One-stop-shop for slots, live games, and sports betting
Betreels is another great casino from ProgressPlay, with strong licensing by the MGA and the UKGC. It features a comprehensive selection of games, responsive support, and even accepts crypto deposits for non-UK players. The biggest drawback is the low monthly withdrawal limit, though this is not a problem if you’re based in the UK.
As an Accredited casino with an active rep, we have no reservations about recommending Betreels as a safe place to play. See our full Betreels casino review below for a closer look.
Casinomeister-Accredited casino
8.2
8.0
Website
Year established
CM Year Accredited
Casino licences
Languages
Loyalty Program
Just over two years ago Betreels finished its Baptism By Fire and became an Accredited casino here at Casinomeister. With good licensing (UKGC and Malta), a decent self-exclusion policy — though we’d like to see an assurance of rapid response and enactment, a respectable Complaints service backed by eCOGRA, and a spotless track record regarding Complaints we can confidently recommend Betreels to any player so inclined.
Supports crypto outside the UK
Licensed by MGA and UKGC
Casino, live casino and sportsbook
Expert customer support team
Withdrawal limits on the low side for non-UK players
Betreels features a varied selection of bonuses, including several free spins bonuses, a weekly bonus wheel, and mystery boxes. The terms are fair, though the wagering is steep at 50x the bonus amount for non-UK players. As always, check the terms carefully before claiming any offers, just in case there are some game restrictions or cashout caps.
If you are familiar with ProgressPlay Limited online casinos, you’re probably familiar with their VIP programme. The more you play, the higher level you will achieve. The points you accumulate can be redeemed in the Rewards Store for offers like Free Spins, Deposit Bonuses, Cashback deals and more. Your leaderboard position can earn prizes and exclusive deals, including priority access to new games and tournaments.
There are plenty of payment options at Betreels, including e-wallets, debit cards and bank transfers. If you are a non-UK player, Betreels is also a crypto-friendly casino, accepting Bitcoin, Ethereum, USD Coin, Tron and Solana.
The minimum withdrawal amount for UK players is £5 and €20 for non-UK players. As per UKGC guidelines, there are no payout limits for UK players, but non-UK players have to contend with a €3,000 weekly and €6,000 monthly limit. The payout time heavily depends on your chosen method, with some e-wallets taking up to 24 hours while debit cards and bank transfers can take several days.
Finally, as with any licensed casino, there’s a Know Your Customer (KYC) verification process. At Betreels, this information is primarily located in the FAQ section and covers the how, what, where and why of the verification process. It entails the usual proof of address, identity, and payment documentation.
All the Betreels responsible gambling information can be found in the ‘Play Responsibly’ page located in the footer. It includes information about the available tools, which include cool-off, self-exclusion, reality check, deposit limit, wager limit and loss limit, and how to activate them onto your account. For the most part, you will be able to adjust your limits via your account settings but if this fails, reach out to the customer support team.
Customer support at Betreels can be found in the form of a live chat, email support and an FAQ page. These are all located in the left menu bar, making them easily accessible. We recommend the FAQs as your first port of call as they cover important topics such as bonuses and technical issues.
If you are unable to find the answer you are looking for using the FAQs, the 24/7 live chat support is your next best bet. Located in the bottom right corner, you can start a new message whenever you’re in need of doing so. Every time we talked to the agents, they were friendly, helpful, and knew their stuff. Even with email support, responses came quickly but live chat is always the quickest option.
Betreels is a great example of an online casino that is keeping the design nice and simple. You can navigate the site easily with the help of the navigational sidebar on the left, though we wish it offered more powerful search tools apart from basic pre-made game subcategories.
While the casino does not have a dedicated mobile app, the website is fully mobile optimized, allowing you to play comfortably from your mobile devices and tablets. Simply load up the mobile browser on either your iOS or Android device, register or log in and you’ll have unlimited access to on-the-go gaming.
Betreels features over 80 game providers, which is unsurprising for a ProgressPlay Limited casino. Offering a blend of world-class names and up-and-coming brands, Betreels is catering to everyone.
Betreels’ slot library is excellent — their search options, not so much. As there’s a lack of filtering options, it can be a challenge to find games that spark an interest. You’ll just have to rely on some premade categories and basic title search to find something to play, which may or may not be an issue.
The live casino games at Betreels are primarily powered by Evolution, but you may also spot names like Playtech and Inspired. These games are located in a separate ‘Live’ section and include games like roulette, blackjack, baccarat and game shows. Overall, this section is decked out with all the classic casino games.
Betreels entered the online casino industry in 2016 and quickly gained popularity with the exciting games lobby and commitment to player safety. They are operated by ProgressPlay Limited, who are a Malta-based company, and have dozens of other online casinos under their belt, including Conquer Casino, Betrino Casino and Royal House Casino.
Moreover, Betreels is an Accredited casino at Casinomeister, meaning they’ve been vetted by our community and have an active rep in our forums.
In the past, Betreels were not as attentive to customer complaints as we’d like. Today, as an Accredited casino, they’ve been perfectly consistent in addressing player issues. If you run into a problem, you should be able to resolve it quickly with the help of the Betreels rep.
Want to learn more about how we review and rate casinos? Check out our casino review methodology and the Casinomeister rating system for more insight.
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Chloe Thompson
61 Articles
Chloe is new to writing about online gambling platforms but storytelling has played a key role in her life for as long as she can remember. With a love of research and strong attention to detail, Chloe enjoys getting to the heart of an online casino to find out what makes it unique.
Chloe can usually be found with her nose buried in a book, discovering new worlds one page at a time.
