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PLEASE do something about that damned wheel. It caught me out twice tonight, while playing Immortal Romance.

Just as I was about to press spin, the wheel expanded and moved the game. Which meant I hit Max Bet rather than spin, causing me to spin at 10x my stake. The wheel hadn't even completed.

Then a little while later. I was just about to select the Troy feature, when it expanded again, and I ended up selecting the Amber feature.
Then I got a black screen, offering me to redeem 20 free spins.
Why would I want to redeem 20 free spins while a feature is playing away behind that black screen?
There was no apparent way to close the screen either. So i had to refresh the page to get back to the homepage and the open up Immortal Romance again.

But at least I managed a £90 withdrawal from the £20 deposit + Bonus
 

Dear brianmon,

I'm sorry for your struggle with the LV Wheel :( I've talked to our casino manager once more regarding this (as i remember there was another complain before but not sure it was by you). He said that we've an ongoing project to allow our players to choose to turn on/off the LV Wheel; but we don't have a specific timeline for this yet. I will keep you updated about the developments.

As i always say, your feedback is very important for us and i'm informing the management about all the feedback regarding the product.

Thank you for your time and feedback:thumbsup::thumbsup:
and Cheers to your withdrawal :cheers:

Kind regards,

Isil
 

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