kevinhopf vs Royal Vegas

[Harry_BKK]

When you are logged into any game the casino, there is a "Balance, Credit or Coins" box in the lower left corner which shows how much you have.
I am totally confused as to why you keep saying you didn't know how much was in your account - how can anyone miss that?

Regardless of whether the money should have been there or not, if YOU gambled that all away, then it is gone forever and you will never see a penny of it, and it's ALL YOUR OWN FAULT - end of story.

Sorry if that sounds harsh, but you can't blame anyone else for your own actions.

KK

He posted the screenshot of his account where it shows 3 processed withdrawals. It shows processed for 2 reasons:

1. It has been paid to the chosen withdrawal method
2. It has been reversed to the player balance, either by request from the player or because of payment issues.

Only RV can provide a full statement to show what happened. It looks like this when you reverse:

 

[Harry_BKK]

was it because i never was a big gambler? or was it thought i was an easy mark? its a sad state of affairs when you have casino employees collaborating to rob the players!!! i again ask anyone how would you ever truly know how much cash you have if your own casino account is incorrect do you trust the admins who have lied to me from the start or my casino account which says i was suppose to have be payed back on the 10th because if the casino account is incorrect then i would never know how much real hash i had on hand and how much was payed out!!!

Trust me, CAD 35K is absolute peanuts for Royal Vegas. Especially progressives as that is only partially their money.

Again, why did you keep playing with the funds???? First rule in cases where you are not sure what is happening or you have some payments problems is to STOP playing until it is sorted!!!!

 

[kevinhopf]

let me explain this beter about amount pending and amount processed

ok I know there is an amount that says credits you must realise the amounts I had were coming and going as I repeatedly was withdrawing as the casino was reversing so the numbers were in flux so when an amount was reversed by the casino illegally and without request and the amount one would have no idea where this number came from, for it could have been any part of the whole amount as you ca see by the processed amount that the amount had been broken apart because I could not put the whole number in for withdrawal from my account plus the admins forcing reversals on moneys already processed as this could not be real cash if its already bee processed I did not request or reverse any moneys besides a few hundred all other reversals were created with fake money and were not of the real cash which had already been processed!! and these reversals were not reflecting in my account!! at the same time the admins were telling me they made two 5000 dollar payments which did never reflect into my casino account to say processed.. I feel this is a form of fraud the admins to do people to hide money and confuse the player. my payout should have been payed in full the day my documents passed! but they were leading me to believe the progressive could only be payed out 5000 per week which is a lie and fraud on the casinos behalf!!

 

[interlog]

Again - you're not answering the question.

You won 29,000 or so.

You kept playing so the money must have come out of that surely?

I don't see what the problem is other than the complaint that it should have been paid out as one lump sum rather than instalments?

 

[kevinhopf]

look at the screen shot i took that is the information on my account

and that is what I am going by everything else is irrelevant because I know I cannot trust these casino admins and if I cannot go by those amount s then how could we ever figure out what I am dam week because I know for a fact tat any money that was put into my account I have no clue where it came from!!! nor how much was being payed out to me because according to the admins I was payed out two payment of 5000 dollars so any number could be made up!! because I was not getting a record of it because according to my account I was already payed out. how can I ve responsible for an account that was being manipulated and not showing any reflections of what the admins were doing!! in my account they could make up any number they want and just type it in!! my account was not showing any records of any withdrawal because you cannot withdraw nothing from nothing as all my money was paid out to me!! i tried to withdraw and the account would i asked why cannot i withdraw my second five thousand and it was said two payments were made !! so how at any tie could the number i see have any value to the truth!! when i was lied to and manipulated and forced !!!right from the start have 5 or more people involved in trying to scam me!! of my winnings!!!

 

[shaltar]

and that is what I am going by everything else is irrelevant because I know I cannot trust these casino admins and if I cannot go by those amount s then how could we ever figure out what I am dam week because I know for a fact tat any money that was put into my account I have no clue where it came from!!! nor how much was being payed out to me because according to the admins I was payed out two payment of 5000 dollars so any number could be made up!! because I was not getting a record of it because according to my account I was already payed out. how can I ve responsible for an account that was being manipulated and not showing any reflections of what the admins were doing!! in my account they could make up any number they want and just type it in!! my account was not showing any records of any withdrawal because you cannot withdraw nothing from nothing as all my money was paid out to me!! i tried to withdraw and the account would i asked why cannot i withdraw my second five thousand and it was said two payments were made !! so how at any tie could the number i see have any value to the truth!! when i was lied to and manipulated and forced !!!right from the start have 5 or more people involved in trying to scam me!! of my winnings!!!

