MetaSpins Casino Review

Item: Metaspins Casino
Rating: 8

A crypto-only casino with quick payout times

Casinomeister’s Verdict

MetaSpins Casino has been around for a couple of years only, but they haven’t wasted any time on giving players what to do (and like). They’ve got enough games to make your fingers twitch, and pride themselves on super-fast withdrawals.

Yet, in some aspects, MetaSpins Casino falls flat. They’re a crypto-only casino, so if crypto isn’t your jam, you’re probably not going to like it there. Also, here at Casinomeiser, MetaSpins Casino is known for its talk-to-the-hand approach to player complaints. For those of you who like to play it safe, MetaSpins could push a few buttons.

Anyhow, since the complaints we’ve got on MetaSpins are scarce, it’s fair to say there’s not a lot that suggests players will run into trouble. In case you’ve already tested out MetaSpins, share your thoughts on our forums.

Crypto Casinos Grey Zone New

No withdrawal limits

N/A

Website

metaspins.com

Owned By

Metaspins N.V.

Year established

2022

Deposit methods

Bitcoin Cash, Bitcoin, Litecoin, Ethereum, Dogecoin, Tether, Tron, Cardano, MasterCard, Google Pay, Sepa, Visa, PayPal, Skrill, Sofort, Solana, USD Coin, Bank Transfer, Bancontact, Revolut, Binance, Apple Pay, XRP

Casino licences

Curacao Gaming Control Board

Languages

English, French, German

Affiliate program

3rd Wave Affiliates

Game software

Spinomenal, Onlyplay, Habanero, GameArt, Belatra, Nolimit City, Pragmatic Play, Max Win Gaming, Red Tiger, BGaming, TaDa Gaming, Kalamba, Tokacity, Tom Horn, Spadegaming, KA Gaming, TrueLab, Trusty Gaming, Shady Lady, Novomatic, Playtech, Push Gaming, Peter & Sons, Quickspin, Sneaky Slots, Thunderkick, Spribe, Turbo Games, Gamomat, Microgaming, Fantasma, Platipus, Relax Gaming, Booming Games, SpinOro, Evolution, Zillion Games, 1spin4win, VoltEnt, Bitpunch, Print Studios, Elk, ReelPlay, Iron Dog, Swintt, Clawbuster, Popiplay, Slotmill, Betsoft, Big Time Gaming (BTG), 4ThePlayer, Penguin King, Games Global, NetEnt, Skywind, Golden Hero, Gamzix, 1X2 Gaming, 3Oaks, Apparat Gaming, AvatarUX, Backseat Gaming, Blueprint Gaming, Bullshark Games, Four Leaf Gaming, Givme Games, Hacksaw Gaming, Kitsune Studios, Mascot Gaming, NowNow Gaming, Play’n GO, Revolver Gaming, Yggdrasil Gaming

Game type

Plinko, Classic Slots, Roulette Games, Blackjack Games, Video Poker, Baccarat Games, Jackpot Slots, Live Casino Games, Crash, Fish Games

Withdrawal Methods

Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Tether, Tron, Cardano, Solana, USD Coin, Binance, XRP

Currencies

Cardano, Bitcoin Cash, Binance, Bitcoin, Dogecoin, Ethereum, Litecoin, Solana, Tron, USDC, Tether, Ripple

Withdrawal fees

Weekend Cashouts

Yes

Support email

[email protected]

Live Chat

Yes

Support languages

English

FAQ

Deposit Limit Tool

Yes

Cooling off/time out tool

Yes

Wager Limit Tool

Reality check tool

Yes

Loss Limit Tool

Self Assessment Test

Yes

Time/session Limit Tool

Withdrawal lock

Self-exclusion Tool

Yes

Self-Exclusion Register Participation

Loyalty Program

Yes

Payout Limits

No limit

Minimum withdrawal amount

0.001

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From the Desk of Max Drayman

MaxD

First the good news: casino is a properly licensed, professional-looking operation with good Self-exclusion and Complaints policies with a low rate of complaints at Casinomeister. Sum all that up and things are looking pretty good. Now the bad news: the complaints that we have had regarding MetaSpins have not gone well. The problem is that the casino simply never responds: they ignore the players, they ignore us, and they ignore forum posts that players make after we’ve exhausted our efforts to help them. This leaves everyone with a bad experience to remember them by, as you may have gathered. The bottom line is you’re likely in good hands at the casino but if things go wrong you may be out in the cold. At least they say that players “may escalate the complaint to an independent ADR provider”: it would be good of them to prove that were true and not just comforting words of convenience.

Pros

No withdrawal caps
Speedy withdrawals
Decent number of games

Cons

Crypto-only
Could provide more RG tools

Bonuses and Promotions

From what we’ve seen, there’s no shortage of casino bonuses at MetaSpins. They bring you a welcome offer, rakeback, drops and wins, and several tournaments. Still, some of their bonuses are valid for only 7 days, and most of their promotions will limit you to slots (and game shows to some extent), since those contribute the most to wagering. Live casino, table games, crash games, keno, and everything coming from Spribe contributes 0%.

