Cancelling WD @ Club Gold

[michielm1]

Normally it's bye bye... well today it wasn't any different untill my very last spin.
the amount i withdrew before, which i cancelled was 142 euro (2 for the moneybookers wd fee)
i played 30 cent bets on Panther Moon. my balance was down to 54cent so 1 spin left...
i got the free spins feature. it re-triggered maybe 10 times.
800 x bet in feature, i thought worth to mention!

 

[Mouche12]

Awesome win michielm1!

 

[LaHutti]

Nice comeback ! Congrats.

 

[Blastin]

Sweet win! I always thought Club Gold were kind of an rogue casino but since they aren't on the list I guess I'll start playing there again I thought that because of all the emails I got from them, which looked kind of unprofessional.

gz again

 

[dunover]

Sweet win! I always thought Club Gold were kind of an rogue casino but since they aren't on the list I guess I'll start playing there again I thought that because of all the emails I got from them, which looked kind of unprofessional.

gz again

No, I think they tried for accreditation, an Italian-sounding rep who was on here a while back?? A free $20 chip offer as I remember, have a search for the 'club gold' thread and you'll find all you need to know.

 

[Jasminebed]

I've been a player there for about a year. Withdrawals are a little slower than some places (although my Sat cashout was paid today) usually 4 days. Had a large (for me anyway) win last fall of 11K, was subject to their withdrawals limits but received all my funds in a month, with the first installment in a week and weekly thereafter. I've been pretty loyal since then too!

It's important to always read the terms, especially since many offers preclude play on progressive, branded or premium games. They have truly excellent online support, they'll be glad to help you with any questions you have.

They've had some recent changes to their bonus offers, and there's now a daily bonus that allows play on all the slots, including the Marvel Jackpots and well as branded games such as Gladiator and Kong, and the dollarball progressives.

 

[PegeeSue]

I've been playing there for over a year also. I always play Panther Moon and find that when you do get the bonus round it will almost without a doubt retrigger once if not more. At least it has for me almost every time.

Nice win btw.

 

[asadzareef89]

Normally it's bye bye... well today it wasn't any different untill my very last spin.
the amount i withdrew before, which i cancelled was 142 euro (2 for the moneybookers wd fee)
i played 30 cent bets on Panther Moon. my balance was down to 54cent so 1 spin left...
i got the free spins feature. it re-triggered maybe 10 times.
800 x bet in feature, i thought worth to mention!

View attachment 38672
View attachment 38673

My partner used 2 play a lot there, made 9-10 deposits all over 100 n she never even got close to their wagering, got 10 free money won 250 and could only withdraw 50 so she never played there again.
Not a great fan of theirs bcuz of there terms and unimaginable WR

 

[Jasminebed]

They aren't offering very many of the huge bonuses with the huge wagering anymore. The regular VIP bonus is 77% with 20x D+B.

They still offer a lot of free chips, lately there has been a second chance freechip with 75x wagering after just about every deposit, and unlike some places, it's not only if you lose! Usually a 2x max cashout on those.

 

[Temperance Fox]

Just to be clear

No, I think they tried for accreditation, an Italian-sounding rep who was on here a while back?? A free $20 chip offer as I remember, have a search for the 'club gold' thread and you'll find all you need to know.

The Rep is not Italian, but from Malta,indipendent from UK since 1964 .

You do not have permission to view link Log in or register now.

Pls don't make this kind of confusion!!!

 

[Temperance Fox]

They aren't offering very many of the huge bonuses with the huge wagering anymore. The regular VIP bonus is 77% with 20x D+B.

They still offer a lot of free chips, lately there has been a second chance freechip with 75x wagering after just about every deposit, and unlike some places, it's not only if you lose! Usually a 2x max cashout on those.

Jasm, what are you saying?
Isn't a 50 x or 85 x a low amount?
Why do you defend them always, anyway?
Do the player know that WR aren't true? I mean, at least they don't maches with those on the site.The entitire web knows that the 100%, is much less!!!Just take a look around.
They use bonuses like mirrors.
We are also investigating about their meaning of progressives...Sorry, but I'll never give up and I'm at a good point.Happy to post here when all is over.

