Chanced Casino

This Chanced review takes an in-depth look into this sweepstakes casino, which launched in 2023. Not only is Chanced sleek and stylish, but it provides an intuitive and user-friendly platform that caters to both beginners and experienced gamers alike. 

Players can enjoy a diverse library of games, including slots, table games, live dealer tables, and scratch cards. Customer service is excellent, with 24/7 live chat, phone support, and email available. You’ll also be part of a VIP program for the chance to get exciting rewards.

That said, it wasn’t all perfect. We were disappointed that new players only received the free spins and the daily bonus rather than a proper welcome bonus of GC and SC, which is very uncommon in sweepstakes gaming. It was also frustrating to find that SC has to be played through 3x or 10x before it can be redeemed for cash prizes. There are also limited methods available for purchases with only banking cards.

We’ve spent 14 hours across two weeks exploring and testing Chanced to craft this review. But why take our word for it? Our team has an extensive background in the gaming industry, making us a reliable source of information for players. We tell you exactly how it is, pointing out the strengths, but we don’t hesitate to call out things that we don’t like.

Chanced was launched in 2023 and is currently available in 43 states in the US. It is restricted in Idaho, Kentucky, Michigan, Montana, Nevada, Washington, and West Virginia. The platform has a sleek design, intuitive layout, and well-organized games lobby. We loved how easy it was to find your way, but it didn’t feel simplistic or basic.

You can enjoy a huge collection of over 1,200 games, which is on par with leading competitors. The variety is excellent, with slots, table games, live dealer tables, and scratch cards available. Games are provided by 11 top software providers, including Pragmatic Play, Hacksaw Gaming, and Relax Gaming.

Players can use Gold Coins and Sweeps Coins to participate in games. Once you’ve completed verification, you’ll get 20 free spins on Gate of Olympus and unlock the daily bonus of 10,000 GC and 2 SC. Unfortunately, there isn’t a proper welcome bonus, but you can choose between three discounts on your first purchase.

You can also take advantage of social media giveaways, referral bonuses, mail-in requests, challenges, and weekly raffles. There’s also a great VIP program with six tiers offering rakeback, level-up bonuses, and exclusive rewards.

Chanced has over 1,200 games in its library, including slots, live dealers, table games, and scratch cards. It isn’t common for a sweepstakes casino to have such a variety, so we were pleased right off the bat. Most of the collection is made up of slots, which is the norm. You can find Megaways, Hold & Wins, and Jackpot Play, which features four jackpots across 27 Pragmatic Play games.

Besides slots, there is a solid selection of live dealer games with classics like blackjack, roulette, and baccarat, as well as less common options such as Teen Patti, Sic Bo, and Top Card. Altogether, there are 25 titles available. 

On top of this, you can explore three standard table games: American Roulette, European Roulette, and French Roulette. If you’re looking for something a little different from the standard games, 15 scratch card titles can be enjoyed. The only thing missing from the library is poker titles, and it’d be great if they added more standard table games.

That said, we’re more than happy with this collection. It excels in quantity, quality, and variety. We’d say it is suited to any kind of player, as it is such an extensive library. If you’re a fan of live dealer games, it’s definitely worth checking out, as a good selection is hard to come by in sweepstakes gaming.

The library at Chanced is powered by 11 leading software providers. Players can enjoy familiar favorites from the likes of Pragmatic Play, Hacksaw Gaming, and Relax Gaming. They can also explore newer titles from lesser-known names like Rogue and Slotmill. Most of the slot collection consists of Pragmatic Play titles with over 530 titles.

Live dealer games are supplied by Atmosphere and Iconic21, providing a life-like experience with high-quality streaming and professional dealers.

The full list of software providers:

• Atmosphera
• Iconic21
• BGaming
• Evoplay
• Hacksaw Gaming
• NoLimitCity
• Pragmatic Play
• Red Tiger
• Relax Gaming
• Rogue
• Slotmill

Chanced is a sweepstakes casino that allows players to enjoy all games for free. There are various promotions to obtain Gold Coins and Sweeps Coins, ensuring you can have fun without spending money.

If you want to increase your balance, there is the option to purchase Gold Coins. These GC packages come with a bonus of free Sweeps Coins.

