catcat941 vs Casino Rewards

[catcat941]

casinorewards no reply look below ,bot again despite 7 emails ,17 min 1 in que

 

[LadyJelena]

You can message @Renee_RA , she's super responsive and helpful

 

[catcat941]

on top of that [not paying out to the same card used to deposit] i know not one person who actually won /cashout there (if u win u fall into long waiting until u play it down, and or u r part of a group ,and or u violated bonus rules and i can on and on ) , games which suspected as fixed there r the followings - french roulete gold , autorouleetes on the "live game" sections " european rouleteete gold ,

2 . they canceled on purpose the download versions of all brands , since .. there r games there where u can complete rollover if u take a promo with a better chance .

3. they r in the process of cancelling the the bonus as points , and are sticking the bonus every now and then , every 2nd ,3rd time and so on .

4. they r one of few companies which ,at least earlier , u would get promo email from netteler .

5. i recommend fellow players to not bet there .

6. if they were and mabi till now , very wealthy , why r they using tricks to do so much efforts to make it extremely difficult to players on their choosing get a fair chance to win and /or cashout ?

ponder the above , dear public .

7. Mr Renee -this is not a post for you . pls dont reply . it is for the public . thank you.

 

[maxd]

Hello,

We've known the Casino Rewards people for a good many years and in my experience they've always dealt with players fairly, largely thanks to @Renee_RA . Is there a problem you actually want solved or is your post simply to broadcast your grievances?

If the former then I'd be happy to help you get that resolved.

If the latter then I'm afraid I'll have to dig into this further because accusations like that against a respectable casino group can't just be posted in public without the other side of the story being investigated.

- Max

 

[catcat941]

thnx ur reply max . ofcourse many years , if u cant post thats fine ,up 2u , im not asking 4 any digging or formal complain. but i stand behind the accusations . when i posted that on trustpilot, ive seen low rating of them ,and serious complains/accusations from the public . and ,btw ,whats a player doing when hes sticked 10 box or 15 on a 100 depo - 25-24 pcnt of bonus bet falls into 2, 3 max bet no? so if they want they can cancel wins ,under the "max 25 pcnt of bonus while active " without them need do any digging to cancel winners accounts . i may try if times allow to track trust pilot complainers and refer them to you . thnx ,whishing u a fine week ahead .

 

[maxd]

Renee offers this response:

... on top of that i know not one person who actually won /cashout there (if u win u fall into long waiting until u play it down, and or u r part of a group ,and or u violated bonus rules and i can on and on ) , games which suspected as fixed there r the followings - french roulete gold , autorouleetes on the "live game" sections " european rouleteete gold ,

Renee says: If you're going to throw around accusations like this, please provide proof. Thanks.

2 . they canceled on purpose the download versions of all brands , since .. there r games there where u can complete rollover if u take a promo with a better chance .

Renee says: it was not our choice to decommission the download casinos. This was a microgaming decision and if it was our choice we would still have them.

3. they r in the process of cancelling the the bonus as points , and are sticking the bonus every now and then , every 2nd ,3rd time and so on .

Renee says: I dont even know what this means but it sounds like rubbish, just like the rest of the post.

4. they r one of few companies which ,at least earlier , u would get promo email from netteler .

Renee says: No idea what the player wants here, or why they mentioned it.

5. i recommend fellow players to not bet there .

Renee says: cool.

6. if they were and mabi till now , very wealthy , why r they using tricks to do so much efforts to make it extremely difficult to players on their choosing get a fair chance to win and /or cashout ?

Renee says: again, please provide proof. I can say fraudulent things about this player too but they are not substantiated without proof.

ponder the above , dear public .

7. Mr Renee -this is not a post for you . pls dont reply . it is for the public . thank you.

Renee says: of course i'm going to reply, and i'm not a Mr thanks. If you post rubbish like this in a public forum you can't expect the rep to just let it go. You posted in another thread which I asked for your details to help you and you didn't reply, so i think you are just here to complain. Provide your account number or buzz off. Thanks.

@catcat941 I'll add to that a couple warnings:

1. at this point I see you've posted at least three threads over the last few months wherein you have all manner of complaints about Casino Rewards including download games not being available, slow responses from Support, payment processing issues, etc. If their casinos bother you so much then you should go play somewhere else. What you can't do is bang on endlessly about how unhappy you are at those casinos: please see Forum Rules , item 1.11.
2. don't post multiple threads on our forums regarding the same basic issue -- your grumbles about Casino Rewards -- one thread will suffice. Threads merged.

Please comply, thank you for your cooperation.

- Max