- Joined
- Jan 8, 2019
- Location
- Essex
Hi all,
I'm new to Casinomeister, only joined yesterday, so sorry to ask for help so quick but Ive tried all else and would love some guidance.
I deposited with Sloty on Friday via Trustly and then went to withdraw and since Sunday have had a nightmare with their service and verification and they have now asked me to request the withdraw to my debit card.
They said it's because my original deposit when I registered was by debit card so until I withdraw to this method they cannot approve a Trustly withdrawal. Taken me from Sunday until today to get this resolutiution but i still feel I should be able to withdraw to Trustly as that was my deposit method.
Does anybody know if this is normal?
Thanks in advance.......
I'm new to Casinomeister, only joined yesterday, so sorry to ask for help so quick but Ive tried all else and would love some guidance.
I deposited with Sloty on Friday via Trustly and then went to withdraw and since Sunday have had a nightmare with their service and verification and they have now asked me to request the withdraw to my debit card.
They said it's because my original deposit when I registered was by debit card so until I withdraw to this method they cannot approve a Trustly withdrawal. Taken me from Sunday until today to get this resolutiution but i still feel I should be able to withdraw to Trustly as that was my deposit method.
Does anybody know if this is normal?
Thanks in advance.......