Hello,
I am a long time reader but first time poster...
I just hit 7875x my bet on the Big Time Gaming slot: Star Quest.
My question is... is there any way to get a play back video or even screenshot of the win?
I spoke with Casumo support but are unable to get a playback?
When the spin happened, all reels just continued spinning and never stopped. I thought my internet disconnected or the server from BTG had an error so I pressed F5. The game was reloaded. No message about interrupted play and did not replay the spin.
My balance went up by 4725 euro but I thought Casumo logged me out and it was that fake play money... it was not.
I contacted support and they verified the spin and the win. It did happen. I just do not know how.
Slottracker.com did not track it.. maybe because of the refresh and the spin did not finish?
Does anybody know if I can get a replay of this win? Many thanks!
I am a long time reader but first time poster...
I just hit 7875x my bet on the Big Time Gaming slot: Star Quest.
My question is... is there any way to get a play back video or even screenshot of the win?
I spoke with Casumo support but are unable to get a playback?
When the spin happened, all reels just continued spinning and never stopped. I thought my internet disconnected or the server from BTG had an error so I pressed F5. The game was reloaded. No message about interrupted play and did not replay the spin.
My balance went up by 4725 euro but I thought Casumo logged me out and it was that fake play money... it was not.
I contacted support and they verified the spin and the win. It did happen. I just do not know how.
Slottracker.com did not track it.. maybe because of the refresh and the spin did not finish?
Does anybody know if I can get a replay of this win? Many thanks!