Karina1995
Dormant account
- Joined
- Feb 20, 2014
- Location
- Krasnodar
Hello , I play casino Betway 1.5 years.
Previously, it was good, I added free handed back via chat to my currency Rubbles . The average rate was 9-12 ruble per spin .
Now strange things happen and I see a big casino greed . First I lost to this casino 75 000 rubles. And only 2 times won a total sum of 14 000 rubles . And this year, 1.5 per game!
The last six months I do not added via online chat or free bonuses back , but once a month on average come back for free by e-mail , but they are not intended for ruble accounts. Because the size of a coin for 1 spin is always 0.10 rubles is 0 .0006 dollars. Agree it's not fair when you know that $ 1 = 36 rubles. And I used to always get back to the size of a coin 9-12 rubles, which is an average of 0.25-0.30 in other currencies.
There were so many attempts appeals to online chat and explain the problem, but has never successfully my dialogue with casino Betwa not ended . 2 months ago they confirmed that indeed free spins are added is not correct and they are not suitable for the ruble currency and promised to send a complaint to the promo department , sent from mailing emails with free spins , but as time passed and nothing was solved ! Free Spins are sent not just for my currency.
I am very concerned about data casino and I think that happens here money laundering and no loyalty whatsoever! Every once in response to requests and evidence , I get failures !
Please help solve this problem, then it's not very fair to me . My casino account Betway : Nerses1961 . Thank you for your understanding . And sorry for my English, I use a translator .
Previously, it was good, I added free handed back via chat to my currency Rubbles . The average rate was 9-12 ruble per spin .
Now strange things happen and I see a big casino greed . First I lost to this casino 75 000 rubles. And only 2 times won a total sum of 14 000 rubles . And this year, 1.5 per game!
The last six months I do not added via online chat or free bonuses back , but once a month on average come back for free by e-mail , but they are not intended for ruble accounts. Because the size of a coin for 1 spin is always 0.10 rubles is 0 .0006 dollars. Agree it's not fair when you know that $ 1 = 36 rubles. And I used to always get back to the size of a coin 9-12 rubles, which is an average of 0.25-0.30 in other currencies.
There were so many attempts appeals to online chat and explain the problem, but has never successfully my dialogue with casino Betwa not ended . 2 months ago they confirmed that indeed free spins are added is not correct and they are not suitable for the ruble currency and promised to send a complaint to the promo department , sent from mailing emails with free spins , but as time passed and nothing was solved ! Free Spins are sent not just for my currency.
I am very concerned about data casino and I think that happens here money laundering and no loyalty whatsoever! Every once in response to requests and evidence , I get failures !
Please help solve this problem, then it's not very fair to me . My casino account Betway : Nerses1961 . Thank you for your understanding . And sorry for my English, I use a translator .