 

[asadzareef89]

They aren't offering very many of the huge bonuses with the huge wagering anymore. The regular VIP bonus is 77% with 20x D+B.

They still offer a lot of free chips, lately there has been a second chance freechip with 75x wagering after just about every deposit, and unlike some places, it's not only if you lose! Usually a 2x max cashout on those.

How on earth is 75x WR acceptable and on top 2x Max Cashout???

I don't find that acceptable, i mean omni gives a free chip every week of b/w 15-25 quid and wagering is just 10x with max cashout of 500-1000. Both of these casinos use Playtech?

Which one is acceptable??

I could never find even 50% acceptable when most casinos have 20-30x max wagering with no cashout limits

When the wagering is set so high and then on top a max cashout limit it usually means the casino don't want to pay out and rarely if someone can meet the WR the max they can get out is 2x for a free chip and 10x or 20x for a deposit bonus?

 

[Sovietsky]

How on earth is 75x WR acceptable and on top 2x Max Cashout???

I don't find that acceptable, i mean omni gives a free chip every week of b/w 15-25 quid and wagering is just 10x with max cashout of 500-1000. Both of these casinos use Playtech?

Which one is acceptable??

I could never find even 50% acceptable when most casinos have 20-30x max wagering with no cashout limits

When the wagering is set so high and then on top a max cashout limit it usually means the casino don't want to pay out and rarely if someone can meet the WR the max they can get out is 2x for a free chip and 10x or 20x for a deposit bonus?

I do play there myself and I do rarley take their free chips. 75x wr on a free chip is not good at all and sometimes they give you 5-10 free chips on 3 selected slots only.

When I have used their deposit bonus it has never been max cashout.

 

[asadzareef89]

WR should never be more than 20-30x

I do play there myself and I do rarley take their free chips. 75x wr on a free chip is not good at all and sometimes they give you 5-10 free chips on 3 selected slots only.

When I have used their deposit bonus it has never been max cashout.

The 10 pounds they give on 3 slots are on slots with max lines 5 or one line slots and max bet 30-50p, so how would one complete any WR on them or manage to even withdraw the max 50. I am not saying anyone else can't play there I'm saying I would never play there.

PS they use to have this 500% bonus offer with a deposit of 100 or more, it had wagering requirement of 100x. Don't know how much wagering it is now. I mean if I were to deposit 100 the WR would be something like this.
100+500=600
600x100=60000

Also any JP, movie themed games were not allowed and in Playtech I only play Marvel Slots

 

[maphesto]

The Rep is not Italian, but from Malta,indipendent from UK since 1964 .

You do not have permission to view link Log in or register now.

Pls don't make this kind of confusion!!!

The rep, Dino CGC, has this written in profile:

About you:An Italian raised amongst the "All Blacks". nuff said?

Even if he's from Malta it's definately Italian-sounding together with his name exactly as Dunover wrote. Just to be clear!

 

[Jasminebed]

There's no max cashout on my deposit and bonus, and there's no max bet limitations on slot play beyond what's in the software.

I haven't read SUB terms lately, but they used to have a 10x deposit cashout limitation on first deposit in you deposited less than $250. To be honest, it kept me from joining for quite a while, and I've mentioned it more than once. Don't know if that term is still there.

I'm in the don't complain about free chips camp myself, and I enjoy the extra playtime. Can't usually bother with the $10 one on three games though as the bet allowed is so low. I've cashed out on a few.

Club Gold's bonuses are not cashable either.

And for what it's worth, when I won 11K, it was on a 400% bonus with 85x wagering. I was partly inspired to take it after Chopley took a huge bonus at Rival for playtime mostly, and some of the discussion of the EV of such a bonus.

If asked, I always recommend Bet365 for a Playtech Casino. I encountered tech issues I was unable to resolve, which is why I tried Club Gold.

My experiences have largely been good with them. Twice I've had a payment one day late, and I've had quite a number over the past year. But I have read of longer delays, I think while gameplay was checked perhaps. I'm not always paid by my preferred method, which is in their terms, as it is at many places.

I truly do find their support team top notch, and they are there 24/7. Playing from my time zone, I don't get that everywhere.

