CWC - Anyone else having trouble logging in to the casino?

[shannyls]

I've rebooted my computer, can't even get on the instant play....

 

[Deanna]

I've rebooted my computer, can't even get on the instant play....

Same here, I emailed them a pic of Instant Play. When I try to log in I get a big string of code. Downloaded version doesn't work either.

 

[albrco123]

Also down for me today

Al

 

[clubworld]

Casino updates

Hi All,

I do apologize about the inconvenience with accessing the accounts.

We do have some system updates today. We do expect the system to be back up and running shortly.

Kind Regards,
Karolina

 

[clubworld]

Update

Hi All,

I can confirm that all casinos in our group are back up and running apart from Club World which is taking bit longer. We are hoping that it will be fixed as soon as possible.

We are sorry for inconvenience caused.

Kind Regards,
Karolina

 

[mush]

CWC is still down for me. Any updates? Thanks.

 

[LRDell]

Not sure what updates dd, but it goofed a payout

Has anyone else run into problems with bonus game payouts. I was playing Crazy Vegas and got the big bonus. The game showed an $80 win but I was only credited $10. Chat operator looked at logs, which he said only showed the $10 winnings. I know what I saw, but have never felt a need to screenshot every winning bonus game screen so of course I can't prove it.

 

[weesie]

Has anyone else run into problems with bonus game payouts. I was playing Crazy Vegas and got the big bonus. The game showed an $80 win but I was only credited $10. Chat operator looked at logs, which he said only showed the $10 winnings. I know what I saw, but have never felt a need to screenshot every winning bonus game screen so of course I can't prove it.

Wow, that would suck!

I have been trying every hour or so and still can't get into CWC. Haven't tried the others in their group.

Intertops group was having problems this morning too. Have they all got the flu?

 

[clubworld]

Casino is up!

Hi All,

I can confirm that we managed to fix the problem and Club World and other brands are up and running. We do apologize about the inconvenience.

@ LRDell could you please send me PM with your user name and game details? I will check your game session.

Kind Regards,
Karolina

 

[chuchu59]

Has anyone else run into problems with bonus game payouts. I was playing Crazy Vegas and got the big bonus. The game showed an $80 win but I was only credited $10. Chat operator looked at logs, which he said only showed the $10 winnings. I know what I saw, but have never felt a need to screenshot every winning bonus game screen so of course I can't prove it.

Do you, by any chance, remember the components that led to the $80 win? This info would be useful to Karolina in digging up the details.