As i look into this you had money in your account after made a withdraw ... You don't know where it come from.... You don't ask where it comes from to the support.... You choose to play it ... You loose it and you blame the casino...


My opinion : You're trying to get your losses back in a strange way and lack of credibility... Good luck with that

 

[kevinhopf]

fact!!! i never gambled the amount 24000 dollars

i know for a fact i did not gamble 24,000


i am owed!! i inly received 5,000
i have requested paper work right from the start and i have received nothing it should be as easy as printing out my account details but that would show that i was payed when i have yet to receive the winning! minus 5000.

what are we suppose to believe a bunch of people who tried to rob me from the beginning or my account details in which it says i was payed !! and i have yet to receive the cash!

 

[interlog]

Theft and scamming are words in your posts. Go and call the police then if you really think that this happened.

 

[Harry_BKK]

My last post for now as we are going in circles.

You messaged the rep. Wait until Tuesday for his answer. If you have no reply by then go ahead and PAB.

The casino is accredited here, hence they will discuss the case with CM. As i said read the rules for a PAB and make sure you tell the whole story when completing the PAB form. And please write in paragraphs to make it readable.

 

[kevinhopf]

good luck on what the amount placed into the account which came from la la land, i did not request and ask to not put into my account over and over then to have withdrawals locked on a progressive win so i could not withdraw is pretty fucked up!! i already new for a fact the cash had been processed and i know you cannot reverse a processed withdrawal! so i want my legit winning!! in accordance to my withdrawal reflected on my account details!! the fact of the matter is this when the winnings were processed and my documents cleared i should have been paided as per the withdrawal requests processed!!!

how does the casino even have a case right from the start it was lieing and trying to manipulate me moving money reversing money that was not requested to be reversed forcing reverse withdrawals how could i be responsible for my account when i had no control over it the e i only reverse a little at a time and then i can regulate my spending and how much i spent but the winning i never new how much was in there according to the admins as they were telling me i had two payments of 5000 payed out yet in my account it never show 5000 processed that's because i feel the accounts shown as processed were processed just not sent to me !!! then the admins played this sick game!!!! so where is my rock its in my account details where as the casino said it payed me three payment totaling 35000 minus 5000

As i look into this you had money in your account after made a withdraw ... You don't know where it come from.... You don't ask where it comes from to the support.... You choose to play it ... You loose it and you blame the casino...


My opinion : You're trying to get your losses back in a strange way and lack of credibility... Good luck with that

 

[kevinhopf]

i am not trying to recoup my losses i am trying to get payed my winnings

did the casino fraudulently mis-lead the player? yes saying they could only pay out 5000 per week
did the casino illegally reverse money on a progressive payout? yes over and over and over
did the casino try and stall payment? kept asking for more paper work every day something else was needed
did the casino say there was money paid when there was not? yes telling me they had made two payment of 5000 dollars that was why another 5000 i could not withdraw on the second week in which i should have received it all the first payment
all in an elaborate skeem to take an honest players money of his winnings through manipulation fraud and lieing.

that fact is its not me that tried to rob the casino its the casino that tried to fraudulently rob me.

now me being a player if i would have done any infraction on the terms and condition the winning would have been voided i would not have been paid yet the casino can break there own terms and conditions!!! just so a play will not get payedso the terms and agrements only work on behalf the casino but not the player!!!!
if the terms and agreement are not in effect for the casino only the player
the terms and agreements are there to protect the casino but not the player as i said the terms were broken as soon as the casino tried to make me believe they could only pay out five thousand perweek. and again when the payments that were processed for withdrawal into my account after my verification were not sent !!! this is fraud

 

[Harry_BKK]

did the casino fraudulently mis-lead the player? yes saying they could only pay out 5000 per week
did the casino illegally reverse money on a progressive payout? yes over and over and over
did the casino try and stall payment? kept asking for more paper work every day something else was needed
did the casino say there was money paid when there was not? yes telling me they had made two payment of 5000 dollars that was why another 5000 i could not withdraw on the second week in which i should have received it all the first payment
all in an elaborate skeem to take an honest players money of his winnings through manipulation fraud and lieing.

that fact is its not me that tried to rob the casino its the casino that tried to fraudulently rob me.

now me being a player if i would have done any infraction on the terms and condition the winning would have been voided i would not have been paid yet the casino can break there own terms and conditions!!! just so a play will not get payedso the terms and agrements only work on behalf the casino but not the player!!!!
if the terms and agreement are not in effect for the casino only the player
the terms and agreements are there to protect the casino but not the player as i said the terms were broken as soon as the casino tried to make me believe they could only pay out five thousand perweek. and again when the payments that were processed for withdrawal into my account after my verification were not sent !!! this is fraud

For a very last time, there are very clear rules at CasinoMeister how to proceed with complaints about an CM accredited casino:

- try to locate a rep of the casino in question and send him a message with your complaint
- give it 1-2 days to receive an answer
- if no answer is received or you are not happy with what the rep replied then file a PAB

Your repeated rants here will not get you any sympathy from fellow members and could get you banned from this forum for not following the rules.

