UK-licensed casino with a nice set of bonuses and mostly swift withdrawals
Hollywoodbets launched in 2019, and while it doesn’t leave as strong an impression as the name might suggest, the casino still has a lot of stuff going for it. All types of casino games are available, there’s a full range of payment methods including cards, e-wallets, and prepaid vouchers, and the bonus lineup is more diverse than what we’re used to seeing at UK-licensed casinos. Most notably, the free spins welcome bonus has no wagering requirements attached, and that’s always good to see.
On the downside, support didn’t leave an amazing impression as we struggled to get accurate info out of them. We didn’t spot any major downsides apart from that — some problematic PABs years ago but that’s it. The brand maintains a high standard in the UK market and hasn’t been the subject of any regulatory action by the UKGC in 5+ years.
Overall, with solid grades across the board, we have no reason to suspect there’s anything shady going on here, and we can recommend Hollywoodbets as a safe place to play. And in case you do run into issues, remember you can voice your concerns in the forum or submit a PAB complaint.
No-wagering welcome bonus
9.2
N/A
Website
Owned By
Year established
Casino licences
Languages
Affiliate program
Mobile App
Loyalty Program
Accredited
Certified
Award Winning
FanDuel Casino USA
8.8
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We’d had a couple PABs with HollywoodBets a few years ago that were problematic but that was some time ago and there have been no issues reported or problems seen since. Licensing is very good (UKGC) and Complaints policy is solid: designated ADR is IBAS which is about as good as it gets. Two thumbs up from us!
No wagering welcome offer
Diverse game library with 30+ providers
Good set of payment methods
Support could be more helpful
The bonus offers at Hollywoodbets are surprisingly diverse. The welcome offer includes no-wagering free spins, there are some extra free spins bonuses, cashback for slots, and daily missions with various bonus rewards to keep players engaged in the long term.
We found no notable issues with the terms at the time of writing, but they’re prone to change, so always read the bonus terms carefully before claiming an offer.
Like most casinos licensed in the UK, Hollywoodbets doesn’t have any form of a loyalty or VIP program. The daily missions are as close as it gets to some kind of long-term reward scheme, but it doesn’t really qualify as there’s no progression or extra VIP privileges — just an endless stream of goals that earn you points that can be exchanged for free spins or bonus money in the point shop.
We were happy to see a diverse set of payment options at Hollywoodbets. You can use debit cards (Visa and Mastercard) and bank transfers, like most casinos. You’ll also find Apple Pay and Google Pay as mobile-friendly options, several e-wallets for faster transactions (PayPal, Skrill, and Neteller), and PaysafeCard for those who prefer extra security or just more control over their spending.
Withdrawal speeds are fast for e-wallets (usually same-day), but it can take up to several days for bank withdrawals and debit cards. Fortunately, the casino supports weekend cashouts, so there’s that at least. And as with any UK casino, there are no withdrawal limits, but there may be a fee for withdrawals under 10 GBP.
Remember that UKGC casinos require you to verify your account before you’ll be allowed to play, including a proof of identity, proof of address, and a proof of your source of funds.
Hollywoodbets does a good job when it comes to responsible gambling. The “safer gambling” page kicks off with general tips on how to play responsibly, followed by links to external resources that can help anyone who might be dealing with a problem.
In terms of responsible gambling tools, you can:
Remember that UKGC-licensed sites are required to comply with GAMSTOP, letting you self-exclude from all UK online casinos.
You can get in touch with Hollywoodbets support via live chat or email. Live chat is available 24/7, but email support working hours are only 7 AM to 11 PM. After several test chats with the support team, we weren’t too impressed. It kicks off with a primitive “AI” chatbot that only seems to respond to specific queries, but at least it has the decency to connect you to an agent automatically when it can’t answer your question.
Support agents were always polite and fast to respond, although the information we got wasn’t always accurate. It was nothing catastrophic, but we expect casino support to at least be able to give precise information about the basic terms and conditions. Same story with the email: responses were quick (a few hours), but they gave us incomplete answers or misunderstood questions on several occasions.
Overall, not terrible, but there’s definitely room for improvement.
With a name like “Hollywoodbets,” we expected a bit more personality in the casino’s design. However, the only allusion to Hollywood is the star in the logo, presumably referencing the Walk of Fame. Other than that, the casino has a simple white-and-purple design with largely generic casino graphics.
While there isn’t anything really memorable about the visuals, at least the casino is clean and easy to navigate. The navigation bar is set at the top, letting players access different sections of the casino quickly, with additional subsections to improve the browsing experience. The search function is mostly basic, but at least there’s filtering by volatility, and you don’t even see that at many competing casinos.
Mobile players will be happy to know Hollywoodbets offers dedicated mobile apps for both iOS and Android. You’ll need to use these if you want a good mobile experience, as they didn’t make even the slightest adjustments to the website to make it mobile-friendly. Fortunately, the apps are much better and are available on official app stores, so you don’t need to worry about sideloading shady software.
There are 30+ providers available at Hollywoodbets, and they’re all established names in the industry. From the get-go, you’ll see names like Pragmatic Play, Play’n GO, Games Global, NetEnt, Spinomenal, and more. Some big brands are missing, such as Amusnet or BGaming, but the selection should be more than varied enough for most players.
The selection of slots at Hollywoodbets shouldn’t leave anyone wanting, and they’re easy to browse, too. There are several categories you can use to narrow down your selection, including jackpots, megaways, Drops & Wins, crash games, and more. You can also browse slots by volatility, which is great news for anyone who has strong preferences on that front.
The live dealer games at Hollywoodbets are also well organized, with distinct sections for roulette, blackjack, baccarat, poker, and game shows. You’ll find a ton of rooms from established studios like Pragmatic Play Live, Evolution, and Ezugi, including a number of variants of classic casino games.
For some reason, not all games are shown in their respective category overview (e.g., you won’t find Crazy Time in the game shows section, even though it’s available when you search for it) so keep that in mind if popular games appear to be missing. It’s definitely not something we see often in our casino reviews.
Hollywoodbets is an online casino launched in 2019. It’s the only casino operated by Hollywoodbets International UK Limited under a license from the UK Gambling Commission (no: 53028), though the parent company is based out of South Africa and operates in a few more jurisdictions, including South Africa and Ireland.
From what we can tell, the UK branch has never been the subject of any regulatory action or notable scandals, and given that the casino has been around for over 5 years, that’s a good sign.
We’ve had no major issues with Hollywoodbets apart from a couple of bumpy complaints years ago, and no negative coverage in the forums either.
Turning to other complaints resolution services, Hollywoodbets UK hasn’t stirred up any drama that we could find. There’s one unresolved complaint in the South African branch, and while it’s not a good look, it doesn’t necessarily mean anything for the UK site.
Want to learn more about how we review and rate casinos? Check out our casino review methodology and the Casinomeister rating system for more insight.
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Filip Colovic
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Filip is a seasoned writer and editor with over 8 years of experience working in a wide variety of niches, primarily in iGaming, gaming, and SaaS. He mainly plays blackjack and slots, with a soft spot for Spinomenal and Play’n GO. Apart from that, he enjoys grand strategy games, a good cup of coffee, and is an avid consumer of all genres of fiction, film, and music.
