Betsafe "The seven deadly sins" misleading promotion (part II)

[Offshore]

This promotion continues to be a mess... Now they have "Ultimate Work Station Tournament" in Casino Red (you can see "Casino Tournaments" page only if you are logged in). According to TC's, "the winner of the tournament is the player with the best overall net win for the duration of the tournament on the specified game (€2 per bet minimum)". But the leaderboard shows total game rounds instead. These guys can do what they want, they are accredited after all. And yes, it's the most sinful promo ever...

 

[Nifty29]

This promotion continues to be a mess... Now they have "Ultimate Work Station Tournament" in Casino Red (you can see "Casino Tournaments" page only if you are logged in). According to TC's, "the winner of the tournament is the player with the best overall net win for the duration of the tournament on the specified game (€2 per bet minimum)". But the leaderboard shows total game rounds instead. These guys can do what they want, they are accredited after all. And yes, it's the most sinful promo ever...

"These guys can do what they want, they are accredited after all"

What is THAT supposed to mean?

Pretty disgraceful considering you've pretty much just used CM's free PAB service and that's all in 6 years

 

[Nate]

I would recommend that you PM the rep if you have any issues:

You can reach him here:

https://www.casinomeister.com/forums/members/

Nate

 

[Offshore]

"These guys can do what they want, they are accredited after all"

What is THAT supposed to mean?

THAT is supposed to mean the following: Betsafe puts this promo as their "BIGGEST, MOST BADASS (AND MOST SINFUL!) PROMO EVER", but actually it runs ... hmmm ... not very smoothly, to say the least. I think that such discrepancies between TC's and reality are simply not acceptable for an accredited casino, but it looks like that they don't share this opinion. BTW, it's not some pocket change at stake in this tournament. Hope that I satisfied your curiosity.

Pretty disgraceful considering you've pretty much just used CM's free PAB service and that's all in 6 years

What is "disgaraceful" in my post? And what do you mean by "you've pretty much just used CM's free PAB service"? I used PAB service just 2 times in 6 years as you can see, it's once in 3 years - nothing to do with "pretty much" IMHO. And what does this fact have to do with my post at all? If I had 100500 posts in 6 years and never used PAB service, you would say "what a great post"? Sorry, but it looks like that you just wanted to act as a smartass...

I would recommend that you PM the rep if you have any issues

I told about this issue to Betsafe support 30 minutes after the tournament started, but obviously all they could do was to forward the info to the casino department. Over 15 hours have passed from that moment, but nothing changed.

 

[Nifty29]

THAT is supposed to mean the following: Betsafe puts this promo as their "BIGGEST, MOST BADASS (AND MOST SINFUL!) PROMO EVER", but actually it runs ... hmmm ... not very smoothly, to say the least. I think that such discrepancies between TC's and reality are simply not acceptable for an accredited casino, but it looks like that they don't share this opinion. BTW, it's not some pocket change at stake in this tournament. Hope that I satisfied your curiosity.


What is "disgaraceful" in my post? And what do you mean by "you've pretty much just used CM's free PAB service"? I used PAB service just 2 times in 6 years as you can see, it's once in 3 years - nothing to do with "pretty much" IMHO. And what does this fact have to do with my post at all? If I had 100500 posts in 6 years and never used PAB service, you would say "what a great post"? Sorry, but it looks like that you just wanted to act as a smartass...



I told about this issue to Betsafe support 30 minutes after the tournament started, but obviously all they could do was to forward the info to the casino department. Over 15 hours have passed from that moment, but nothing changed.

My POINT is that it is pretty damn inappropriate i.e. disgraceful, to say that Accredited Casinos can "do whatever they want" because they are Accredited.....which is utter bullshite....and you KNOW it.

In saying what you said, you're dissing Bryan and CM as a whole....and just because you're ANNOYED about a promotion that you were not forced to take. It's childish.

It's even MORE inappropriate given you have availed yourself of the FREE PAB service offered by CM. It's really classy to use CM services and then spit in their face the minute you get a bee in your bonnet about something. Nice

If it were my site, I would show you the door.

 

[Cleveland]

My POINT is that it is pretty damn inappropriate i.e. disgraceful, to say that Accredited Casinos can "do whatever they want" because they are Accredited.....which is utter bullshite....and you KNOW it.

In saying what you said, you're dissing Bryan and CM as a whole....and just because you're ANNOYED about a promotion that you were not forced to take. It's childish.

It's even MORE inappropriate given you have availed yourself of the FREE PAB service offered by CM. It's really classy to use CM services and then spit in their face the minute you get a bee in your bonnet about something. Nice

If it were my site, I would show you the door.

You people from other countries always have such colorful language. I'm still waiting to use "taking a piss" in my everyday lingo. It's hard enough trying to fit that in, I don't think I would ever work "bee in your bonnet," into any conversation.

Good day <---

 

[randomiam]

let down

i got the email i waited im expecting something big but nope overhyped crap witch is sad as i like there casino always done well there and get paid to my moneybookers really quick but yeh better worded and better offers need to come up its the only place i play my net ent games in conclusion i rant to much

 

[Offshore]

My POINT is that it is pretty damn inappropriate i.e. disgraceful, to say that Accredited Casinos can "do whatever they want" because they are Accredited.....which is utter bullshite....and you KNOW it.

Where did I say the bold part? I never told about ALL accredited casinos, just about the ONE whose name is in the topic's title.

In saying what you said, you're dissing Bryan and CM as a whole....and just because you're ANNOYED about a promotion that you were not forced to take. It's childish.

