Horseshoe Casino USA Review

Item: Horseshoe Casino
Rating: 8

US-facing casino with no withdrawal limits

Casinomeister’s Verdict

While Horseshoe Casino has only been around since 2024, they’re part of a well-known brand, Caesars Entertainment Inc., so this fact alone definitely solidifies its reputation.

On top of that, Horseshoe isn’t one of those places that trap players with unfair bonus terms. Their wagering is fair, and they don’t impose any withdrawal limits.

Now for the not-so-great parts, Horseshoe Casino is painfully slow with withdrawals, and their bonus lineup won’t exactly leave you spoiled for choice.

Still, Horseshoe being under a fairly established brand gives us enough reassurance to give this place an easy thumbs-up.

New

1000+ slots

N/A

Website

horseshoeonlinecasino.com

Year established

2024

Deposit methods

Discover Card, American Express, Apple Pay, Venmo, Visa, MasterCard, Play+, VIP Preferred, Bank Transfer, PayPal, Paynearme, Wire, Cash

Casino licences

Pennsylvania (PGCB), New Jersey Division of Gaming Enforcement, Michigan Gaming Control Board (MGCB), Wv Lottery Commission

Languages

English

Mobile App

IOS, Android

Game software

AGS, Games Global, Pragmatic Play, NetEnt, IronDog, Red Rake Gaming, 1X2 Gaming, Wazdan, Hacksaw Gaming, Green Tube, Play’n GO, Aristocrat, IGT (Wagerworks), Ezugi, Konami Gaming, Gaming Corps, Inspired, Playtech, Big Time Gaming (BTG), White Hat Gaming, Betixon, Evolution Gaming, Lightning Box Games, EveryMatrix, NetGaming, Gaming Realms, Wizard Games, Elk Studios, Everi, ReelPlay, Red Tiger Gaming, High5, Nolimit City, Light Wonder, RubyPlay

Game type

Slots, Table Games, Live Casino Games, Keno, Scratch Cards, Plinko, Game Shows

Phone

+1 855 605 6945

Withdrawal Methods

Visa, MasterCard, Play+, VIP Preferred, Bank Transfer, PayPal, Venmo, Cash, Wire

Currencies

Canada Dollar, United States Dollar

Withdrawal fees

Weekend Cashouts

Yes

Support email

[email protected]

Live Chat

Yes

FAQ

Deposit Limit Tool

Yes

Cooling off/time out tool

Yes

Wager Limit Tool

Reality check tool

Loss Limit Tool

Yes

Self Assessment Test

Yes

Time/session Limit Tool

Yes

Withdrawal lock

Self-exclusion Tool

Self-Exclusion Register Participation

Loyalty Program

Yes

Payout Limits

No limit

Minimum withdrawal amount

C$ 1 US Dollars

Claim offer & play

Horseshoe Exclusive Welcome Bonus: up to 1,000 Free Spins

Play Now

Terms Apply

From the Desk of Max Drayman

MaxD

Unfortunately we have to alert players to the fact that complaints resolution with a US-licensed casino is generally not an option: US-licensing is a closed loop in that when it comes to player complaints the casino talks to the licensing body and the licensing body talks to the casino and neither party is likely to show much interest in talking to anyone else. This means that there is (typically) no option for 3rd party dispute resolution. If you have a problem at a US-licensed casino you have no choice but to deal with them directly and do whatever they tell you.

Pros

Fair wagering
1000+ slots
No withdrawal limits

Cons

Meagre lineup of bonuses
Sluggish withdrawals

Bonuses and Promotions

From where we accessed Horseshoe Casino, we were only offered a pack of bonus spins — and that’s exclusively for new players. This offer comes with a 1x wagering for slots, x2 for video poker, and x5 for all the other games (except for Craps, which don’t count towards wagering at all). A pretty fair deal, from our perspective.

Still, given the Horseshoe’s Casino licensing situation and the fact that they’re available to players from New Jersey, Pennsylvania, Michigan, West Virginia, and Ontario, take what we’ve mentioned above with a grain of salt. They may hit you with some additional casino bonuses, but we had to state what we’ve personally witnessed, and that looked pretty meager.

Nonetheless, what definitely holds true for all locations is the fact that you won’t be able to claim any of their bonuses if you’ve deposited using PayNearMe.