VIP and Loyalty Programs

The setup of MetaSpins Casino’s VIP program may feel familiar to most players. It’s a classic ten-step climb loyalty program where the more you play, the more ‘shiny points’ you earn, and consequently make your way up the levels and receive better perks.

The perks in question include rewards like several deposit bonuses, exclusive offers, monthly cashback, and a dedicated VIP host, among other things. All in all, nothing that strays from what we’ve seen at other online casinos.

Banking & Payment Methods

MetaSpins is primarily a crypto casino, so you won’t find any other options except for Bitcoin, Tether, USD Coin, Dogecoin, Ethereum, and Solana, among others. They do let you buy crypto using Visa, Mastercard, Apple, and Google Pay, and several other options, but just keep in mind that when it comes to cashing out, you’ll only be able to withdraw in cryptocurrency.

The minimum deposit depends on the crypto option you go for, but for perspective, Bitcoin deposits sit at 0.0001 BTC, Tether at 5 USDT, and Tron at 40 TRX.

There are no caps on withdrawals, and you can expect to see your cashouts in your account within an hour, tops.

As for the identity verification process, we suggest starting it right away after you sign up for MetaSpins, as they’ll let you complete everything from your profile settings. The process is the same old: you need to upload an identity document and address confirmation. All in all, one of the smoother experiences we’ve had.

Responsible Gaming

If you’re expecting to see bells and whistles once you open up MetaSpins’ responsible gaming page, try to keep your expectations lower because there won’t be any. They list support resources, their responsible gambling tools, and talk about ways you can reach out to them.

They do shore up the talk with several tools, including deposit limits, reality checks, the cool-off option, and self-exclusion, but we’d like to see MetaSpins throw in at least two or three more options here.

Customer Support at MetaSpins Casino

If you’re put off by AI bots, what a ride it’ll be contacting MetaSpins Casino’s customer support using their chat widget. Luckily, they do have human representatives, but getting to them isn’t exactly dead-simple. You’ll need to go back and forth with the bot for quite a while until it finally gives in and puts you through a real human. Far from superb customer service.

There is an email option, too, but in this day and age, there are rarely players whose knee-jerk reaction is to open up their email inbox when there’s (a supposedly) easier way to get help.

While we don’t expect MetaSpins to ditch the chatbot altogether, we do hope they’ll soup up their customer support as they’re the face of the company, after all.

MetaSpins Casino Experience and Features

MetaSpins Casino’s webpage is far from subtle. Despite the dark theme, the graphics are quite loud, with cartoon-styled characters and a quite striking font.

From a features standpoint, it seems like they weren’t up for experimenting with anything. Other than the standard search bar that lets you look for games by title or provider, nothing is worth highlighting.

There’s no MetaSpins app either, but rarely does any casino have it these days. Knowing all that, we can’t mark the lack of the app a hard flaw, especially since their website is nicely mobile-optimized.

Brand Games

Game Providers

MetaSpins Casino boasts a provider lineup that includes 70+ different names. We’ve spotted studios like Booming Games, Hacksaw, Evolution Gaming, Yggdrasil, Relax Gaming, Pragmatic Play, and dozens of others. By most standards (including our casino rating criteria), MetaSpins is a well-stocked platform.

MetaSpins Casino Slots

MetaSpins Casino’s slots seem all well-structured, with several clearly defined categories. These include Ancient Egypt, Classic Slots, Megaways, High Volatility, Joker, Books, Low Volatility, and Provably Fair Slots. There’s no other filtering option, though, except for organizing titles alphabetically.

Nonetheless, judging from the lineup that includes titles like Fruit Vegas, The Dog House Megaways, and Hammerstorm, among others, there probably won’t be a shortage of options.

Live Casino

MetaSpins didn’t forget about sectioning their Live casino page, either, although, judging from the setup, for some reason, only Evolution Gaming and Pragmatic Play seem to be deserving of individual category treatment.

Anyhow, since the choice goes beyond these two providers, you’ll spot lots of fan-favorite titles, from Lightning Roulette and SuperSpeed Dragon Tiger to Snakes and Ladders and Crazy Time.

About the MetaSpins Casino Team and History

Conveniently, the face behind MetaSpins Casino is MetaSpins N.V., a company registered in Curaçao, with a Curaçao license No. OGL/2024/1063/0437. They don’t seem to own any other brands, and we didn’t find anything particularly harrowing once we set out to do some digging.

Yet, long after we put our pencils down (metaphorically speaking, of course) and publish our fully-formed casino reviews, we press on to keep a close eye on how each casino (and the operator) is treating their players. In other words, if things get weird, we’ll update the MetaSpins casino review accordingly.

Complaints and Track Record

Once we strip away lines of text about their complaints procedure conveniently uploaded to MetaSpins’ website, what’s left are the unresolved complaints on MetaSpins we’ve got here at Casinomeister. Fortunately, there aren’t piles of those, but the fact that they don’t lace up and spare a few moments to respond to players who’ve got issues is downright unacceptable.

MetaSpins Casino Forum Threads

MetaSpins Casino

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593

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7 mos ago

Metaspins - not crediting Ethereum deposit

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2430

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2 ys ago

Metaspins not paying out $9500 in winnings

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7145

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3 ys ago