From the Desk of Max Drayman
The casino has a rep on our forums that visits the site fairly frequently. All good right? Well, no, because for reasons known only to them they almost never respond to us. Not when we bring player cases to their attention, not when we ping them for information, nada. This forces us to go to our contacts higher up in the Dama/Softswiss organisation every single time and that is not only annoying but it means that N1Bet is simply abdicating its Support responsibilities and expecting everyone involved to pick up the slack on their behalf. No self-exclusion policy, no arbitration policy other than “the courts of Curaçao”, and a useless forum rep does not impress. We’ll be happy to revisit this dire verdict of their performance whenever they decide to up their game to at least perform on par with any other half-decent casino that manages to take care of their business without fobbing it off to someone up the ladder.