Horseshoe Exclusive Welcome Bonus: up to 1,000 Free Spins

MEISTERTOSS

Min. Deposits N/A

Max Cashout N/A

Wagering req 1x slots, 2x video poker, 5x other casino games

Visit

Terms Apply

Must be 21+ and present in NJ. T&C’s Apply. New and verified customers only. Gambling Problem? Call 1-800-GAMBLER.

VIP and Loyalty Programs

The only VIP offer we spotted at Horseshoe was the Caesars Rewards system, which essentially revolves around stacking up reward credits you can later exchange for bonus money or discounts on restaurants, hotels, or travel.

Basically, you get 1 reward point for every $25 you wager on table games, and the same amount of points for every $5 you put down on slots.

If you’ve already planned on playing these specific games, we’d say the reward points are a nifty little touch, and that’s how you should look at it. Consider it as an extra cherry that won’t make that big of a difference to your cake, but you won’t say no to it if someone offers. And it goes without saying that you should never skip reading the terms and conditions. Several times.

Banking & Payment Methods

In total, Horseshoe Casino supports 12 payment options, which is far from the most we’ve ever seen, but it’ll do. They’ve got all the usual suspects, including Visa, Mastercard, Discover, American Express, but also PayPal, Venmo, Apple Pay, and Interac.

As for the minimum deposit, it sits at $5, while they luckily don’t impose any withdrawal limits.

Withdrawals could definitely be quicker, as they can take up to 3 days to process an e-wallet withdrawal and sometimes up to 7 days for card withdrawals. Almost as if they’re counting it all by hand, down to the last cent, and then sending it to you by carrier pigeon.

Anyhow, at least they’re really serious about their KYC checks (as they should be, given their licensing). You’ll have to input your SSN when signing up, and later on provide them your ID, and a utility bill.

Responsible Gaming

Horseshoe Casino’s responsible gaming page is quite comprehensive, with several questionnaires, external links, and telephone lines for problem gambling. They also talk in volumes about the process of setting up each of their responsible gaming tools. There’s a deposit, wager, and session limit, as well as the cool-off option and the self-exclusion tool. Each of their limits is by default set as recurring, which points at Horseshoe Casino, not joking around with safe gambling in any form.

Customer Support at Horseshoe Casino

You can reach out to Horseshoe’s customer support in several ways, including email, the chat widget, and the phone line. They’ve also got a surprisingly detailed ‘Support’ section where they’ve covered all the basic queries new players typically have.

The live chat option, though, comes hand in hand with the chatbot, so you’ll have to hang on a bit until they finally put you through to a human. Once that happens, it should be smooth sailing from then on.

Horseshoe Casino Experience and Features

The visual aspect of Horseshoe Casino leaves much to be desired. While we’re everything but fans of flashy, in-your-face aesthetics, it wouldn’t hurt to throw in a fun little graphic here and there, as the way things stand now with Horseshoe, it looks like it’s stuck in the early 2000s.

As far as the features go, we couldn’t find anything worth mentioning, so hopefully, Horseshoe Casino plans on investing in some dev work in the near future.

They do have both an iOS and an Android app, which let you access Horseshoe Casino on the go, but in a noticeably smoother way than their desktop browser version could give you.

Brand Games

Game Providers

While feeling the ropes of Horseshoe Casino, we’ve spotted around 30 individual software providers, most of which are big-time names such as Red Tiger, Play’n GO, Big Time Gaming, and Bragg. Nothing crazy, but the very lineup seems promising.

Horseshoe Casino Slots

Horseshoe Casino hosts around a thousand of slots, which is far from a head-spinning number, but still a decent one given their total number of providers. We’ve seen staple titles like 2 Wild 2 Die, Book of Ra Deluxe, Rise of Olympus 1000, and Piggy Bank Stash. Definitely not too shabby.

Live Casino

The live casino section at Horseshoe Casino is mostly populated by Evolution Gaming’s titles. On the off-chance that there’s someone in the dark about this software provider, here’s what this means. You’ll have options like Lightning Dice, Football Studio, Dream Catcher, Crazy Time, and Horseshoe Blackjack, among others.

About the Horseshoe Casino Team and History

As you already know if you’ve been around Casinomeister for a while, our whole process of reviewing and rating casinos revolves around peeling back the layers of each platform.

Here’s what we found out about Horseshoe.

Horseshoe Casino is owned and operated by Caesars Entertainment Inc., a brand you probably know as the name behind lots of hotels and brick-and-mortar US casinos.

They were launched in 2024, and now hold five different licenses enabling them to operate in New Jersey, Michigan, Pennsylvania, West Virginia, and Ontario.

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