I haven't been able to log into my FT account and have sent 9 emails, 24 hours of waiting, and still no response from Full Tilt except the following:
Hello xxxxxxx,
Thank you for your email.
We sincerely apologize for the delay and appreciate your patience. We are currently receiving a large number of emails and are responding to each one as quickly as possible.
We've forwarded your email to the correct department. A representative will respond to you shortly.
Thank you for your patience and if you have any other questions or concerns, please feel free to contact us.
Thank you for your understanding. If you have any questions, please let us know.
Regards,
Robert
Full Tilt Poker Support
Has anyone else had issues with their customer service? I think 24 hrs is way out of line to be waiting for a answer, specialty since they kept telling me they will contact me shortly (does shortly mean weeks from now?)
Hello xxxxxxx,
Thank you for your email.
We sincerely apologize for the delay and appreciate your patience. We are currently receiving a large number of emails and are responding to each one as quickly as possible.
We've forwarded your email to the correct department. A representative will respond to you shortly.
Thank you for your patience and if you have any other questions or concerns, please feel free to contact us.
Thank you for your understanding. If you have any questions, please let us know.
Regards,
Robert
Full Tilt Poker Support
Has anyone else had issues with their customer service? I think 24 hrs is way out of line to be waiting for a answer, specialty since they kept telling me they will contact me shortly (does shortly mean weeks from now?)