 

[Dino G]

Hello everyone,

I would be more than happy to provide assistance, or clarify, to any member with regards to our bonuses, withdrawals etc. Over the last six months we have gone to great extent in changing/simplifying our bonus structure based on the feedback we have received here and on other forums. This has reduced the necessity for game-log checks and consequently improved our processing times.
Please feel free to PM me with any question you might have and I will be more than happy to address it.
Best regards
Dino G

 

[aceking123]

Hello everyone,

I would be more than happy to provide assistance, or clarify, to any member with regards to our bonuses, withdrawals etc. Over the last six months we have gone to great extent in changing/simplifying our bonus structure based on the feedback we have received here and on other forums. This has reduced the necessity for game-log checks and consequently improved our processing times.
Please feel free to PM me with any question you might have and I will be more than happy to address it.
Best regards
Dino G

hi dino heres a question for you can you clarify withdrawal times into a neteller account uk player ? ? ? ? as it seems your cs cant only skip through it )

 

[Dino G]

hi dino heres a question for you can you clarify withdrawal times into a neteller account uk player ? ? ? ? as it seems your cs cant only skip through it )

Hi mrjones,
Thank you for your question.
With regards to the Neteller withdrawals, but also withdrawals in general, we make no distinction or prioritize countries. From the moment we process the Neteler withdrawal request, it should take a few minutes to hit the player's account.
Now, from the moment the player makes the withdrawal from his/her casino account we process it within 48-96 hours from the moment of the request (excluding weekends). The first 24/48hours are dedicated to Player Verification (in the instance that this has not already occured), Quick game log checks and security checks.
However we are now starting to gradually process ewallet withdrawals over the weekends as these methods are not restricted by the regular banking system.
I hope this answers your question mrjones, however I would be happy to analyze further in the instance that it doesn't.
Best regards
Dino G

 

[aceking123]

Hi mrjones,
Thank you for your question.
With regards to the Neteller withdrawals, but also withdrawals in general, we make no distinction or prioritize countries. From the moment we process the Neteler withdrawal request, it should take a few minutes to hit the player's account.
Now, from the moment the player makes the withdrawal from his/her casino account we process it within 48-96 hours from the moment of the request (excluding weekends). The first 24/48hours are dedicated to Player Verification (in the instance that this has not already occured), Quick game log checks and security checks.
However we are now starting to gradually process ewallet withdrawals over the weekends as these methods are not restricted by the regular banking system.
I hope this answers your question mrjones, however I would be happy to analyze further in the instance that it doesn't.
Best regards
Dino G

hi thanks dino it seems as the thanks button has gone , so even if the account in verified it will be still upto 96 hours then ?

 

[Dino G]

hi thanks dino it seems as the thanks button has gone , so even if the account in verified it will be still upto 96 hours then ?

Hi again mrjones,
By rule, the time frame for now should always be considered at a maximum of 96 hours. In reality 90% of our ewallet withdrawals are processed within 48/72 hours. Our goal of course, is to improve it further in the next few months.
Best regards,
Dino G

 

[aceking123]

Hi again mrjones,
By rule, the time frame for now should always be considered at a maximum of 96 hours. In reality 90% of our ewallet withdrawals are processed within 48/72 hours. Our goal of course, is to improve it further in the next few months.
Best regards,
Dino G

hi dino many thanks for clearing this up )

 

[Sovietsky]

Hello everyone,

I would be more than happy to provide assistance, or clarify, to any member with regards to our bonuses, withdrawals etc. Over the last six months we have gone to great extent in changing/simplifying our bonus structure based on the feedback we have received here and on other forums. This has reduced the necessity for game-log checks and consequently improved our processing times.
Please feel free to PM me with any question you might have and I will be more than happy to address it.
Best regards
Dino G

Some free chips (quiz) can only be played at 3 slots and those slots are 5,3 or 1 line(s) and the wagering is 75 times max cashout 50.
The chance of getting a decent win and to clear the wagering is very slim at best.

I get free chips from other playtech casinos with 30wagering no max cashout and I can play on all slots inc jackpots. Any reasons why I should continue play at your casino?

