Review Of Ukgc Enforcement Policy

Chief executive says operators need to raise standards and focus on what's good for the consumer, at a faster pace

At the UK Gambling Commission's inaugural Raising Standards conference, chief executive Sarah Harrison laid out the Commission's vision and areas of focus, saying raising standards and the pace of change needs to move faster.
The UKGC urged operators to focus on putting consumers at the heart of "everything" it does, and make it happen in quicker time. Obligations should be focused on what best serves the customer rather than meeting minimum requirements set by the regulator, Harrison said in her opening speech.
"I urge you to think about this question: what does the consumer need? Rather than: what does the Gambling Commission expect?"
"We all have to face up and recognise, it's a consumer landscape. Whilst for some this will be a significant challenge, it also provides an exciting opportunity to take this industry forward".
Other topics of particular mention included an upcoming review of the commission's enforcement policy, social responsibility, consumer-centric focus, transparency, advertising and marketing, dispute resolution, anti-money laundering measures, customer protection and enforcement.
The full text of the speech can be read here:

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The man with the plan here at Casinomeister. Bryan Bailey has been running Casinomeister since its launch in June of 1998. He has watched the industry grow from its primeval stage to what it is now. The Meister has attended nearly 100 conferences in the past 20 years and has either been a speaker or a panel moderator for at least 60 events. He has always been an advocate of fairness and reason and is known to like German beer, a good Scotch, and astrophography.

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