- Joined
- Jul 16, 2010
- Location
- portugal
i have an account in prime casino
i was with no deposites there
today i made one by the 1st time, because some people told me good about them
deposit only $30 by credit card, and, in the message of the sucefull deposit, it appeared me that in the statement of the card this transaction will show as "THE PALACE GROUP", so i ask the if they was of the same group of palace, they told no, here is a copy of the conversation.
Our support team will be with you shortly. You are currently number 1 in the queue. We estimate that you will be answered within 10 seconds.
You are now chatting with 'Sam'
Sam: Hi there bruno
Sam: My name is Sam
Sam: How may I assist you today?
bruno: hi i would like to know if you have some promotion for my next deposite
bruno: account is *snip*
Sam: Yes we can offer you bonuses on your first 3 deposits at the casino of 100% each
bruno: i haveto post some code? how many deposites i have made here?
Sam: The bonuses works as follows:
Sam: You have not made any deposits at the casino
bruno: so i have 100% bonus on my 1st 3 deposites, without have to put any code
Sam: Once you have made your deposit/s you will need to contact us to have the bonus credited
bruno: the WR of the bonus are?
Sam: - 1st deposit you will receive 50.00 bonus
Sam: - 2nd deposit you will receive 100.00
bruno: $50 or up to $50?»
Sam: - 3rd deposit you will receive 150.00
Sam: Yes if you deposit for 50.
Sam: you will receive a 50.00 bonus
bruno: so deposit is made not for $50 but $30
Sam: Should you deposit for 30.00 you will receive 30.00
bruno: so the deposit is made
Sam: Have you made your deposit?
bruno: yes
bruno: just now
Sam: One moment please
bruno: ok
Sam: Thank you for waiting
bruno: in the deposit it appeared me that the name will be THEPALACEGROUP
bruno: is prime casino part of the palace group of casinos?
Sam: You will be pleased to know that I have credited your casino account with 30.00 bonus
Sam: Not at all
Sam: It could be that we using the same billing descriptor as them
bruno: the palace group? but, if you are not part of the same group you use the same name?
bruno: in case of winnings, how many time takes to get my winnings to a neteller account?
Sam: We are not part of the same group however we do use the same processor as they do
Sam: It normally takes 24 to 48 hours for your funds to go to your NETeller account
bruno: ok, thank you
and they have a slot with 25 paylines named "the palace group"
now my question is, is this ok ?
does someone of here know something (good or bad) about this casino?
ps: i think i am posting this on the right place, but, pls correct me if its not
i was with no deposites there
today i made one by the 1st time, because some people told me good about them
deposit only $30 by credit card, and, in the message of the sucefull deposit, it appeared me that in the statement of the card this transaction will show as "THE PALACE GROUP", so i ask the if they was of the same group of palace, they told no, here is a copy of the conversation.
Our support team will be with you shortly. You are currently number 1 in the queue. We estimate that you will be answered within 10 seconds.
You are now chatting with 'Sam'
Sam: Hi there bruno
Sam: My name is Sam
Sam: How may I assist you today?
bruno: hi i would like to know if you have some promotion for my next deposite
bruno: account is *snip*
Sam: Yes we can offer you bonuses on your first 3 deposits at the casino of 100% each
bruno: i haveto post some code? how many deposites i have made here?
Sam: The bonuses works as follows:
Sam: You have not made any deposits at the casino
bruno: so i have 100% bonus on my 1st 3 deposites, without have to put any code
Sam: Once you have made your deposit/s you will need to contact us to have the bonus credited
bruno: the WR of the bonus are?
Sam: - 1st deposit you will receive 50.00 bonus
Sam: - 2nd deposit you will receive 100.00
bruno: $50 or up to $50?»
Sam: - 3rd deposit you will receive 150.00
Sam: Yes if you deposit for 50.
Sam: you will receive a 50.00 bonus
bruno: so deposit is made not for $50 but $30
Sam: Should you deposit for 30.00 you will receive 30.00
bruno: so the deposit is made
Sam: Have you made your deposit?
bruno: yes
bruno: just now
Sam: One moment please
bruno: ok
Sam: Thank you for waiting
bruno: in the deposit it appeared me that the name will be THEPALACEGROUP
bruno: is prime casino part of the palace group of casinos?
Sam: You will be pleased to know that I have credited your casino account with 30.00 bonus
Sam: Not at all
Sam: It could be that we using the same billing descriptor as them
bruno: the palace group? but, if you are not part of the same group you use the same name?
bruno: in case of winnings, how many time takes to get my winnings to a neteller account?
Sam: We are not part of the same group however we do use the same processor as they do
Sam: It normally takes 24 to 48 hours for your funds to go to your NETeller account
bruno: ok, thank you
and they have a slot with 25 paylines named "the palace group"
now my question is, is this ok ?
does someone of here know something (good or bad) about this casino?
ps: i think i am posting this on the right place, but, pls correct me if its not
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