, you just sat wondering if someone was going to try and diddle you.

Spinit was one of the worst casino's i've encountered - KYC approved, withdrawal declined stating KYC needed done, told them it was (hell, even sent the email confirming it), they replied we need it pay blah blah blah: a 200 quid withdrawal took 3 weeks given their customer support replied every 4 days.

Then it was 'withdrawal back to original method' But....VISA was? Not allowed. Then said deposit via another method and withdraw. Told them no. So yeah, what a great outfit.
 
My emails get deleted after a year so trying to prove I owned a card from 2 years ago to get a withdrawal from pelaa was horrific as the only proof I had was that the long deleted email saying my card ending in those numbers had been cancelled. When I asked my bank for any letter of proof I owned that card they said they couldnt do that as it went against their privacy terms. I was then told i wouldnt get my winnings unless I provided proof i owned that card, luckily I found that I had my photos saved on an i cloud and there was a picture of the front of the card i had sent to another site.

They then refused it as they couldn't see the first 6 numbers and I had no picture of the back of the card. After a half hour phone call to malta and being on hold 4 times they eventually relented. All my experiences with genesis casino were...awful. And still I came back. Anytime I got a withdrawal from them it was like root canal surgery.
 
So just as i finally hit a relatively big win i come across this. Yes they have low RTP but the few withdrawals i had were paid in 48 hours from different casino's within the group. Those were all few hundred bucks max withdrawal. I have a pending withdrawal of 2150 EUR now on a 46 EUR deposit on casinoplanet. Should i be worried? UKGC is not for me but genesis global losing their license from UKGC is a big deal.

I am reading more and more now online about them stalling for weeks or even months?? Surely even MGA doesn't accept this let alone UKGC?
 
So just as i finally hit a relatively big win i come across this. Yes they have low RTP but the few withdrawals i had were paid in 48 hours from different casino's within the group. Those were all few hundred bucks max withdrawal. I have a pending withdrawal of 2150 EUR now on a 46 EUR deposit on casinoplanet. Should i be worried? UKGC is not for me but genesis global losing their license from UKGC is a big deal.

I am reading more and more now online about them stalling for weeks or even months?? Surely even MGA doesn't accept this let alone UKGC?

Their uk licence is suspended . Most unlikely to get it back
 
So just as i finally hit a relatively big win i come across this. Yes they have low RTP but the few withdrawals i had were paid in 48 hours from different casino's within the group. Those were all few hundred bucks max withdrawal. I have a pending withdrawal of 2150 EUR now on a 46 EUR deposit on casinoplanet. Should i be worried? UKGC is not for me but genesis global losing their license from UKGC is a big deal.

I am reading more and more now online about them stalling for weeks or even months?? Surely even MGA doesn't accept this let alone UKGC?
You should get paid, the license suspension wasn't related to non payment or anything like that.
 
I won an IBAS dispute against these clowns and they never paid me the full amount. They owed me £230 but gave me £160. I contacted them but they ignored. I then contacted IBAS. They gave me some nonsense about how they would get back to me. That was in January this year lol. Never did get the rest of the money and doubt I ever will.

Seems casinos can ignore an IBAS ruling and IBAS do not really care.
 
Looks like they got their license back yesterday: **snip**

Wonder if we will find out the reason they got suspended in the first place?
Thats Nicola's new website BTW and shouldn't be linked as its an affiliate site, and more so is known for promoting rogue casinos.
@dunover
as an aside, gamcheck is being struck off as a company

You do not have permission to view link Log in or register now.


**snipped quoted link**
 
Last edited by a moderator:
Thats Nicola's new website BTW and shouldn't be linked as its an affiliate site, and more so is known for promoting rogue casinos.
@dunover
as an aside, gamcheck is being struck off as a company

You do not have permission to view link Log in or register now.
Sorry don’t want to start anything but she’s as dodgy as a Nigerian lottery win and should be avoided at all costs in any capacity.
 
Looks like they got their license back yesterday:
You do not have permission to view link Log in or register now.


Wonder if we will find out the reason they got suspended in the first place?
LOL..that's Genesis affiliates, not Genesis casinos but yes, they have been reinstated.
 
Shocking that they have been allowed back quite frankly. UKGC probably seeing so many operators leaving and bent over backwards on this occasion.
 

Users who are viewing this thread

Meister Ratings

Back
Top