 

[Temperance Fox]

You all know I have made a PAB and lost with CGC, but in these two months, my frends and I ,have founded many proofs, so I really think this iussue doesn't stop here.
But this doesn't mean I've always to attack them,
Let's be objective.
I've been playing for a long time at Playtech casinos and I really never found one who gives you free chips with lower WR, unlimited games (JP ???, a dream) and unlimited max cash out.
Too much is too much

 

[Dino G]

Some free chips (quiz) can only be played at 3 slots and those slots are 5,3 or 1 line(s) and the wagering is 75 times max cashout 50.
The chance of getting a decent win and to clear the wagering is very slim at best.

I get free chips from other playtech casinos with 30wagering no max cashout and I can play on all slots inc jackpots. Any reasons why I should continue play at your casino?

Hi Sovietsky.
Thank you for your question.
Indeed from time to time we offer a variety of free chips and in some instances, related to a quick and easy quiz. It is purely for the entertainment of the player and either to promote events, certain games or to create awareness of certain features/improvements. We do this quite often therefore in some instances we need to apply some restrictions. No commitment is required (deposit) from the player except maybe some of his /her time. In short we like to have players receive a free chance in having fun in our lobby. Now if by doing so, they also win something, then its all for the better and we have one more happy member.
That said, you are right, there are many other casinos out there and I am not here to say which is better. What I can tell you is that we strive for the best customer service and that every day we are constantly trying to improve.
Best regards
Dino G

 

[Sovietsky]

You all know I have made a PAB and lost with CGC, but in these two months, my frends and I ,have founded many proofs, so I really think this iussue doesn't stop here.
But this doesn't mean I've always to attack them,
Let's be objective.
I've been playing for a long time at Playtech casinos and I really never found one who gives you free chips with lower WR, unlimited games (JP ???, a dream) and unlimited max cash out.
Too much is too much

I recently got a mail from williamhill they gave me 12€ with no wagering. I asked support what kind of games can I play? They said whatever games you want, I asked about jackpot games they said you can play them also. If they let you play jackpotgames then there should not be any max cashout.

 

[asadzareef89]

changing my mind about Club Gold Casino

Hi Sovietsky.
Thank you for your question.
Indeed from time to time we offer a variety of free chips and in some instances, related to a quick and easy quiz. It is purely for the entertainment of the player and either to promote events, certain games or to create awareness of certain features/improvements. We do this quite often therefore in some instances we need to apply some restrictions. No commitment is required (deposit) from the player except maybe some of his /her time. In short we like to have players receive a free chance in having fun in our lobby. Now if by doing so, they also win something, then its all for the better and we have one more happy member.
That said, you are right, there are many other casinos out there and I am not here to say which is better. What I can tell you is that we strive for the best customer service and that every day we are constantly trying to improve.
Best regards
Dino G

Well Dino G I tried the casino even though I wasn't so sure but was surprise at the WR which was only 16x D+B on my 3rd deposit, Big improvement there now just going to find out Withdrawal processing times.

But 1 thing you beat against all other casinos is ur customer service team is the best, very friendly and helpful

You should give them a bonus as they deserve it

 

[Dino G]

Congratulations!

Well Dino G I tried the casino even though I wasn't so sure but was surprise at the WR which was only 16x D+B on my 3rd deposit, Big improvement there now just going to find out Withdrawal processing times.

But 1 thing you beat against all other casinos is ur customer service team is the best, very friendly and helpful

You should give them a bonus as they deserve it

Hi asadzareef89,
Congratulations on your win!
I believe you have already spoken to one of my staff members today regarding your withdrawal. I am also happily aware that the funds have already been sent from our side.
I would also like to take this opportunity to thank you and the other members here for your great comments and constructive feedback.
Best regards
Dino G
Club Gold Casino

 

[asadzareef89]

Hi asadzareef89,
Congratulations on your win!
I believe you have already spoken to one of my staff members today regarding your withdrawal. I am also happily aware that the funds have already been sent from our side.
I would also like to take this opportunity to thank you and the other members here for your great comments and constructive feedback.
Best regards
Dino G
Club Gold Casino

Yes it has been approved and it was within 6 hours of my account verification so that was great as well

Thanks