From the Desk of Max Drayman
Assuming we’re talking about the Jumpman Gaming properties licensed by the UKGC we’ve got a mixed bag of history on them with a generally “thumbs up” conclusion: good licensing (obviously); so-so Self-Exclusion policy (having to wait 3 days for the process to complete is far from ideal); Complaints process is up to UKGC standards with a top ADR available to players who wish to press their dispute; track record at Casinomeister is pretty unsatisfying with a consistent pattern of “talk to the hand” responses (or non-responses!) from Jumpman casinos.
We do see that there has been quite a lot of turn-over in Jumpman properties over the years — lots of comings and goings — so keep in mind that players absolutely must verify that the current licensing claims are valid. We’ve seen old Jumpman casinos resurface as zombie casinos using the old Jumpman reputation to dupe players: legitimate and current Jumpman properties are likely safe and good, the zombie sites not so much.