One more post with repetitions of previous posts and i will report you to the mods.

 

[kevinhopf]

you cannot be serous either the person posting works for the casino in question

or this site has a vested interest getting payouts for the casino there needs to be a site that non profit site as i know for a fact on that site i would not be put on the hot seat but the casino . how come the person commenting is totally ignoring all the things the casino did like telling me the casino only pays pout 5000 per week when a winner is suppose to be able to trust in the casino to pay you not try and rob the winner!! the fact of the matter is you have a casino that has very shady practices that are hidden from all the players cause i expect i am not the first nor will be the last unless something changes soon in regards to how these casinos operate,


whether any money was gambled is irrelevent to the fact of how the casino treated me when i won being treated me as a loser instead, to be taken advantage of, and what was done to try and recouped some of the winnings using manlipulation of the account and the hiding of cash and the forced reversals the hiding of money so as to not let the player know how much was being placed into his account in relation to what was actulaly claimed to be paid out. not putting any of the amount actaully payed in the processed withdrawals so as a person had a record of payments and non-payment besides the admins word claimed! that should have been in that screen shot a 5000 dollar payment processed and there was not.

 

[Harry_BKK]

Post reported!!!

I tried several times to help you but you just wouldn't listen.

 

[paul7388]

Post reported!!!

I tried several times to help you but you just wouldn't listen.

lol you have the patience of a saint.

I would have gave up trying to help after the second reply at most

 

[kevinhopf]

I must say sorry

I am not looking for sympathy I am just trying to understand why I was treated this way. lots of messages I did not read till afterwards, I was not trying to be an asshole I just cannot understand how anyone could admit that what was done to even be legal. ad how withdrawls that were already processed could supposedly be reversed when an amount has been withdrawn a an processed it needs to be payed. not pretend money put into an account and a person forced to have there money in a casino account that was never requested ever!this is not right this is not ok and I was given false information by the casino

remember the amount was chopped up into pieces so when an amount was paced into the account I had no idea what peace it was and what was even payed out as there was no conformation of the 5000 dollar withdrawal I received not of the second one that turned out to never be a deposit yet I was let to believe it was.

 

[kevinhopf]

Sorry for the bad language and the accusations agaist the casino

I was not trying to accuse lose my membership I just have no clue how these thing work and I am just on a learning curve. as I have just learnt how to sent private messages .


I was under the impression all online casino were a scam the already processed withdrawals were magically being reversed there was no records in my account of a 5000 dollar processed payment nor the other payment they were claiming everything was magically doing things that my account was not recording nor was I requesting!!sO I BBELIEVED I was in imagination casino rip-off LAND by a high rated casino paid up until today I really thought this was a big nickle and dime scams as I saw the reviews RV got and I know how I was treated from the start I didn't even think I would have even gotte1n the first 5000 then how they started treating me after that I was like this is a big scam I wont see anything more what the point at least I have that other five and proof of what they were doing to me!! then I find out they scammed the other 5000 also so how could a casino with a good rep do this to any player?.

 

[mina1929]

I am only pretty new getting close to a year of playing online casinos. I have learnt a lot and respect is one of them, patience is another.

I only play at accredited casinos and if I lose or reverse it's my problem not the Casinos. I have read a lot of peoples comments, reviews on different subjects and learnt how to and who to make complaints to.

No putting down casinos, shaming them, accusing them of being frauds and cheats or threatening them, it's not nice and not very professional.

If you give respect you get respect back.

This is the best site here on Casinomeister, friendly people that will help with any questions asked, sharing thoughts on certain games etc

If I was you, I would've played elsewhere until you got your payment sorted and waited a bit longer as Casinos will not just pay any random people before docs are approved.

One of the worst things you could do is accuse the Casino of stealing your money without concrete proof. Not good.

I wish you luck and hope you are learning from all peoples advice and feedback if in future you post anything like that again.

 

[Ntarvi]

I didn`t understand the results of this story. You finally got to achieve your winnings?
And write here your conclusion in a few words. It`s very interesting topic, but I`m afraid here are a lot of odd inforation which prevents understand the main substance of it. What is the conclusionof your story?

