I was looking for the wagering requirements for the sign-up bonuses on Aladdin's Gold, and couldn't find them. I hopped into the customer service chat, and had this discussion (operator's name deleted):
I guess that explains why the bonus offers on the front page don't link to any terms.
Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with '[Operator]'
[Operator]: hi there
[Operator]: how are you today?
Travis: Hello. Doing great. I'm trying to locate the wagering requirements and the terms for the deposit bonuses (codes ALADDINS150, ALADDINS75, and ALADDINS50), but I'm not finding them on the site. Can you point me to them?
[Operator]: Travis, could you please tell me which casino are you going to register please?
Travis: Aladdin's Gold.
[Operator]: yes, just give a sec please
Travis: thanks
[Operator]: Old / Expired Link , here is the linke for our welcome offer
[Operator]: and this is the link for all the terms and conditions, Link Removed ( Old/Invalid)
[Operator]: just reminding you need redeem the coupon before you make a deposit
Travis: Excellent, thanks. Second question: I was a player at Club USA back in July 2006. Will that affect my bonus eligibility at Aladdin's Gold?
[Operator]: there are different casinos, but for Aladdins casino, we are not offer sign up free bonus at the moment {emphasis added}
Travis: So because I was a player at Club USA, I'm not eligible for the new player bonus at Aladdin's, correct? I'm OK with this, just wanted to be sure.
[Operator]: not like this, we are not offer any sign up bonus in Aladdins casino at the moment
Travis: OK, thanks. Have a great day!
[Operator]: they are different casinos, no any relationship
[Operator]: welcome!
I guess that explains why the bonus offers on the front page don't link to any terms.