From the Desk of Max Drayman
As part of the Fin Tech group, this casino shares very much the same as issues as their other casinos: the plus side is very low complaints rates to date, though many of these casinos are quite new; the downside is they are typically licensed in Anjouan, which is not a robust licensing jurisdiction (meaning players will often find it difficult getting support from the licensing body).
There is also the issue of Complaints resolution, which is very unclear: the casinos say “If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority, or the licensing regulator listed on the Website” and they made no such listing available to date. The group has either overlooked their follow-though on this, or they are simply neglecting to do so. Either way the end result is that players with troubles are at the casino’s mercy. As the man said “you got to ask yourself: do I feel lucky today?”