 

[KasinoKing]

I didn`t understand the results of this story. You finally got to achieve your winnings?
And write here your conclusion in a few words. It`s very interesting topic, but I`m afraid here are a lot of odd inforation which prevents understand the main substance of it. What is the conclusionof your story?

No conclusion yet - it's still ongoing.

It's not 100% clear from all the rants and raves exactly what happened, but it sounds like the player won a big progressive jackpot, had problems withdrawing the money, and instead of working with the casino to sort out the issue and get the money - he just gambled it all away (less the $5,000 he was paid), claiming he "had no idea where the money in his casino account had come from"

One of the strangest cases I have ever read on CM!

KK

 

[Casinomeister]

I was not trying to accuse lose my membership I just have no clue how these thing work and I am just on a learning curve. as I have just learnt how to sent private messages .


I was under the impression all online casino were a scam the already processed withdrawals were magically being reversed there was no records in my account of a 5000 dollar processed payment nor the other payment they were claiming everything was magically doing things that my account was not recording nor was I requesting!!sO I BBELIEVED I was in imagination casino rip-off LAND by a high rated casino paid up until today I really thought this was a big nickle and dime scams as I saw the reviews RV got and I know how I was treated from the start I didn't even think I would have even gotte1n the first 5000 then how they started treating me after that I was like this is a big scam I wont see anything more what the point at least I have that other five and proof of what they were doing to me!! then I find out they scammed the other 5000 also so how could a casino with a good rep do this to any player?.

I've moved all of your posts to a new thread - this one here.

You had continued a conversation in a Top Game thread which has nothing to do with your complaint. Before posting in any forum, it is good manners to take your time - READ and follow the instructions on how to post - and especially pay attention on how to post complaints: tactfully, intelligibly.

We have explicit instructions on how to post complaints, and you have broken just about every one of them. The first thing you need to do is ensure that you are posting coherently. Either you are seriously challenged by the English language (writing, grammar, etc.,), or you are somehow unstable. My suggestion to you is to wait for the casino representative to acknowledge your complaint and wait for the answer.

Please be advised of the Zero Tolerance Policy we have on posting complaints. This is clearly spelled out for you at the top of each page of this thread.

 

[Deeplay]

whether any money was gambled is irrelevent to the fact of how the casino treated me......

Above with what you wrote is the answer IMO - I will eat my words if wrong.

But my take on this is you won and you gambled money that was left in your account and are now
looking for a loop hole. You have dodged the question from the start as to "if you gambled again those winnings or not"

Seems to me like you did.

Clear cut to me. Your rants and raging and accusations wont get you anywhere here. People have tried to help you
but your not listening. I aint played at FL for years but know they are a stand up operation and as others pointed out
35k to them is nothing.

Something defo not right here and I would say more so on the players side rather than the casino.

And please learn how to use paragraphs it was painful trying to read your post (rants)

 

[fortunelounge]

I was not trying to accuse lose my membership I just have no clue how these thing work and I am just on a learning curve. as I have just learnt how to sent private messages .


I was under the impression all online casino were a scam the already processed withdrawals were magically being reversed there was no records in my account of a 5000 dollar processed payment nor the other payment they were claiming everything was magically doing things that my account was not recording nor was I requesting!!sO I BBELIEVED I was in imagination casino rip-off LAND by a high rated casino paid up until today I really thought this was a big nickle and dime scams as I saw the reviews RV got and I know how I was treated from the start I didn't even think I would have even gotte1n the first 5000 then how they started treating me after that I was like this is a big scam I wont see anything more what the point at least I have that other five and proof of what they were doing to me!! then I find out they scammed the other 5000 also so how could a casino with a good rep do this to any player?.

Hi Kevin

I have replied to your PM and I am busy investigating your account.

As soon as I have gone through the numerous mails I will get back to you.

Regards

Wim
Fortune Lounge

 

[Jono777]

lol you have the patience of a saint.

I would have gave up trying to help after the second reply at most

Must admit, wish I'd never started reading this thread, got a right headache and sore eyes now

Miss my FL casinos, had some great hits back in the day (and yes I was paid all in one go )

 

[Deeplay]

Must admit, wish I'd never started reading this thread, got a right headache and sore eyes now

Miss my FL casinos, had some great hits back in the day (and yes I was paid all in one go )

Yup me to they had the best comp program I had ever come across back then (never did find another to match what they offered month in month out) when I was a "Vip" but alas such days are behind me now with my micro deposits Then they changed it all so it was not "as good" but remember getting a paid for
night out with 2 of the reps. Happy days ... and I never had an issue getting paid not one time.

Will be interesting how this one works out. Good to see the rep already on the case.