From the Desk of Max Drayman
In 14 years, I think we’ve had one forum issue and one player complaint through our Player Arbitration (PAB) service, which is an exceptional track record for any casino. Now, RetroBet seems to have changed hands recently, and this would normally warrant some caution. However, it’s operated by the Hollycorn group, and that’s pretty much gold-standard stuff: very few complaints; all player issues handled quickly, fairly and professionally; and we have a long-standing relationship with them. This gives us great confidence that any issue that does arise will be expedited and settled, typically within hours. Players have excellent reason to believe they are in good hands at RetroBet.