I've recently been put through the Enhanced Due Diligence process at an L&L Casino (All British Casino), I've been engaging promptly with providing all documentation they request but they seemingly come manage to keep coming up with more and more bizarre requests. Just wondering what people's experience is with L&L/All British Casino and if they use Enhanced Due Diligence to stall payments/try and get the account holder to give up. I appreciate this is required as part of UK regulation these days but the depth they're delving in to seems beyond the remit, I've had some detailed due diligence checks in the past but this goes further than even those.
So far I've given them:
- Driving licence
- PayPal account ownership proof
- PayPal statements
- PayPal detailed transactions reports
- Payslips
- 3 months statements two UK bank accounts
- Credit card statements
and they still seem to be requesting more obscure reports/statements, some of which are very time consuming to ascertain and I don't see how they provide any further value to their regulatory requirements. Is this a known problem with L&L, should I have avoided them?
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So far I've given them:
- Driving licence
- PayPal account ownership proof
- PayPal statements
- PayPal detailed transactions reports
- Payslips
- 3 months statements two UK bank accounts
- Credit card statements
and they still seem to be requesting more obscure reports/statements, some of which are very time consuming to ascertain and I don't see how they provide any further value to their regulatory requirements. Is this a known problem with L&L, should I have avoided them?
See Related Threads:
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