Here are the available GC packages:

• 50,000 GC + 5 free SC – $5
• 200,000 GC + 20 free SC – $20
• 500,000 GC + 50 free SC – $50
• 750,000 GC + 75 free SC – $75
• 1,000,000 GC + 100 free SC – $100
• 2,000,000 GC + 200 free SC – $200
• 3,000,000 GC + 300 free SC – $300
• 4,000,000 GC + 400 free SC – $400
• 5,000,000 GC + 500 free SC – $500
• 6,000,000 GC + 600 free SC – $600
• 10,000,000 GC + 1,000 free SC – $1,000
• 20,000,000 GC + 2,000 free SC – $2,000

There is a good range of options suited to any budget. For your first purchase, these packages are discounted: the $25 package is reduced to $19.99, the $50 package is reduced to $40, and the $150 package is reduced to $120.

You can purchase Gold Coins with Visa, Mastercard, American Express, or Discover. It’s not surprising that there are few payment methods, as sweeps casinos typically offer limited options. We’d prefer it if they offered options other than banking cards, like e-wallets or bank transfers.

Sweeps Coins must be played through 3x before they can be redeemed. Any SC specifically acquired through bonus codes, daily bonuses, and giveaways has a 10x playthrough requirement. It is typically 1x at other sweeps casinos, so receiving any winnings at Chanced is more difficult than the norm. You’ll need a minimum of 100 SC to request a cash prize. It is a letdown that they don’t offer gift card redemptions, as this is normally available and usually comes with lower requirements.

Cash prizes are processed through ACH transfer or debit cards. Our ACH transfer came through after three days, while it only took just over a day with debit cards. It’s great to see debit card redemptions, as this is a rarity in sweepstakes gaming.

Chanced is a well-known sweepstakes casino that has been around since 2023. It is owned by The Gold Coin Group, headquartered in Texas. They also operate Punt, a new sweepstakes casino that went live in May 2024.

Generally, everything points to Chanced as a secure and trustworthy platform. Leading software developers like Pragmatic Play and Hacksaw Gaming have partnered with them, which adds credibility. All of the game providers at Chanced are routinely tested and use RNGs (Random Number Generators) to ensure fair and random outcomes.

Players must complete KYC (Know Your Customer) verification before they can claim bonuses or redeem SC. Chanced’s privacy policy states that they have physical, electronic, and operational procedures to protect information. However, the exact security measures aren’t disclosed.

Chanced has a document linked for  “Responsible Social Gaming”; it has detailed advice on managing gaming, information about self-exclusion and account closure, a self-assessment questionnaire, and tips on player protection. They also encourage players to contact the CGAA. We were impressed by Chanced’s commitment to player safety, as this area is often overlooked at sweepstakes casinos. However, it’d be more professional if this was an actual page rather than a document.

Legal Status of Chanced Casino

Chanced is a sweepstakes casino and, therefore, doesn’t need a gambling license to operate legally. However, it does follow sweepstakes laws and is available in 43 states across the US, including many that don’t allow online casinos. You must be at least 18 to sign up and play games at Chanced, which is checked through their KYC process.

Chanced is not available in the following states:

• Idaho
• Kentucky
• Michigan
• Montana
• Nevada
• Washington
• West Virginia

Our experience with customer support at Chanced was very positive. We were pleased to find that they offer assistance through live chat, phone, and email. Whenever we had a question for our review, we could easily and quickly receive a response with the live chat. It is available around the clock.

You can speak directly to an agent by calling their helpline at +(855) 587-2839. Talking to someone can be more personal and better for complex questions. If you prefer, you can also send an email to support@chanced.com. They replied within a few hours, so using the live chat or phone number for immediate help is better.

In all cases, we found the team to be friendly, knowledgeable, and happy to help with our questions. Before you contact support, you can find FAQs in the live chat section. We found this to be quite detailed, providing all the essential information that we needed.

After spending over 14 hours exploring Chanced, it’s safe to say that there is plenty to appreciate about this sweeps casino. Let’s start with what we liked.

Our highlight was the collection of games, which is the heart of the experience. There are over 1,200 games, including a good mix of slots, table games, and live dealer tables. You can even enjoy a selection of scratch cards. Customer support was another standout area; it’s rare to see a live chat, phone number, and email available. All of the agents we talked to ensured a high level of service. We also loved the design and layout of the website.

There is still room for improvement. We were surprised to find that there isn’t a no-deposit bonus of free GC and SC; you only get free spins and the daily bonus. You can choose from three first-purchase offers, but they don’t fill the gap. Another significant drawback was the 3x and 10x playthrough requirements, as it is normally only 1x.

Overall, Chanced gets a solid recommendation from us. If you’ve played at Chanced, we’d love to hear your thoughts in our forums. Plus, you can check out what other players are saying.