It's JUST your private opinion, keep it for yourself. I never wrote a word about Bryan and CM as a whole and didn't want to diss anyone. I just wrote about the situation that is inappropriate IMO, especially for an accredited casino. It's like to announce in the middle of a football match that the winner will be detertmined not by the number of goals scored, but by number of corners or successful passes instead. That's how I see the situation with this tournament. Probably you made your childish assumptions because I mentioned in my post that the casino in question is accredited. Unfortunately I'm unable to edit first post in the thread to calm you down.

If it were my site, I would show you the door.

If a grandmother had a dick, she would be a grandfather. Just a reply to your smartass comment.

 

[The Dude]

This promotion continues to be a mess... Now they have "Ultimate Work Station Tournament" in Casino Red (you can see "Casino Tournaments" page only if you are logged in). According to TC's, "the winner of the tournament is the player with the best overall net win for the duration of the tournament on the specified game (€2 per bet minimum)". But the leaderboard shows total game rounds instead. These guys can do what they want, they are accredited after all. And yes, it's the most sinful promo ever...

As a seasoned member here, I would appreciate it if you'd follow our policies of contacting casino reps when posting complaints. Hove you PMd the casino rep? No one can fix anything if they aren't aware that something is messed up. Also please refrain from aggressive language. Thank you.

 

[MillyOfLeValley]

You people from other countries always have such colorful language. I'm still waiting to use "taking a piss" in my everyday lingo. It's hard enough trying to fit that in, I don't think I would ever work "bee in your bonnet," into any conversation.

Good day <---

LOL Nice one

 

[Offshore]

As a seasoned member here, I would appreciate it if you'd follow our policies of contacting casino reps when posting complaints. Hove you PMd the casino rep? No one can fix anything if they aren't aware that something is messed up. Also please refrain from aggressive language. Thank you.

As I wrote in my second post in this thread in reply to Nate, "I told about this issue to Betsafe support 30 minutes after the tournament started, but obviously all they could do was to forward the info to the casino department". As of now, 20 hours have passed from that moment, but nothing changed: TC's are the same, but tournament continues and the leaderboard is still counting total game rounds.

So I decided not to PM casino rep, because the relevant department should have received the info about this issue. BTW, casino's rep CasinoEuro is listed in "Managers of Accredited Casinos' Affiliate Programs" category, so I thought that he works only with the issues related to affiliate programs.

In the end, Bryan, I really hope that you have been never insulted by the first post in this thread.

 

[Tirilej]

So I decided not to PM casino rep, because the relevant department should have received the info about this issue. BTW, casino's rep CasinoEuro is listed in "Managers of Accredited Casinos' Affiliate Programs" category, so I thought that he works only with the issues related to affiliate programs.

So the only reason you started this thread must have been to complain about how they messed up, but not to get it resolved?
You can't have expected that Bryan would solve it because the casino is accredited.
Sorry, but this is actually how it sounds. Send the rep a pm so he see the thread at least. He will probably not be in until tomorrow but it's the right thing to do.

 

[homerbert]

If it were my site, I would show you the door.

But its not your site, and you cant write things like that. For me its too ****ing bad. You should respect every member here, except fraudsters and spammers. Something like:
If it were my site, i would ban your for the ages for such thing. Nothing personal mate, do not do such posts, you cant decide who can stay here, who cant.
P.S. op show us the casino mistake, and we blame him... What wrong with you guys? And ladies ( with respect to Tirilej obv).

 

[Offshore]

So the only reason you started this thread must have been to complain about how they messed up, but not to get it resolved? You can't have expected that Bryan would solve it because the casino is accredited.

Sorry, but this section of the forum is called "Casino Complaints - Non-Bonus Issues", so what else am I expected to do here? Of course, Bryan will not solve this issue, and he obviously should not do it, because it's casino's problem. They've been informed about it ASAP as I wrote before, but nothing changed as of now. Probably they realized what a mess did they create with this tournament and now trying to find a way to resolve it. But if so, why didn't they stop the tournament? That's the way how their "biggest promo ever" is organized...

I encountered a thread from several days ago about this "The seven deadly sins" promotion and realized that I'm not the only one who found it misleading.

 

[The Dude]

Sorry, but this section of the forum is called "Casino Complaints - Non-Bonus Issues", so what else am I expected to do here? Of course, Bryan will not solve this issue, and he obviously should not do it, because it's casino's problem. They've been informed about it ASAP as I wrote before, but nothing changed as of now. Probably they realized what a mess did they create with this tournament and now trying to find a way to resolve it. But if so, why didn't they stop the tournament? That's the way how their "biggest promo ever" is organized...

I encountered a thread from several days ago about this "The seven deadly sins" promotion and realized that I'm not the only one who found it misleading.

The casino reps need to know if something is effed up. CasinoEuro may be the affiliate manager, but in many cases they are the ones that oversee promotions and other player incentives. And if can't fix it, he'd know who to contact. Small problems can snowball into massive cock-ups; look what happened to Betfair as an example.

 

[Offshore]

PM sent, let's wait and see.

 

[Betsson-Group]

Hello Casino Meisters,

Unfortunately as stated in this forum, the Ultimate Workstation Tournament should have been according to number of Game Rounds and not Net Win. We have taken corrective action and amended the Terms & Conditions accordingly in the early stages of the tournament which is due to keep running until the 27th November. In the meantime, we have credited 50 Free Spins on Twin Spin to the players who would have qualified to the tournament with the previous version of Terms & Conditions to help them improve the number of game rounds. For any other issues, please contact Customer Support and we are very sorry for any inconvenience caused.

Best Regards,
Patryk Klimer
Team Manager Casino Affiliation