Your Input Please Betsafe Play issues

[dunover]

I have been playing for a couple of hours, no problem. Then MG Quickfire games won't even do the first spin, WMS will let me have two:

These are the constant errors, the site is unplayable all of a sudden, as if a switch has been flicked:

Anybody Else?

 

[PaaskeDenmark]

Did you try livechat?

I never normally experience any errors with these slots.

But seem to always get timed out on those exclusive jackpot games they have.

 

[asghan]

Had the same error at diffrent casino few days ago. Just waited few hours and it came back to normal.

 

[dunover]

Just to test I loaded up a Netbent game and can't even do the first spin. This is ridiculous, my money stuck there and no games can be played.

 

[asghan]

Betsafe? Same thing at luckydino. Maybe it's global?

 

[The Viking]

Did a little test for you, same prob here looks like the netent games load but once you press spin they are not avalible ?

 

[Slotaholic]

I noticed the problem about 2 hours ago, and i told their support that they have some problems with the games,
first they said that everything was working for them but after a minute or 2 they also noticed the problems so they are working on it.

 

[lausitzer28]

i don´t like to play at Betsafe because the whole website has an overload of flash animations. you need a fast internet connection and a very modern pc. sometime i go the the internet cafe because of that reason, there they have a 16k or higher connection

 

[dunover]

I managed to get the Raping Rhino going just now. Seemed OK at second reload.

There is a SERIOUS RG issue on Betfair though - After a w/d of 800 Euros Saturday (got paid today not a problem there) I set my monthly deposit limit Saturday to e50, which is supposed to start immediately. Today I was able to deposit 200 euros DESPITE my account clearly showing a monthly deposit limit of 50 was set.
I am NOT bitching because I spent the lolly (it was from my winnings mostly) but Betsafe need to be aware that something is either up with their RG system, or my account. NOT GOOD!

 

[The Viking]

I managed to get the Raping Rhino going just now. Seemed OK at second reload.

There is a SERIOUS RG issue on Betfair though - but Betsafe need to be aware that something is either up with their RG system, or my account. NOT GOOD!

Betfair or Betsafe or both

 

[Blathaon]

I managed to get the Raping Rhino going just now. Seemed OK at second reload.

There is a SERIOUS RG issue on Betfair though - After a w/d of 800 Euros Saturday (got paid today not a problem there) I set my monthly deposit limit Saturday to e50, which is supposed to start immediately. Today I was able to deposit 200 euros DESPITE my account clearly showing a monthly deposit limit of 50 was set.
I am NOT bitching because I spent the lolly (it was from my winnings mostly) but Betsafe need to be aware that something is either up with their RG system, or my account. NOT GOOD!

There was recently another thread about this https://www.casinomeister.com/forums/threads/withdrawals-and-currency-conversion-fees.63078/. So it seems that it's working as intended.


Here from Betsafe:

How does Budget Limiting work?
The budget limiting tool is calculated on the net amount in your account. For example, if you set a 500 Euro limit and withdraw 2500 Euro, then you will be able to deposit 3000 Euros in total.
This means that the deposit limit protects you from spending beyond your set limit exclusive of any winnings.
Please note that if you set yourself a weekly limit for example on Tuesday 14th 2pm any withdrawals and winnings made in the previous 7 days will count towards your net deposit of the following.
For example, if you select a €20 daily limit (24 hours), any winnings or withdrawals from the previous day (24 hours) will be added to the daily limit

So all it seems to do is protect you from losing more than your monthly limit. say you set a limit of 100€ monthly but you win on your 100€ and let's say you now have 1000€ and withdraw, you can still deposit again during that month and lose the 1000€. At least this is how i understand it.

 

[spintee]

These slow issues seem to bouncing from casino to casino, It was betat a few days ago, ips sites a few days b4, U no they give you the normally rubbish about delete shit and stuff. well betat said there working on it alow the chat host not no nothing, But when a few people said on here thats when they said we fixing it, Wel at least they did recolonise something,
I have had enough now wit bloddy ch telling me its nothing to do with them it must be my side so delete cookies ect, Makes me laught as other sites work sweet and when try another pc or lappy problem still there, Had it up to the ceiling now with bloody idiots on chat,
Even the good old sites dont want to no

 

[dunover]

Betfair or Betsafe or both

Sh*t sh*t sh*t!!!

SORRY - the RG issue was with BETSAFE not Betfair with whom I don't have an account anyway.
Apologies, it's bet-this bet-that etc....

 

[dunover]

There was recently another thread about this https://www.casinomeister.com/forums/threads/withdrawals-and-currency-conversion-fees.63078/. So it seems that it's working as intended.


Here from Betsafe:



So all it seems to do is protect you from losing more than your monthly limit. say you set a limit of 100€ monthly but you win on your 100€ and let's say you now have 1000€ and withdraw, you can still deposit again during that month and lose the 1000€. At least this is how i understand it.

Yes, this appears to be what happened - I was allowed to play back my 150e profit plus 50 limit. That is completely wrong because I set a deposit limit NOT a 'loss limit' which is what you describe.

 

[dunover]

Here is the situation RE Batsafe RG:

As you can see below I did set a DEPOSIT limit of e50 per month Saturday. Blaothon is correct but this is NOT how a deposit limit works, Betsafe have a LOSS LIMIT (or in their words a 'budgeting limit') masquerading as a deposit limit, and this needs reviewing urgently. The description 'deposit limit' is totally wrong. A deposit limit is exactly that; a means of measuring how much you load up from your payment option irrespective of how much you withdraw. A loss limit is a calculation of deposits against withdrawals.
I have reported this to their rep and CM, as it shouldn't be permitted under RG stipulations at an accredited site.