Bonus change at Rival casinos concerning videopoker/multi-videopoker.
Rival bonuses has generally always been very user friendly. When claiming a bonus you see a list of disallowed games. Until now multi-video poker and video-poker(implicit single line) has been two different categories. Many bonuses had often video-poker listed as disallowed, but somtimes they did not also list multi-video poker. So I have often cleared bonuses playing multi-video poker while video-poker(implicit single line) was disallowed. The software also did indeed count the multi-video poker as wagering and I never had a problem until now.
Some days ago I claimed another bonus where multi-video poker was not listed. As I played I noticed the wager did not count towards clearing the bonus (I asked live-chat). I managed to hit a few good hands (4 dueces, pat wild RF) and I then cleared the wagering on slots where I also was lucky. My 30$ deposit was turned into 580$ and I requested withdrawal.
I did receive my money but I also got a mail that I had been playing disallowed games and next time all 'winnings will be void'. The casino was SlotOCash (the only Rival I play at) and I am very pleased with the casino. They did pay even though I played disallowed games and they were kind to remind me not to do it again. We all know most other casino would not be so generous. (Of course I do still not think I did play any disallowed game since multi-video was not listed.)
I am not sure it is the same at other Rival casino, but I think it is. The software seems to handle both the bonus-text and the wagering requirements.
So it seems they have changed the wording of disallowed games and are now treating video-poker and multi-videopoker as one category. It is more clear this way ofcourse, but players should be aware of this. I have mailed them back and told them I think they should make this more clear since other players might get caught at this since the T&C has not changed reflecting this. They have not replied yet. But now you know this also.
Rival bonuses has generally always been very user friendly. When claiming a bonus you see a list of disallowed games. Until now multi-video poker and video-poker(implicit single line) has been two different categories. Many bonuses had often video-poker listed as disallowed, but somtimes they did not also list multi-video poker. So I have often cleared bonuses playing multi-video poker while video-poker(implicit single line) was disallowed. The software also did indeed count the multi-video poker as wagering and I never had a problem until now.
Some days ago I claimed another bonus where multi-video poker was not listed. As I played I noticed the wager did not count towards clearing the bonus (I asked live-chat). I managed to hit a few good hands (4 dueces, pat wild RF) and I then cleared the wagering on slots where I also was lucky. My 30$ deposit was turned into 580$ and I requested withdrawal.
I did receive my money but I also got a mail that I had been playing disallowed games and next time all 'winnings will be void'. The casino was SlotOCash (the only Rival I play at) and I am very pleased with the casino. They did pay even though I played disallowed games and they were kind to remind me not to do it again. We all know most other casino would not be so generous. (Of course I do still not think I did play any disallowed game since multi-video was not listed.)
I am not sure it is the same at other Rival casino, but I think it is. The software seems to handle both the bonus-text and the wagering requirements.
So it seems they have changed the wording of disallowed games and are now treating video-poker and multi-videopoker as one category. It is more clear this way ofcourse, but players should be aware of this. I have mailed them back and told them I think they should make this more clear since other players might get caught at this since the T&C has not changed reflecting this. They have not replied yet. But now you know this also.
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