Responsible Gambling Directory
Gamblers Anonymous website offers a directory of local meetings and (includes local hotlines).
Australian Capital Territory
The ACT Gambling Counselling and Support Service provides free telephone, online and face-to-face counselling for people experiencing gambling problems. Free support and counselling is also available for family members.
New South Wales
The Liquor & Gaming NSW website has full details on land casino exclusion orders and self-exclusion.
The Responsible Gambling Fund supports a problem gambling telephone helpline (scroll down for info) open 24 hours a day, seven days a week. Trained counsellors are available to discuss personal gambling problems or the problems of someone else. Referrals to other free programs and support services as well as non-English language interpretation are also provided.
For an overview of the wide range of free and confidential services funded by the Responsible Gambling Fund, check out the NSW government’s Gambling Help website.
The Northern Territory has two codes of practice for responsible gambling, one for general and one for online.
Amity Community Services provides a wide range of counselling services including a 24 hour helpline, face-to-face and email assistance.
Gambling Help Online is an Australian-wide website that provides free information and counselling.
The Queensland government also provides support for problem gambling which includes information on Self-exclusion as well as links and phone numbers to access free online, telephone or face-to-face counselling.
Detailed information on exclusion, whether instigated by the patron themselves or by the venue, is also available on the Queensland government website. This information includes exclusion compliance rules and obligations as well as all the relevant exclusion forms.
South Australia has a thorough and dedicated website for problem gambling with information and resources for gamblers as well as family and friends. There is a full range of free gambling help services offered including a telephone helpline, real time chat and face-to-face counselling. They also offer tailored services to particular population groups. Also available is a “get your gambling under control” reminder SMS system as well as a downloadable app.
The gamblers’ help section of the Tasmanian Liquor and Gaming Commission website provides information on counselling services and the Tasmanian Gambling Exclusion Scheme. Help for problem gambling is available online and by phone 24/7, as well as in person.
The problem gambling section of the The Victorian Commission for Gambling and Liquor Regulation (VCGLR) website offers links to the Victorian Responsible Gambling Foundation. This foundation was created by the government of Victoria to provide information, support and assistance with the aim of reducing gambling harm in the state. They also offer a wide variety of free training opportunities to health and community professionals. The site has lots of information for everyone from parents to employers, sporting clubs to professionals.
The Victorian Responsible Gambling Foundation also provides a dedicated website, Gambler’s Help, for people with gambling problems as well as those who are affected by someone with a problem. Here you can take an online quiz to check how healthy your gambling habits are, read the personal stories of people working on their gambling issues and learn more about how gambling can affect your life. There is also information on how to access online, telephone and face-to-face counselling. Financial counselling is also available.
Gambleaware provides face-to-face as well as 24/7 telephone and online help to those affected by problem gambling, including individuals, their partners and family. All these services are confidential and freely provided.
Gok Hulp offers free and anonymous online help for problem gambling (Dutch language – Nederlandse taal).
Aide aux Joueurs provides the same in French (en français).
The Wellness Together Canada website offers crisis support, online information, self-assessment, self-guided courses and apps, online community support and coaching, one-to-one counselling and more — “Take the first step”.
Gamesense Alberta provides information on odds, and how to gamble responsibly and signs of unhealthy gambling. There are also sections on self-exclusion and where to find help (scroll to bottom for addiction helpline info).
“When gambling isn’t fun anymore — help is available. All day. Every day.” The British Columbia Responsible & Problem Gambling Program website offers information, tips and strategies for problem gambling and related issues; helps you find local counselling; and provides 24/7, toll-free gambling support by phone. The program is funded by the BC government; all services are confidential and provided free of charge.
The Addictions Foundation of Manitoba (AFM) offers a wide variety of programs and services including: a 24-hour, toll-free problem gambling helpline; financial information; individual, couple or group counselling; residential programs; and ongoing support and advice. Their stated goal is to help “prevent any further harm” in people’s lives from gambling.
This page on the New Brunswick government website has links to information on gambling responsibly, how to identify the warning signs of a gambling problem and a free and confidential 1-800 number run by the Department of Health.
Newfoundland and Labrador
The Government of Newfoundland and Labrador offers two confidential gambling help lines to residents struggling with gambling issues. More localized assistance is also available.
The Department of Health and Social Services of the Government of the Northwest Territories Department offers a 24/7 free and confidential helpline as well as a section on getting help with addictions.
The Gambling Support Network offers text, phone and online chat assistance, information and further resources related to gambling harm for individuals and those concerned for others. The Nova Scotia Health Authority website has a range of resources and tools for mental health and addiction support. There are help lines, information on programs and clinics offering support and counselling — “You’re not alone. We’re here to help.”
The Government of Nunavut recommends calling or visiting your local health centre or calling the Kamatsiaqtut Help Line for support at (867) 979-3333 or toll free at (800) 265-3333.
is a website providing information and online self-help tools (in English, French, Chinese, Spanish and Polish), a telephone service providing counselling and referrals in 140 languages as well as information and support for partners, family and friends of those with problem gambling issues.
ConnexOntario assists individuals with information and access to addiction, mental health, and problem gambling services. You can contact them 24/7 by phone, through chat and via email.
The Government of Prince Edward Island offers free access, no appointment necessary to their Call-in Clinic.
Financed by Goverment of the Québec: Jeu: aide et référence (JAR) / Gambling: Help and Referral (GHR) offers a bilingual, free and confidential 24/7 phone line where Counselors provide information, support and referrals to problem gamblers and those close to them. En français: “Jeu: aide et référence offre soutien, information et référence aux personnes concernées par le jeu excessif, et ce, à travers tout le Québec.”
The government of Saskatchewan provides a free 24-hour help line for problem gamblers and their families with counsellors offering information, crisis intervention, short-term counselling and referrals.
Contact Yukon Health and Social Services for assistance (scroll to bottom of page for phone, email, etc.).
In association with BZgA (the German federal Board of Health), this responsible gambling website offers information as well as online and telephone advice and help to those directly and indirectly affected by gambling addiction.
Gambling Helpline New Zealand is the free national information and support service for those with problem gambling issues or people concerned about someone else’s gambling. Assistance is available in over 40 languages by phone or text. The website also includes an online forum for those affected by gambling issues.
We are constantly adding to, updating and amending this information. Please help us make this directory better — if you notice any missing or out-of-date information here or find any broken links, please message GourdFollower ; if you would like to add a new resource, please post it in our dedicated forum thread.