Curaçao eGaming

Summary: Pretty much worthless – licenses casinos with stolen software.

Curacao eGaming is one of the four master license holders (No. 1668/JAZ) in Curacao. This master licence was issued by the Minister of Justice, and it has also been referred to as Cyberluck Curacao N.V.

In May 2016, it was reported that a number of online casinos were using pirated software from Netent and Novomatic (GreenTube), to which the licensing jurisdiction allegedly investigated further. This is questionable since there were never any statements issued by this licensing agency concerning this matter.

Further, after the agency was notified, they refused to release any instructions for players to recoup their funds. They never explained how their licensed casinos were able to run software undetected – software that was neither audited nor authorized.

The casinos that were using the counterfeit software removed the games – but even so, they are still in operation. So with this jurisdiction it’s “catch me if you can.” I’m guessing that their philosophy is “don’t use cheating software. If you do, please remove it or we will revoke your license.”

What an absolute joke. In essence, this is a rogue license holder. There is no safety net for players, players are cheated and not given any way to recoup their funds.

Please note: unfortunately there are a number of accredited casinos that are using this master license. Curacao eGaming’s unprofessional lack of transparency and unethical behaviour should not reflect on these accredited casinos.

From their website: “The mission of Curaçao eGaming is to supervise and ensure the integrity and conduct of their licensed operators and providers of services. Since 1996, they’ve maintained global recognition for consistently delivering reliable services to the eCom and eGaming markets.”

Master License 1668/JAZ (AKA Cyberluck Curacao N.V.)
Address:
Pletterijweg Oost
Ara Hilltop Building
Curaçao
Website: http://www.curacao-egaming.com/
Email: compliance@curacao-egaming.com
Phone: +5999 465 1134
Fax: +5999 465 1136