Me too
I don't get it. I am in the US also. Mine was approved on the 6th I requested a check because I have read here on the forum that this method is the quickest way to get your money.
I have gone to chat every other day and I was told Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Lydia'
Lydia: Hello, how may I help you today?
me: Hi Lydia I am checking on my w/d pls
Lydia: checking your account, one moment please
me: thanks
Lydia: okay ive checked with the cashier for you and im afraid the cashier has not yet received the tracking from Fed Ex but as soon as they receive it they will email it to you as soon as possible
me: ok thanks
and.......
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Michael'
Michael: hello how're you?
me: hi michael
me: well and you
Michael: good to hear
Michael: I'm well thanks, appreciate you asking
Michael: Just checking for you now
me: thanks
Michael: I can see the withdrawal was processed and sent out on the 4/6/2012. it takes from 5-7 working days for it to be delivered to you. not including weekends. so yes it running a slight bit over time, you should receive your check during Friday day time, if not, please contact us and we'll look into this for you
me: ok do you have a tracking number
Michael: I have just checked that for you and the batch for that date hasn't arrived yet, it should be available to you as soon as possible, if you contact us back tomorrow, we should have the tracking number by then, that's if the check hasn't already arrived
me: thanks michael i appreciate it
What stinks is that I work and will not be home for Fed Ex, but i do have Fridays off and was hoping I would receive it then but nothing. Also I have not had a w/d since 2009 from this group and I play weekly and have been a loyal depositor.
I do realize that the Easter holiday might be a factor, but that is why I played and won on the 5th Thursday, it was approved the next day and they have had all my docs id etc for yrs now, so that is not the issue.
Just disappointed in them especially reading that others have received their checks by now.