drewbuggsy
Dormant account
- Joined
- Jul 10, 2012
- Location
- Canada
Im not sure what to do here. Club world group keeps changing my allowed bet sizes and messing with my account.
The latest episode was at highnoon. I opened up an account and was playing there when I kept getting disconnected. I would reconnect then hurry back to my game (as I was winning and didn't want to interupt that). But then it would just say "administrator has disconnected you".
Finally, I came back and lost a bunch of hands in a row then noticed that my balance was REALLY, Really low. Lower than I thought it should be. So I went to the cashier and while I was playing they took $200 out of my account! I couldnt beleive it. That is really appalling to me. I want to play and not be messed with. They would not give me a reason at all.
Finally they told me I would be emailed and have this explained to me. I was never emailed or called or contacted in any way for days. I went back and went through the same process and again they told me that someone would email or call. Again this didn't happen. I just went back to ask again and it was as if I never was asking about this before. Only difference is that this time support first stated that I used the welcome bonus already. I proved to them that I did not. Then I told them I wanted my money put back into my account. Then they changed their story and said "you are not eligible for bonuses so it was taken from you". "even if we put it back and you continued winning you would not be allowed to cashout because your not eligible".
Well, I think this is ridiculous that they would give me a bonus of 150. Then when I am up hundreds of dollars they take all my money WHILE I
AM PLAYING! I have no trust for them and I also know they are lying because of simple math. The bonus was 150. They took out 200 first of all. Second of all they couldnt figure out their story to tell me why they kept interupting my game and taking my funds. Oddly (or not oddly at all) after the disconnections I could not win much at all and lost a lot of it also. I hate being interupted when I am playing. Even if it is not cheating it does change your fortune. If they did not screw around with me I may have kept winning. Thats not the main point though, that is just part of thier rudeness.
I am thinking this is rogue activity. I am warning all of you dealing with this is not worth it. Any suggestions would be welcome. thanks.
The latest episode was at highnoon. I opened up an account and was playing there when I kept getting disconnected. I would reconnect then hurry back to my game (as I was winning and didn't want to interupt that). But then it would just say "administrator has disconnected you".
Finally, I came back and lost a bunch of hands in a row then noticed that my balance was REALLY, Really low. Lower than I thought it should be. So I went to the cashier and while I was playing they took $200 out of my account! I couldnt beleive it. That is really appalling to me. I want to play and not be messed with. They would not give me a reason at all.
Finally they told me I would be emailed and have this explained to me. I was never emailed or called or contacted in any way for days. I went back and went through the same process and again they told me that someone would email or call. Again this didn't happen. I just went back to ask again and it was as if I never was asking about this before. Only difference is that this time support first stated that I used the welcome bonus already. I proved to them that I did not. Then I told them I wanted my money put back into my account. Then they changed their story and said "you are not eligible for bonuses so it was taken from you". "even if we put it back and you continued winning you would not be allowed to cashout because your not eligible".
Well, I think this is ridiculous that they would give me a bonus of 150. Then when I am up hundreds of dollars they take all my money WHILE I
AM PLAYING! I have no trust for them and I also know they are lying because of simple math. The bonus was 150. They took out 200 first of all. Second of all they couldnt figure out their story to tell me why they kept interupting my game and taking my funds. Oddly (or not oddly at all) after the disconnections I could not win much at all and lost a lot of it also. I hate being interupted when I am playing. Even if it is not cheating it does change your fortune. If they did not screw around with me I may have kept winning. Thats not the main point though, that is just part of thier rudeness.
I am thinking this is rogue activity. I am warning all of you dealing with this is not worth it. Any suggestions would be welcome. thanks.