From the Desk of Max Drayman
We have no record of complaints with Panda Bingo which is no surprise given they’ve only launched in 2025. Licensing is UKGC which is excellent. Their self-exclusion process is not automatic, it requires a response from the casino staff that is promised within 24 hours. Obviously this is not ideal — automatic SE upon request is best — but it’s not terrible either. The Complaints process is industry-standard and backed by eCOGRA as the ADR if the player is unable to resolve the issue with the casino directly. It’s a new casino but the indications are all good: players should proceed with modest caution as with any new casino but there are no obvious reasons for concern.